Senior Admin & Collection Executive

Position Overview

Key Responsibilities (KRAs)

• Administration & Office Coordination
• Manage daily administrative tasks, office documentation, filing & record management.
• Handle travel bookings, meeting arrangements & vendor coordination.
• Maintain office supplies, asset records & correspondence.
• Customer Support & Communications
• Serve as point of contact for client queries via phone & email.
• Coordinate internally with sales, technical & accounts teams for order status & documentation.
• Share quotations, invoices, dispatch details and follow up for acknowledgements.
• Payment Collections & Receivables Tracking
• Follow up with customers for pending payments regularly.
• Maintain accounts receivable tracker & update customer-wise outstanding list.
• Coordinate with accounts team for invoice status, PODs & payment confirmation.
• Send payment reminders, escalation mails, share account details & support documentation.
• MIS & Reporting
• Prepare weekly/monthly payment collection reports.
• Present receivable aging analysis to management.
• Maintain documentation for audits & compliance as required.