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Senior Associate

PwC Service Delivery Center

7 - 12 years

6 - 9 Lacs

Hyderabad

Posted:-1 days ago| Platform:

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Skills Required

Change management Assurance Automation Business analysis Competitive analysis MIS Consulting E-governance Project delivery RFP

Work Mode

Work from Office

Job Type

Full Time

Job Description

GPS XSector

Specialism

Operations

Management Level

Senior Associate

& Summary

At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders.

Why PWC

& Summary At PwC, our purpose is to build trust in society and solve important problems. We re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services. Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work proactively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

Project Location Guwahati Lead endtoend analysis of existing departmental processes, workflows and service delivery models within government setups. Drive detailed AsIs and ToBe process mapping, identifying highimpact opportunities for process simplification, automation and digitization. Design and oversee the implementation of Business Process Reengineering (BPR) strategies aligned with national eGovernance goals and standards. Guide crossfunctional teams to convert reengineering outcomes into functional and systemlevel specifications. Facilitate stakeholder consultations, department workshops and user interviews to ensure inclusive and insightdriven process transformation. Develop comprehensive and highquality documentation including process maps, SOPs, RFP content and strategic project reports. Collaborate with IT solution providers and internal tech teams to ensure alignment between reengineered processes and system design. Contribute to impact assessments, change management planning and capacitybuilding programs for sustainable adoption within departments.

Mandatory skill sets

Demonstrated experience in leading BPR initiatives in government or public sector transformation programs. Proficient in preparing AsIs / ToBe process maps, stakeholder reports, SOPs and strategic presentations. Strong command over process modeling tools such as MS Visio, Lucidchart, ARIS, or equivalent. Deep understanding of digital transformation in public service delivery (e.g., online services, workflow automation, MIS platforms). Strong communication, problemsolving, facilitation and client engagement skills, especially in multistakeholder environments.

Preferred skill sets

Familiarity with national eGovernance initiatives such as NeGP, Digital India, NeSDA and Mission Mode Projects (eDistrict, Smart Cities, Health, Transport, etc.). Understanding of SeMT/PeMT models, policy evaluation and regulatory impact assessment. Exposure to change management, training design and capacitybuilding in government contexts. Handson experience with government consulting, particularly in BPR or GPR for eGovernance projects.

Years of experience required

7+ years

Education qualification

Bachelor s or Master s degree in Engineering, Information Technology, Public Policy, Management, or a related discipline. MBA / PGDM or a Master s in Public Administration / Public Policy (preferred).

Education

Degrees/Field of Study required Master of Business Administration

Degrees/Field of Study preferred

Required Skills

Business Process ReEngineering (BPR)

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Administration, Business Analysis, Business Case Development, Business Data Analytics, Business Process Analysis, Business Process Modeling, Business Process ReEngineering (BPR), Business Requirements Analysis, Business Systems, Communication, Competitive Analysis, Creativity, Embracing Change, Emotional Regulation, Empathy, Feasibility Studies, Functional Specification, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility {+ 19 more}

Travel Requirements

Government Clearance Required?

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Senior Associate