Senior AR Caller

Job Description

Job Title: Senior AR Caller Company: Amromed Location: Perambur, Chennai Shift: Night Shift Job Type: Full-Time Job Description: Amromed is seeking an experienced Senior AR Caller to join our team in Perambur, Chennai . This role involves handling accounts receivable (AR) for the US healthcare industry, following up on claims, and ensuring timely reimbursements from insurance providers. Key Responsibilities: Follow up with insurance companies to resolve unpaid or denied claims . Handle denials, appeals, and reconsiderations efficiently. Analyze EOBs (Explanation of Benefits) and take necessary actions for claim resolution. Identify and escalate claim rejections, underpayments, and revenue leakage . Ensure compliance with HIPAA regulations and maintain accurate documentation . Work closely with the billing and coding teams to prevent claim errors. Meet daily/weekly targets for collections and follow-ups. Mentor and guide junior AR callers as needed. Required Skills & Qualifications: 3 to 6 years of experience in AR calling / RCM process for US healthcare. Strong understanding of insurance guidelines, CPT & ICD codes, and EOBs . Expertise in denial management, claim follow-ups, and resolution strategies . Excellent communication and negotiation skills . Ability to handle high call volumes and work in a fast-paced environment . Proficiency in using RCM software and claim processing systems . Willingness to work night shifts . Preferred Qualifications: Experience in handling high-value claims and complex denials . Strong knowledge of HIPAA compliance and medical billing procedures. Leadership skills with the ability to train and mentor junior team members . Why Join Amromed? Competitive salary and performance-based incentives . Growth opportunities within the US healthcare RCM industry . Supportive work culture with learning and development programs . Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Leave encashment Life insurance Paid time off Provident Fund Schedule: Night shift Supplemental Pay: Yearly bonus Shift availability: Night Shift (Required) Work Location: In person