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IDFC FIRST Bank
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Senior Associate-Quality Assurance

Senior Associate-Quality Assurance

IDFC FIRST Bank

3 - 8 years

0 Lacs

thane maharashtra india

Posted:4 days ago| Platform:

Apply

Skills Required

underwriting automation technology drive collaboration strategy scalability service efficiency planning metrics management

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Role/Job Title:

Senior Analyst-QA

Function/ Department:

Credit COE

Roles & Responsibilities

To ensure Quality assurance & Collateral Hindsighting processes are deployed across credit process and vendors
Devise and Deploy QA process in collateral & Non collateral product processes
Measure / Monitor & publish QA scores across credit process / underwriting and Vendors
Share Inputs from QA & Hindsighting process to improve credit process
Ensure reduction of QA & collateral based hindsighting errors using automation and technology solutions
Onboard and Manage QA vendors for effective functioning

Secondary Responsibilities

Drive collaboration with internal stakeholders to develop implementation plans for new / reengineered process
Evaluate the growth strategy and plan scalability across credit process and products
Recommend process changes in order to improve service efficiency and quality across Credit
Monitor the defined business plan laid out during yearly planning

Key Success Metrics

QA Metric , Vendor management , Quantum and periodicity of MIS

Education

Post Graduation: AnyGraduation: Any

Experience:

3-8 years of experience

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