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AMERICAN EXPRESS
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Senior Analyst - Commercial Strategy & Analytics

Senior Analyst - Commercial Strategy & Analytics

AMERICAN EXPRESS

1 - 3 years

3 - 5 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

career development ms office powerpoint strategic partnerships senior analyst finance commercial strategy programming wellness customer engagement sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

American Express Travel & Lifestyle Services

American Express entered the travel agency business in 1915 and is today one of the world s largest luxury travel and lifestyle networks. American Express Travel & Lifestyle Services (TLS) operates around the world with one goal in mind: provide a bespoke and seamless experience for our Card Members and hundreds of travel partners. As a critical component of premium card products value proposition, TLS offers a full range of services from trip planning and booking to enhancing the broader travel experience through proprietary programs.

The Team

The Global Strategic Partnerships and Marketing (GPM) team has a strategic focus within TLS by driving customer engagement, loyalty, and satisfaction by providing value to our card members by effective collaboration with our partners (Air, lodging and many more). We closely monitor leadership KPIs, performance of our partners and the usage of the benefits offered.

The Role

The Senior Analyst - Commercial Strategy & Analytics, will play a pivotal role in driving meaningful improvements in business value by harnessing next-gen reporting, enhanced data integration and delivering proactive, actionable insights that will shape our future. Closely collaborate with various teams to forecast key metrics and support our compliance initiatives. Strong analytical skills and a passion for deeply understanding our TLS customers, as well as evaluating TLS performance across programs, partners, and key initiatives.

How will you make an impact in this role

Ability to navigate complex business challenges, understand intricate data sets, transform them into actionable insights, and facilitate strategic decision-making.

Spearheading the TLS forecasting strategy for key metrics while engaging in close collaboration with our enterprise teams and partners.

Developing and managing the SLT scorecard and target-setting processes, monitoring our progress and proactively identifying opportunities for improvement

Delivering customized analytics to support business development discussions with both internal and external partners, and establishing best-in-class reporting

Ability to navigate through the white space to design and execute innovative analytics solutions that address complex challenges.

Communicate insights effectively through clear storytelling and data visualizations that influence decisions across senior stakeholders.

Manage complex projects independently and work closely with stakeholders on alignment with minimal supervision.

Self-starter with ability to execute with minimal direction and strong attention to detail.

Minimum Qualifications

Post-Graduation/Graduation from a top tier college

1-3 years of experience in Data analytics

Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment

Ability to work effectively in a team environment

Strong communication and interpersonal skills

Creative thinker with ability to learn quickly and navigate through unstructured problems

Ability to Integrate with Cross-Functional Business Partners Worldwide

Good Programming skills are a plus

Knowledge of SQL, Python and Visual BI (Tableau/PowerBI) is a plus

Knowledge of MS Office PowerPoint, Excel

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AMERICAN EXPRESS

Financial Services

New York NY

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Senior Analyst - Commercial Strategy & Analytics