Senior Analyst - CTO - Cloud SRE

M&G plc

3 - 5 years

32 - 37 Lacs

mumbai pune

Posted:20 hours ago| Platform:

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Skills Required

application support automation business transformation dns actuarial customer service asset management troubleshooting information technology auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Participate in troubleshooting and resolving complex technical issues independently, learning from root cause analysis and incident reviews.
Diving into the unknown with an open mind, drawing on all of your expertise, to identify similarities and patterns to tackle new and unfamiliar issues and problems.
Help itor and support production systems and cloud infrastructure, contributing to stability and performance improvements.
Assist in designing and own the development and deployment of automated solutions across Azure and other platforms under guidance.
Support the implementation of processes, best practices, and technical standards as directed by the team manager.
Collaborate with offshore and onshore colleagues to assist in day-to-day operations and contribute to team goals.
Take ownership of assigned tasks, manage workload effectively, and ensure timely delivery aligned with project and service objectives.
Support disaster recovery testing efforts to help ensure system resilience and business continuity.
Learn and apply enterprise governance, compliance, and risk mitigation practices in daily operations.

Knowledge, Skills, Experience & Educational Qualification
A degree and training within a technology or engineering discipline
3 years of experience in SRE, Application Support, Infrastructure Support or similar support roles.
Hands-on experience applying Agile and DevOps methodologies in day-to-day operations.
Strong hands-on experience with Azure is a must
- Az-900 and Az-104 certifications are required
Experience with scripting languages including PowerShell, ARM, YAML, Terraform
Good working knowledge and hands-on experience with Azure administration tasks such as RBAC, PIM, Entra ID, Policies, Cloud Networks, Firewalls, and DNS
Experience with CI/CD tools (Azure DevOps, Git) and observability platforms (Azure itor, ServiceNow)
Experience in supporting and maintaining container platforms (Red Hat OpenShift preferred), including hands-on experience with Kubernetes.
Proven experience in building relationships and communicating effectively with team members and other colleagues across both technical and non-technical parts of a business.
Experience in responding to and troubleshooting major incidents, both in and out of core business hours.
You must have the ability to tackle unfamiliar technical problems, confidently dive into unknown issues across complex systems to diagnose root causes and drive effective resolutions.
Proven experience in implementing automated solutions to overcome inefficiencies.
Ability to document processes, procedures and knowledge base articles
Applicants must be fluent in both verbal and written English in order to communicate with our business users and stakeholders.
You need to be this kind of person
Passionate about providing unparalleled levels of service and automation to the cloud platforms that enable our business.
Able to work and learn quickly in a fast pace and dynamic environment.
Care about doing a great job and exceeding expectations with the quality of what you do.
Curious to learn and develop your own technical skills.
Able to both collaborate and move as a team but also be self-motivated and deliver results independently when required.

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