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16.0 - 20.0 years

35 - 60 Lacs

Hyderabad

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Job Summary The Sr. Cyber Security Architect will play a pivotal role in designing and implementing robust security solutions to protect our digital assets. Candidate should have expertise in governance risk management compliance and operational technology security to protect against cyber threats and ensure the uninterrupted functioning of essential operations. Design secure system architectures for OT environments including network segmentation and access controls.mplement security controls and intru Responsibilities Lead the design and implementation of comprehensive security solutions to safeguard digital assets. Oversee the integration of Azure Sentinel for enhanced threat detection and response capabilities. Provide expert guidance on deploying Proofpoint Enterprise Email Protection to secure email communications. Implement Windows Defender ATP to ensure endpoint protection across the organization. Manage Checkpoint Firewall configurations on AWS/Azure to maintain network security. Collaborate with cross-functional teams to align security architecture with business objectives. Conduct regular security assessments to identify vulnerabilities and recommend improvements. Develop and maintain security policies and procedures to ensure compliance with industry standards. Monitor security systems and respond to incidents promptly to minimize impact. Design user-centric security solutions that enhance the overall user experience. Stay updated with the latest security trends and technologies to inform strategic decisions. Facilitate training sessions to educate employees on security best practices. Support the development of security strategies that contribute to the companys mission and societal impact. Qualifications Possess extensive experience in solution design and architecture with a focus on security. Demonstrate proficiency in Azure Sentinel and its application in threat detection. Have a strong background in deploying and managing Proofpoint Enterprise Email Protection. Show expertise in configuring and maintaining Windows Defender ATP. Exhibit knowledge of Checkpoint Firewall operations on AWS/Azure platforms. Understand user experience services and their integration with security solutions. Hold a degree in Computer Science Information Technology or a related field. Certifications Required Not Required

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2.0 - 6.0 years

13 - 17 Lacs

Mumbai

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Overview We are building cutting-edge software and data workflows to identify and analyze the exposure to climate change of publicly traded companies. Our data is being used downstream in our climate risk and ESG models to inform investors of companies’ climate risk. We tackle climate change at the roots and we’re looking for a (senior) developer with a strong interest in cross-functional work with domain experts to create production-ready climate data using Python as the common language. As a software developer you will be focusing on the physical risk components of our climate risk model. This requires good understanding of geographic information systems (GIS), processing of large geospatial datasets, as well as the common physical risk modeling framework (hazard x exposure x vulnerability) This work will contribute to the models and data used by the largest financial players in the world. Responsibilities • Collaboration with researchers in developing production-grade models • Designing and implementing the engineering aspects of physical risk models (hazard, exposure, vulnerability) for a performant and sustainable engineering solution. • Collaboration with researchers in developing production-grade models • Co-design and implement geospatial data workflows for physical risk models based on a common spatial platform. • Participate in the review of requirements, design, and code • Mentor other developers providing them with technical guidance in GIS Qualifications • You have multiple years of professional experience in software engineering, including Python. It would be a plus if you have worked with geospatial datasets. • Strong familiarity working with UNIX command lines and its toolset • Experience with or strong interest in Google Cloud Platform and/or Azure and container-based development • You like to interact in our cross-cultural and geographically distributed environment • Ability to transform client business requirements into technical solutions • Strong analytic skills, problem solving ability and attention to detail • Excellent communication skills and ability to work as part of a multi-cultural and geographically distributed team. • Self-motivated, pro-active, team player demonstrating an exceptional drive towards client delivery. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

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3.0 - 5.0 years

6 - 10 Lacs

Hyderabad, Pune, Chennai

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CRISIL pioneered in 1987 in India provides credit ratings for a wide range of entities, including banks, non-bank financial companies, and infrastructure projects. These ratings help investors, banks, and financial institutions assess the creditworthiness of companies, governments, and other organizations. As a Senior Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce solutions for our clients. You will work closely with our clients to understand their business requirements and develop tailored solutions to meet their needs. Key Responsibilities: Design and Development: Design, develop, and implement Salesforce solutions, including custom applications, integrations, and workflows. Develop high-quality, scalable, and maintainable code using Apex, Visualforce, Lightning Components, and other Salesforce technologies. Collaborate with cross-functional teams to identify and prioritize project requirements. Technical Leadership: Provide technical guidance and mentorship to junior developers. Participate in code reviews and ensure adherence to coding standards and best practices. Stay up-to-date with the latest Salesforce features, releases, and best practices. Client Engagement: Work closely with clients to understand their business requirements and develop tailored solutions. Communicate technical concepts and solutions to non-technical stakeholders. Provide training and support to clients on Salesforce solutions. Project Management: Prioritizing tasks and meeting deadlines. Collaborate with project managers to develop project plans, estimates, and resource allocation. Quality Assurance: Develop and execute unit tests, integration tests, and user acceptance tests. Ensure solutions meet quality, security, and performance standards. Requirements: Technical Skills: 3-5 years of experience in Salesforce development (Apex, Visualforce, Lightning Components). Strong understanding of Salesforce architecture, data modeling, and security. Experience with Salesforce APIs (SOAP, REST), integration technologies. Familiarity with Agile development methodologies (e.g., Scrum, Kanban). Soft Skills: Excellent communication, collaboration, and problem-solving skills. Strong analytical and troubleshooting skills. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Certifications: Salesforce Developer Certification (Platform Developer I or II). Salesforce Architect Certification (optional). Nice to Have: Additional Technical Skills: Experience with other programming languages (e.g., Java, Python, C#). Familiarity with cloud-based technologies (e.g., AWS, Azure, Google Cloud). Knowledge of DevOps tools (e.g. Git,ADO). Industry Experience: Experience working in a consulting or professional services environment. Familiarity with industry-specific solutions (e.g., financial services, healthcare).

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4.0 years

0 Lacs

Gurugram, Haryana, India

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Position Summary Job title: Azure Cloud Security Engineer (Senior Consultant) About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’s clients ‘most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. The Team Cyber & Strategic Risk We help organizations create a cyber-minded culture, reimagine risk to uncover strategic opportunities, and become faster, more innovative, and more resilient in the face of ever-changing threats. We provide intelligence and acuity that dynamically reframes risk, transcending a manual, reactive paradigm. The cyber risk services—Identity & access management (IAM) practice helps organizations in designing, developing, and implementing industry-leading IAM solutions to protect their information and confidential data, as well as help them build their businesses and supporting technologies to be more secure, vigilant, and resilient. The IAM team delivers service to clients through following key areas: User provisioning Access certification Access management and federation Entitlements management Work you’ll do As a Cloud Security Engineer, you will be at the front lines with our clients supporting them with their Cloud Cyber Risk needs: Executing on cloud security engagements across the lifecycle – assessment, strategy, design, implementation, and operations. Performing technical health checks for cloud platforms/environments prior to broader deployments. Assisting in the selection and tailoring of approaches, methods and tools to support cloud adoption, including for migration of existing workloads to a cloud vendor. Designing and developing cloud-specific security policies, standards and procedures. e.g., user account management (SSO, SAML), password/key management, tenant management, firewall management, virtual network access controls, VPN/SSL/IPSec, security incident and event management (SIEM), data protection (DLP, encryption). Documenting all technical issues, analysis, client communication, and resolution. Supporting proof of concept and production deployments of cloud technologies. Assisting clients with transitions to cloud via tenant setup, log processing setup, policy configuration, agent deployment, and reporting. Operating across both technical and management leadership capacities. Providing internal technical training to Advisory personnel as needed. Performing cloud orchestration and automation (Continuous Integration and Continuous Delivery (CI/CD)) in single and multi-tenant environments using tools like Terraform, Ansible, Puppet, Chef, Salt etc. Experience with multiple security technologies like CSPM, CWPP, WAF, CASB, IAM, SIEM, etc. Required Skills 4+ years of information technology and/or information security operations experience. Ideally 2+ years of working with different Cloud platforms (SaaS, PaaS, and IaaS) and environments (Public, Private, Hybrid). Familiarity with the following will be considered a plus: Solid understanding of enterprise-level directory and system configuration services (Active Directory, SCCM, LDAP, Exchange, SharePoint, M365) and how these integrate with cloud platforms Solid understanding of cloud security industry standards such as Cloud Security Alliance (CSA), ISO/IEC 27017 and NIST CSF and how they help in compliance for cloud providers and cloud customers Hands-on technical experience implementing security solutions for Microsoft Azure Knowledge of cloud orchestration and automation (Continuous Integration and Continuous Delivery (CI/CD)) in single and multi-tenant environments using tools like Terraform, Ansible, Puppet, Chef, Salt etc. Knowledge of cloud access security broker (CASB) and cloud workload protection platform (CWPP) technologies Solid understanding of OSI Model and TCP/IP protocol suite and network segmentation principles and how these can be applied on cloud platforms Preferred: Previous Consulting or Big 4 experience. Hands-on experience with Azure, plus any CASB or CWPP product or service. Understanding of Infrastructure-as-Code, and ability to create scripts using Terraform, ARM, Ansible etc. Knowledge of scripting languages (PowerShell, JSON, .NET, Python, Javascript etc.) Qualification Bachelor’s Degree required.Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology. How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. Deloitte is committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with Deloitte’s clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters . Benefits We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Our people and culture Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Check out our professionals’ career journeys and be inspired by their stories. Professional development You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people . © 2023. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301427 Show more Show less

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3.0 years

0 Lacs

Gurugram, Haryana, India

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Description Are you interested in developing technology that will help Amazon deliver packages worldwide efficiently and quickly? The Amazon Flex mobile team focuses in providing smart and efficient mobile solutions that scales to delivering millions of packages every month. It is still Day1 in the Last Mile Technology space! Our team is seeking a talented Mobile SDE to help build the core delivery experiences in the IOS driver delivery app. The successful candidate is expected to have deep technical experience with mobile development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better. Amazon Flex is the system that collaborates with crowd-sourced and third-party delivery partners to complete all of Amazon’s deliveries. Our Amazon Flex application works in concert with our advanced logistics systems and technology. These technologies allow delivery partners to onboard, schedule delivery times in advance or on demand, and be guided through their deliveries with in-app mapping, navigation, and much more. Our ability to engage with, support and provide a world-class experience to both customers and our delivery partners has become more critical as we continue to expand the number of active delivery partners and target faster deliveries to our customers. Being part of a customer obsessed company and working as part of this team, you’ll be responsible for the design, development, test, and deployment of a range of products that make it possible to deliver packages to customers in two hours or less all over the world. You will have an opportunity to conceptualize, design, build, test and own software systems. You will influence the technical direction of the team, work with many different technologies. If you are a software engineer with a creative flare, problem-solving skills, exposure to various technologies such as Swift or Objective-C, and/or Android Java or Kotlin and have the desire to help drive Amazon's next generation of delivery, we want to talk with you. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language For Android: Expert knowledge of Java and the JDK and Android Developers Kit. Expert knowledge of Android Architecture, performance optimization, and Security. Advanced Android UI Skills (Fragments, Custom view components) For iOS: Expert knowledge of Objective-C and/or Swift. Experience with Xcode and other associated tools like Instruments Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Haryana Job ID: A2973085 Show more Show less

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6.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

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About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Job Title: React + AWS DevOps Location: Any PAN India Location - Hybrid working model Experience: 6+ years Key Focus: React.js, TypeScript, AWS Integration, and DevOps CI/CD Job Summary: We are seeking a skilled Senior Frontend Engineer with expertise in React.js, TypeScript, and AWS to build high-performance, scalable web applications. The ideal candidate will have strong experience in modern frontend development, CI/CD pipelines (Jenkins), and cloud integration (AWS IaC). You will work closely with cross-functional teams to deliver seamless, responsive, and secure user interfaces. Key Responsibilities: ✅ Frontend Development: Develop and maintain high-performance web applications using React.js (Functional Components + Hooks). Write clean, modular, and maintainable code in TypeScript. Implement state management (Redux, Context API) and optimize rendering performance. Ensure responsive design (CSS3, Flexbox/Grid) and cross-browser compatibility. ✅ DevOps & CI/CD: Set up and manage CI/CD pipelines using Jenkins. Automate deployments and testing in AWS environments. Work with Infrastructure as Code (IaC) for frontend deployment. ✅ Cloud & AWS Integration: Deploy and manage frontend apps on AWS (S3, CloudFront, Lambda@Edge). Integrate with backend APIs (REST/GraphQL) and serverless functions (AWS Lambda). Implement security best practices (JWT, OAuth, CSP). ✅ Testing & Quality: Write unit/integration tests (Jest, React Testing Library, Cypress). Ensure code quality through peer reviews, linting (ESLint), and static analysis. ✅ Collaboration & Agile: Work in Agile/Scrum with cross-functional teams (UX, Backend, DevOps). Participate in code reviews, sprint planning, and technical discussions. Must-Have Qualifications: 6+ years of React.js development (v16+). Strong TypeScript proficiency (mandatory). Experience with CI/CD pipelines (Jenkins, GitHub Actions, or similar). AWS cloud integration (S3, CloudFront, Lambda, IaC – Terraform/CDK). State management (Redux, Zustand, or Context API). Testing frameworks (Jest, React Testing Library, Cypress). Performance optimization (React.memo, lazy loading, code splitting). Fluent English & collaboration skills. Show more Show less

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56.0 years

0 Lacs

Gurugram, Haryana, India

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Join our Finance Platform Solutions team, where we excel in delivering system support and change governance. You will be part of a dynamic environment, playing a key role as an intermediary between our Financial Management Group and different Technology teams to deliver solutions. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? n this role, you will manage various systems to meet business needs and provide technical support in PowerBI and Alteryx. You will be given the opportunity to craft efficient SQL queries and lead transformation projects, working with different stakeholders and cross-functional teams to convert business requirements into analytical solutions. Additionally, you will maintain a risk management mindset, ensuring data integrity, accuracy and security in the processes. What You Offer Bachelor’s degree in Computer Science, Engineering, or any related field with 2-4 years of experience in data analytics, including significant hands-on expertise in Power BI, Alteryx and SQL. Knowledge of tools such as JIRA, Confluence, and Bitbucket, as well as agile delivery frameworks such as Scrum and Kanban. Strong analytical and problem-solving skills, with the ability to think strategically and drive innovation in data solutions. A strong sense of ownership and accountability in driving projects to completion with a high standard of quality. Excellent verbal and written communication skills and interpersonal skills, enabling effective collaboration across teams and stakeholders. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. About Financial Management, People and Engagement Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally. Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process. Show more Show less

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4.0 years

0 Lacs

Greater Kolkata Area

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Position Summary Job title: Azure Cloud Security Engineer (Senior Consultant) About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’s clients ‘most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. The Team Cyber & Strategic Risk We help organizations create a cyber-minded culture, reimagine risk to uncover strategic opportunities, and become faster, more innovative, and more resilient in the face of ever-changing threats. We provide intelligence and acuity that dynamically reframes risk, transcending a manual, reactive paradigm. The cyber risk services—Identity & access management (IAM) practice helps organizations in designing, developing, and implementing industry-leading IAM solutions to protect their information and confidential data, as well as help them build their businesses and supporting technologies to be more secure, vigilant, and resilient. The IAM team delivers service to clients through following key areas: User provisioning Access certification Access management and federation Entitlements management Work you’ll do As a Cloud Security Engineer, you will be at the front lines with our clients supporting them with their Cloud Cyber Risk needs: Executing on cloud security engagements across the lifecycle – assessment, strategy, design, implementation, and operations. Performing technical health checks for cloud platforms/environments prior to broader deployments. Assisting in the selection and tailoring of approaches, methods and tools to support cloud adoption, including for migration of existing workloads to a cloud vendor. Designing and developing cloud-specific security policies, standards and procedures. e.g., user account management (SSO, SAML), password/key management, tenant management, firewall management, virtual network access controls, VPN/SSL/IPSec, security incident and event management (SIEM), data protection (DLP, encryption). Documenting all technical issues, analysis, client communication, and resolution. Supporting proof of concept and production deployments of cloud technologies. Assisting clients with transitions to cloud via tenant setup, log processing setup, policy configuration, agent deployment, and reporting. Operating across both technical and management leadership capacities. Providing internal technical training to Advisory personnel as needed. Performing cloud orchestration and automation (Continuous Integration and Continuous Delivery (CI/CD)) in single and multi-tenant environments using tools like Terraform, Ansible, Puppet, Chef, Salt etc. Experience with multiple security technologies like CSPM, CWPP, WAF, CASB, IAM, SIEM, etc. Required Skills 4+ years of information technology and/or information security operations experience. Ideally 2+ years of working with different Cloud platforms (SaaS, PaaS, and IaaS) and environments (Public, Private, Hybrid). Familiarity with the following will be considered a plus: Solid understanding of enterprise-level directory and system configuration services (Active Directory, SCCM, LDAP, Exchange, SharePoint, M365) and how these integrate with cloud platforms Solid understanding of cloud security industry standards such as Cloud Security Alliance (CSA), ISO/IEC 27017 and NIST CSF and how they help in compliance for cloud providers and cloud customers Hands-on technical experience implementing security solutions for Microsoft Azure Knowledge of cloud orchestration and automation (Continuous Integration and Continuous Delivery (CI/CD)) in single and multi-tenant environments using tools like Terraform, Ansible, Puppet, Chef, Salt etc. Knowledge of cloud access security broker (CASB) and cloud workload protection platform (CWPP) technologies Solid understanding of OSI Model and TCP/IP protocol suite and network segmentation principles and how these can be applied on cloud platforms Preferred: Previous Consulting or Big 4 experience. Hands-on experience with Azure, plus any CASB or CWPP product or service. Understanding of Infrastructure-as-Code, and ability to create scripts using Terraform, ARM, Ansible etc. Knowledge of scripting languages (PowerShell, JSON, .NET, Python, Javascript etc.) Qualification Bachelor’s Degree required.Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology. How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. Deloitte is committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with Deloitte’s clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters . Benefits We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Our people and culture Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Check out our professionals’ career journeys and be inspired by their stories. Professional development You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people . © 2023. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301427 Show more Show less

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6.0 years

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Bengaluru, Karnataka, India

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Overview POSITION SUMMARY STATEMENT: The Network Engineer is responsible for designing, testing, implementing, and supporting cloud and supporting on-premise network infrastructure. This role provides consultation and direct technical support in life cycle planning, problem management, integration, and network configuration. Detailed Responsibilities/Duties Level III In addition to L1 and L2 activities: Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards Design and implementation of new solutions and improving resilience of the current environment Improving network performance by monitoring performance, fix network problems and outages, scheduling upgrades and collaborating with network architects on network optimization Liaising with project management teams, third-line engineers and service desk engineers on a regular basis Qualifications Skills: Required (for All Levels – Based On Experience) Good attention to detail, problem-solving skills, and verbal/written communication (with both technical and non-technical audiences) Skills in the following areas of cloud infrastructure: Virtual gateways (IPSec, ExpressRoute, Partner Interconnect, etc.) Virtual routers (Cloud-native and third party) Virtual networks (VNets, VPCs, etc.) Peering between virtual networks Multi-cloud networking tools experience (i.e. Aviatrix) Security mechanisms (e.g. NSGs, firewalls, cloud armor, etc.) Load balancing Skills in the following areas of routing and switching Data Center infrastructure solutions: Cisco (R&S), ASA/Firepower (NSFW+IDS/IPS), Infoblox (DDI), Citrix Netscaler, Cisco ISE and global scale LAN and WAN solutions, also implemented on Cisco products, network segmentation and access control in remote offices Deep understanding of methods of NAT in cloud and on-premise environments Comprehensive knowledge which includes solutions analysis, design, deployment and operationalization in the following areas: SASE and SD-WAN technologies Programming/scripting languages and frameworks knowledge and experience, in support of automation (e.g. Python, Ansible, Terraform) Additional experience in one or more of the following which includes solutions analysis, design, deployment and operationalization: Network Automation & Orchestration IaaS, PaaS, & SaaS Public Cloud/Hybrid Cloud inclusive of integration of solutions across these platforms. Virtualization in the network, security and overall infrastructure space Demonstrable ability to design, implement, maintain, and support local and remote portions of a global enterprise network Ability to create and maintain detailed project plans, scope of work, and other user documentation of all moves, adds, and changes regarding the wide-area network Ability to develop and recommend strategies for network growth, security, and other network enhancements by improving functionality of routers, switches, and firewalls Ability to solve practical problems and carry out responsibilities under general supervision Ability to evaluate existing communications systems, identify deficiencies, and make network performance recommendations Ability to organize workload for effective implementation Proficient in building effective relationships across diverse cultures and levels. Certificates / Training Preferred: CCNA, CCNP or equivalent Preferred: Azure Network Engineer Associate Experience Level III 6+ years cloud network engineering experience with Azure, GCP, and/or AWS Preferred: 7+ years of IT experience Education Bachelor's in Information Technology or related field Principles & Related Competencies Ethical Aligns with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect. Leader Meets challenges head on to uphold quality standards, productivity goals, and values; Sets an example, building a culture of trust, transparency, and open communication; Is aligned with organizational direction Collaborative Works cooperatively with others offers and accepts help; Freely shares information as appropriate; Open to and willing to provide feedback; Strong contributor to the team’s results; Celebrates the individual and the team; Ability to clearly communicate. Looks Beyond Oneself Demonstrates humility and willingness to recognize and give credit to others; Works well alongside people of different backgrounds and ideas; Builds good relationships with others; Values Distributors and teammates. Drives Innovation Add value through: Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Listening to and respecting others ideas through collaborating and helping develop those suggestions; Driving ideas forward to implementation. Delivers Change Delivers Change Through: Adapting to different working environments; Responding positively to change including new duties and assignments. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

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Bengaluru, Karnataka, India

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Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Summary Detail-oriented and results-driven Data Quality Analyst with an extensive background in improving data accuracy, completeness, and consistency in our CRM (Salesforce). Adept at cleaning and maintaining data, and provide exceptional service to our supported business functions. Proficient in data governance, and leveraging tools to ensure optimal data integrity for business operations. Responsibilities Data Enrichment: Regularly audit and clean account data and hierarchies within Salesforce to ensure its accuracy, completeness, and relevance Data Governance: Ensure data management practices align with internal policies, compliance requirements, and industry best practices. Collaboration: Work cross-functionally with sales, marketing, and regional teams, seeing tasks to resolution Ticketing Systems & Support: Provide guidance to end-users with data entry, account creation, and general requests. Qualifications Degree: Bachelor’s at minimum Customer Research: Looking up end-customer details to verify address, parent companies, financial statements, and Familiarity with Data Obligations (Company & Legal level): Basic understanding of GDPR, Office of Foreign Asset Controls (OFAC) Experience 1+ Yrs of experience working on data quality improvement initiatives within Salesforce, improving data accuracy. Creating & updating account, opportunity, and custom object data Worked with a ticketing system, adhering to strict SLAs You are use to: Working with cross-functional teams to implement or transform data to increase system integrity. Identifying duplicates, missing information, and other discrepancies, implementing corrective actions Consistently adheres to company policies and maintains a high standard of professionalism, both written and verbal Ability to multitask between ad-hoc requests and daily commitments You are known for: Attention to Detail: Exceptional focus on data accuracy and the ability to spot discrepancies or inconsistencies. Problem-Solving Skills: Seeing requests to resolution, regarding data quality processes, and ensuring appropriate teams are looped in if necessary. Technical Skills CRM System: Salesforce Data Manipulation: Excel / Gsheet Data Enrichment Tools: Dun & Bradstreet, HG Insights, Zoominfo, 6sense Preferred Skills; Not required Data Visualization: Tableau, Anaplan Data Querying: SQL / SOQL Data Querying: Salesforce Reporting Data Quality Tools: DemandTools, Dataloader, SalesforceInspector Certifications (Optional) Salesforce Certified Administrator or Salesforce Certified Data Architect. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

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3.0 - 6.0 years

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Greater Kolkata Area

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Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Responsibilities Job Description for a Delivery Quality Analyst Participate in Discovery / Requirement Gathering sessions with customers, business analysts and solution architects to understand product fit w.r.t. requirements and the resulting gaps. Ability to visualize and write down test scenarios and test cases Work with the implementation team consisting of Solution Architects , Salesforce Developers, UI Developers and Business Analysts to deliver as per sprint plan. Ability to understand the product functionality and appreciate the data layout Participate in customer interactions throughout the project for requirements and solutioning, integrations, sprint reviews, UAT fixes and management, live cutover and transition support. Be a contact point for Terafina support team for handling delivery issues reported by customers via the support team. Sound knowledge of non-functional testing like security, performance and accessibility Proven ability to handle parallel tasks simultaneously with minimal supervision Ability to interpret results, identify trends and communicate appropriately Handle testing across various form factors and devices like Mobile, Tablets, Desktops etc Ability to conduct and present sprint demos to the customer Experience & Skills Required 3 to 6 years of experience in testing functional solutions Exposure to test automation process would be an added advantage Experience In Banking Domain Is Must. Strong domain experience and ability to identify weak areas in the solution Strong attention to detail and excellent problem solving skills Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with internal business, technical teams and also US based clients. Exposure to the Agile methodology Experience with projects or products in banking domain is preferred but not required Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes. Show more Show less

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3.0 years

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Hyderabad, Telangana, India

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About Flutter Entertainment Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million average monthly players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game! Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. Flutter Entertainment India Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities. Overview Of The Role We are on the lookout for a technically skilled engineer with experience in both infrastructure and backend development . This role involves managing and configuring Kubernetes environments, handling Kafka setup and access control, and developing internal services and tools in Python. What You Will Do As a Cloud Engineer , you will be responsible for managing and evolving core infrastructure components, primarily based on Kubernetes and Kafka . You shall support the deployment, configuration, and maintenance of these systems to ensure scalability, reliability, and security. In addition, you will develop internal services and automation tools in Python to improve workflows, support development teams, and enable faster delivery cycles. Collaboration is key: you’ll work closely with DevOps, Data, and Software Engineering teams to streamline infrastructure operations, improve observability, and maintain a consistent development environment across teams. This position requires a combination of hands-on infrastructure expertise and software engineering skills. Key Responsibilities Manage Kubernetes-based infrastructure: deploy, configure, and maintain resources (Helm, namespaces, secrets, etc.) Handle Kafka environments: set up topics, configure users, manage ACLs, and ensure proper access control Develop and maintain internal Python-based services and tools for automation and platform operations Implement and maintain monitoring, alerting, and logging for infrastructure components (Prometheus, Grafana, etc.) Collaborate with other teams to improve CI/CD pipelines and deployment processes Must-have Skills Bachelor’s degree in Computer Science, Information Technology or a related field 3 to 5 years of experience in Cloud Engineering or a similar role Solid experience with Kubernetes : deploying, configuring, and managing containerized workloads Good understanding of Kafka : topic management, user and ACL configuration, performance and monitoring Proficiency in Python for backend services and tooling (experience with frameworks like FastAPI, Flask, or similar is a plus) Familiarity with CI/CD pipelines, infrastructure automation, and Git workflows Excellent problem-solving and analytical skills Strong communication and interpersonal skills Nice-to-have Skills Familiarity with the concept of Cloud Computing, AWS preferably Knowledge of event-driven architectures and real-time data streaming patterns Hands-on experience with Infrastructure as Code approaches and tools such as Terraform and CloudFormation Benefits We Offer Aside from a generous base salary, we have a phenomenal benefits and rewards program that is designed to encourage personal and career development. This Package Includes Access to Learnerbly, Udemy, and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs. Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Hybrid Model: 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals. Free Meals, Cab Allowance, and a Home Office Setup Allowance. Employer PF Contribution, gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards. Why Choose Us Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India . Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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Job Title: Quality Analyst About Greytip: greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences. Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software. At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust, high-performance culture where employees are valued, empowered, and inspired to thrive. Position Purpose The Quality Analyst plays a key role in identifying, recommending and implementing process improvements to ensure alignment with the organization’s goals and priorities. This role involves analyzing current workflows, drafting documentation on existing processes, proposing changes, forecasting outcomes and monitoring results to ensure continuous improvement. A strong focus on Quality Assurance is essential in any customer-centric organization. It is critical to have structured mechanisms in place to identify areas for improvement and to implement solutions that enhance service quality and customer satisfaction. The Quality Analyst is instrumental in driving these improvements across departments. This role requires an enthusiastic, detail-oriented, and process-driven professional who can collaborate effectively with internal stakeholders and various operations teams. The ideal candidate will be responsible for driving initiatives that improve productivity, streamline operations, and enhance overall CSAT scores. If you enjoy working with diverse teams, have a passion for quality control, and are eager to develop innovative solutions that enhance business processes, this is an exciting opportunity to contribute to the process excellence journey. Join us in India’s fastest-growing cloud HR & Payroll company, where you’ll be part of impactful projects and a dynamic, growth-focused environment. Job Description Identifying, verifying, analyzing and implementing process improvement and process re-engineering opportunities. Coach and mentor the staff based on the evaluations on a day to day basis and track progress Analyze the quality check data and provide insights and inputs on improvement in people and processes that will directly or indirectly impact customer satisfaction Liaise with the Team Managers to create action plans for improvement of staff on various aspects of customer handling Create and share Weekly/monthly dashboards for review with function head Identify the top defects every month with RCA and liaise with the team to conduct refreshers to reduce the defects Develop process analysis and re-engineering to improve efficiency and improve service quality. Provide support to the operations team to achieve desired results. Perform project management, analytics and measure to ensure milestones are met and deliverables achieved. Coordinate with various teams to analyze project results and performance. Ensure that the team works in accordance with the approved company operating policies, procedures, practices and methods. Sharing reports/dashboards regularly with all stakeholders on findings of current process adherence along with an action plan. Provide technical and analytical support for process improvement initiatives. Facilitate the design and implementation of new/improved process models. Train and guide resources in process improvement techniques. Assist in the development of new process capabilities. Qualifications & Skills Graduate with a minimum of 2 to 3 years experience in a Quality Analyst role preferably in an email and phone support environment. Experience in payroll will be an added advantage Excellent verbal and written communication skills Good data analysis and presentation skills Entrepreneurial mindset, tremendous drive and ownership, result-oriented. Strong problem-solving skills and the ability to adapt and succeed in a fast-paced environment and should be goal drive Ability to be able to understand the business and customer needs and provide insights to improve people, product and processes Should have an excellent understanding of quality control concepts and develop creative and innovative ways to improve business processes. Ability to lead and motivate teams to achieve the goal. Develop and design documents including training manuals, process outlines, flowcharts and implementation procedures Should be proficient in Microsoft Office. Show more Show less

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4.0 - 6.0 years

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New Delhi, Delhi, India

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About Knowdis.ai Knowdis.ai is an AI-first company specializing in e-commerce applications. We harness the power of machine learning and AI to enhance e-commerce operations, optimize customer experiences, and drive growth. If you are passionate about AI-driven product innovation, this is the perfect opportunity to make a meaningful impact. Key Responsibilities: - Infrastructure Management: Build scalable and robust infrastructure for ML models, ensuring seamless production integration. - CI/CD Expertise: Develop and maintain CI/CD pipelines with a focus on ML model deployment. - Model Deployment and Monitoring: Deploy ML models using TensorFlow Serving, Pytorch Serving, Triton Inference Server, or TensorRT and monitor their performance in production. - Collaboration: Work closely with data scientists and software engineers to transition ML models from research to production. - Security and Compliance: Uphold security protocols and ensure regulatory compliance in ML systems. Skills and Experience Required: - Proficiency in Docker and Kubernetes for containerization and orchestration. - Experience with CI/CD pipeline development and maintenance. - Experience in deploying ML models using TensorFlow Serving, Pytorch Serving, Triton Inference Server, and TensorRT. - Experience with cloud platforms like AWS, Azure, and GCP. - Strong problem-solving, communication, and teamwork skills. Qualifications: - Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field. - 4-6 years of experience in ML project management, with a recent focus on MLOps. Additional Competencies: - AI Technologies Deployment, Data Engineering, IT Performance, Scalability Testing, and Security Practices. SELECTION PROCESS: Interested Candidates are mandatorily required to apply through this listing on Jigya. Only applications received through Jigya will be evaluated further. Shortlisted candidates may be required to appear in an Online Assessment administered by Jigya on behalf of the Client. Candidates selected after the screening test will be interviewed by the Client Show more Show less

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Indore, Madhya Pradesh, India

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Your IT Future, Delivered. Application Support Specialist With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our location have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our team is continuously expanding. No matter your level of Application Support proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #Java #Windows/Linux #.Net Grow together. The IT Application Support Specialist is responsible for providing technical assistance, troubleshooting, and maintenance for business applications. This role ensures the smooth operation of software application by diagnosing and resolving issues, collaborating with development teams, and supporting end users. Requirements: Experience with application support, troubleshooting, and issue resolution. Experience with supporting applications developed on Java or .Net Knowledge of databases (SQL), operating systems (Windows/Linux), and networking basics. Be able to Support applications running on Openshift/Azure technologies. Familiarity with ITIL processes and ticketing systems. Strong analytical and communication skills. Ready to embark on the journey? Here’s what we are looking for: Provide Level 2 support for business applications. Should be able to work on night shifts independently. Diagnose and resolve application-related issues, escalating complex cases as needed. Collaborate with IT teams and vendors for system updates, patches, and enhancements. Assist with user onboarding, training, and documentation. Monitor application performance and ensure uptime and reliability. Manage service requests through GSN. Support data integrity, security, and compliance standards. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications. Show more Show less

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4.0 years

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Pune, Maharashtra, India

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About The Job The Red Hat Engineering team is looking for a Senior Software Quality Engineer to join the Red Hat Enterprise Linux Virtualization team. The RHEL Virtualization team is responsible for all aspects related to Virtualization in the Host Red Hat operating environment including system, firmware and device emulation, as well as their counterpart aspects in the guest instance on top of Red Hat or third-party virtualized platforms. In this role, you will focus on existing and emerging virtual Trusted Platform Module devices validation and testing, and collaborate with the Kernel, Security, Virtual Firmware and Bootloader teams to ensure its optimal use on RHEL guest instances, which will require and deliver in-depth knowledge of the Linux OS and include but not limited to researching new features, developing automated test scripts, contributing to open source communities and continuous integration (CI) and continuous delivery (CD) tools. You’ll have the opportunity to develop innovative solutions to complex problems while working alongside the brightest engineers in Open Source communities, industry alliances (such as the Trusted Computing Consortium) and their projects. What Will You Do Take responsibility for Virtualization testing of virtual Trusted Platform Module (vTPM) devices, debug and supervise the results in a timely manner, as well as provide complete and accurate test status reports to all stakeholders Research and implement new APIs and features to be automated, develop new automated and manual cases as well as create and review test plans Maintain awareness of development engineering activities within the upstream vTPM communities ensuring the testability of the environments for Linux host, Linux guest, and Windows guest Collaborate and contribute to upstream TPM testing communities such as ibmtss and linux-vtpm-tests Develop and maintain automation testing framework in Python and write and review patches on GitHub Develop and maintain CI and CD tools Recognize the product quality risks by analyzing and prioritizing then identify tests required to mitigate them Focus on delivering customer value by analyzing feedback and enhancing test coverage Continuously improve testing, docs, processes, and tools What Will You Bring 4+ years working experience in software testing or development for Linux systems Active scripting and solid programming skills using Python for 2 years+; knowledgeable of standard and commonly used libraries and frameworks and best practices in coding Meaningful work experience in virtualization (KVM, QEMU, libvirt, cloud or container and similar) is a plus Relevant security (OpenSSL/SELinux) and cryptography skills, with practical experience desirable Past experience in working with Open-Source communities and/or global teams is desirable Required Full English proficiency (verbal and written) About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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YOE - 3 to 5 Years Location - Bengaluru We are seeking a highly motivated and analytical Business Analyst to join our Data Analytics Team. In this role, you will play a critical part in turning raw data into actionable insights that support business decisions and strategic initiatives. You will work closely with cross-functional teams and directly engage with business stakeholders to understand data requirements, design robust data pipelines, and deliver impactful analyses. Collaborate with stakeholders across departments to gather and translate business requirements into data models and analytical solutions. Act as a key point of contact for business teams, ensuring their analytical needs are clearly understood and addressed effectively. Design, develop, and maintain ETL pipelines to ensure seamless data flow across systems. Perform advanced SQL queries to extract, manipulate, and analyze large datasets from multiple sources. Utilize Python to automate data workflows, perform exploratory data analysis (EDA), and build data transformation scripts. Leverage AWS tools (such as S3, Redshift, Glue, Lambda) for data storage, processing, and pipeline orchestration. Develop dashboards and reports to visualize key metrics and insights for business leadership. Conduct deep-dive analyses on business performance, customer behavior, and operational efficiencies to identify growth opportunities. Ensure data accuracy, integrity, and security throughout all analytics processes. Ideal Candidate Bachelor’s degree in Computer Science, Data Science, Engineering, Business Analytics, or a related field. 2+ years of experience in data analytics, business intelligence, or a similar role. Proficient in Advanced SQL for complex data manipulation and performance optimization. Intermediate proficiency in Python for data processing and automation (Pandas, NumPy, etc.). Experience with building and maintaining ETL pipelines. Familiarity with AWS Data Services (e.g., S3, Glue, Lambda, Athena). Strong analytical skills with a solid understanding of statistical methods and business performance metrics. Experience with data visualization tools like Tableau, Metabase. Excellent communication and interpersonal skills with the ability to engage directly with business stakeholders and translate their needs into actionable data solutions. Strong problem-solving skills and ability to work in a fast-paced, collaborative environment. Perks, Benefits and Work Culture Work with cutting-edge technologies on high-impact systems. Be part of a collaborative and technically driven team. Enjoy flexible work options and a culture that values learning. Competitive salary, benefits, and growth opportunities. Show more Show less

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9.0 - 14.0 years

25 - 40 Lacs

Noida

Hybrid

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Qualifications Have professional engineering experience we’re thinking at least 8 years building digital products, and at least 2 years leading a team Have managed a team of software engineers building digital products, and been responsible for growing the people on the team through goal-setting, coaching and feedback Demonstrated proficiency in Python and/or TypeScript and Next.js Comprehensive understanding of back-end code, databases (SQL and NoSQL), security, and APIs. Experience implementing web security standards in development. Are comfortable having difficult conversations and always have your clients’ and teammates’ best interests in mind Experience with cloud platforms, micro services and serverless architecture Proficient in the discovery process along with stakeholders and formulating detailed plans to solve critical issues. Demonstrates the ability to pick up new languages, frameworks, platforms, test methodologies, and patterns rapidly. Exceptional ability to present complex technical and product-related information to various partners effectively. Have familiarity with CI/CD, Agile techniques for managing work, pairing, mobbing, and shift-left testing Proficient in communicating and writing in English Bonus Points Extensive experience building automated test suites and using granular debugging tools. Familiarity with CI/CD tools like Jenkins, CircleCI, etc., and experience setting up deployment pipelines. Familiarity with Vercel GCP, Apigee and infrastructure proficiency is a plus

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8.0 years

0 Lacs

Pune, Maharashtra, India

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Job Description Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications Graduation in Computer Science, Computer Applications or related subjects About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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8.0 years

0 Lacs

Pune, Maharashtra, India

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Job Description Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications Graduation in Computer Science, Computer Applications or related subjects eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients’ evolving needs. Our suite of offerings enhances the customer experience by providing digital care support, quality monitoring & insights, advanced analytics, automation, superior technical operations support, and consulting services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities – transforming everyday touchpoints into a superior customer experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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8.0 years

0 Lacs

Pune, Maharashtra, India

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Job Description Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications Graduation in Computer Science, Computer Applications or related subjects About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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6.0 years

0 Lacs

Vadodara, Gujarat, India

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Company Description Since its inception in 2001, Prakash Software Solutions Pvt Ltd (PSSPL) has become a globally recognized Software Development consultancy in the IT space. As a certified Microsoft Solution Partner for Data & AI and Digital & App Innovation (Azure), and an ISO 9001:2015 & ISO 27001:2022 certified company, PSSPL has built over 500 custom B2B and B2C apps for various industries, including FinTech, Healthcare, and E-Commerce. We offer full-cycle services covering mobile and web development, UI/UX design, cloud solutions, and advanced quality assurance. PSSPL's focus on client collaboration and appropriate technology stack selection ensures quality and scalability for every project. Role Description Job Title: IT Network & Infrastructure Head Experience Level: 6+ Years Location: Vadodara Employment Type: Full-Time Job Summary: We are looking for a highly skilled and experienced IT Network & Infrastructure Head & Senior System Administrator with a strong background in managing complex IT infrastructure, cloud platforms, and system administration. This leadership role requires expertise in Azure Cloud, AWS Cloud, DevOps practices, and the Microsoft ecosystem. The ideal candidate will have a proven track record of managing network infrastructure, ensuring system reliability, and leading a team of professionals to deliver high-quality IT solutions. Excellent communication skills, both written and verbal, are essential for collaboration with stakeholders and leadership. Key Responsibilities: Network Infrastructure Management : Oversee the design, implementation, and maintenance of the organization's network infrastructure. Ensure scalability, reliability, and security of all network systems. Cloud Management (Azure & AWS): Lead cloud-based infrastructure management on platforms such as Azure and AWS. Drive the adoption of cloud technologies, ensure cost optimization, and implement best practices for security and performance. DevOps Practices : Implement and manage DevOps pipelines, integrating automation for development, testing, deployment, and monitoring of applications. Foster a culture of continuous improvement. System Administration: Administer and maintain various server environments, ensuring high availability, disaster recovery, and proper configuration of all systems. Microsoft Ecosystem Expertise : Manage and support Windows Server environments, Active Directory, SharePoint, Power Platform and Microsoft 365 including Microsoft Product’s licensing management. Troubleshoot issues, optimize performance, and enforce security best practices as per the recommendation of Microsoft experts. Team Leadership : Lead, mentor, and manage a team of system administrators, network engineers, and IT support staff. Provide guidance on troubleshooting, projects, and day-to-day operations. Security & Compliance : Ensure all infrastructure components meet security standards and compliance regulations. Conduct regular audits, manage firewalls, implement security patches, and monitor for vulnerabilities. Performance Monitoring & Reporting : Regularly monitor infrastructure performance and produce reports for senior management. Ensure that key performance indicators (KPIs) for IT systems and network performance are met. Incident Management : Respond to critical incidents and outages, ensuring minimal disruption to the business. Manage root cause analysis and implement preventive measures. Vendor Management : Oversee relationships with third-party vendors for hardware, software, and cloud services. Negotiate contracts and manage service-level agreements (SLAs). Mentor and guide junior team members, fostering a culture of continuous learning and improvement. Knowledge upgrade : Stay updated on emerging technologies and recommend innovative solutions to enhance system performance and reliability. Backup management: Ensure that the backup strategy is implemented as per the industry practices for business continuity in any situation. Required Qualifications: Experience : 6+ years of experience in IT infrastructure management, including network and systems administration. Proven experience in managing cloud environments (Azure and AWS). Strong background in implementing DevOps practices and automation. Hands-on experience with Microsoft technologies (Windows Server, Active Directory, Office 365, Exchange, etc.). Skills: Expertise in designing, configuring, and managing network infrastructure, including routing, switching, VPNs, firewalls, and load balancers. In-depth knowledge of cloud platforms (Azure, AWS) including storage, compute, and networking. Proficient in implementing CI/CD pipelines and DevOps tools such as Jenkins, Docker, Kubernetes, Terraform, Ansible, etc. Strong troubleshooting skills and experience in handling system and network-related issues. Knowledge of IT security standards, encryption, and identity management. Education & Certifications: Bachelor’s degree in computer science, Information Technology, or a related field. Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect, CompTIA Network+, Cisco CCNA, DevOps certifications) are highly desirable. Communication Skills: Excellent written and verbal communication skills are essential. Ability to convey technical information to both technical and non-technical stakeholders. Strong documentation skills to maintain system configurations, operational procedures, and troubleshooting guides. Leadership Skills: Experience leading teams and projects, with the ability to motivate and mentor staff. Ability to manage multiple priorities in a fast-paced environment. Desired Qualifications: Experience with container orchestration tools (e.g., Kubernetes, Docker Swarm). Knowledge of virtualization technologies such as VMware or Hyper-V. Familiarity with network security protocols (e.g., IPSec, SSL/TLS) and tools (e.g., SIEM systems, IDS/IPS). Experience with scripting languages (e.g., PowerShell, Bash, Python). Show more Show less

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8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

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Job Description Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications Graduation in Computer Science, Computer Applications or related subjects About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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5.0 years

0 Lacs

India

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Job Introduction: Job Introduction / Roles Responsibilities As a professionally trained Security Guard for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and information Reporting daily to Supervisor with all daily reports as per procedures Ensuring all Policies and Procedures are adhered to at all times All Health, Safety, and Environment instructions are to be adhered to at all times Operating and monitoring security systems Control the entry and exit of individuals, materials, and vehicles Patrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a site Patrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized person Write appropriate reports as required Benefits and Advantages of Joining G4S Career growth G4S standard uniform Job training and consistent upskilling Salary on the 7th of every month 27 annual leaves Annual Bonus of max 1-month salary Gratuity (after 5 years of service) Accidental insurance up to INR 3 lakhs EPF 12% from employer and 12% from Employee ESI Health Coverage for self & family Pension applicable after 10 years continues services (Retirement age 58 years) In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000/- EDLI benefits Ideal Candidate Minimum Education Qualifications Is 10th Pass Minimum Height 5 feet and 7 inches (5’ 7”) for men and 5 ft for women Age between 18 to 35 for fresher and upto 40 for Experienced Security Guard Physically and Medically fit and look like mature Job Responsibility: The Ideal Candidate: Show more Show less

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0 years

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India

On-site

About the Role: We are looking for a motivated and detail-oriented WordPress Developer Intern to join our team. This is an exciting opportunity to gain hands-on experience in website development and digital content management. Selected intern's day-to-day responsibilities include: Website Development: Design, develop, and maintain WordPress websites, ensuring alignment with branding and project goals. Content Management: Assist in updating and managing website content, including text, images, videos, and other multimedia elements. Plugin Management: Install, configure, and customize WordPress plugins to enhance website functionality and user experience. Performance Optimization: Monitor website performance and implement optimization techniques to ensure fast loading and smooth navigation. Collaboration & Communication: Work closely with cross-functional teams—content creators, designers, and marketing professionals—to ensure cohesive project execution. Quality Assurance: Test websites across various browsers and devices to ensure compatibility and responsiveness. Security & Compliance: Implement security measures and ensure compliance with web standards and best practices. Other Skill (Preferred) knowledge of Adobe Photoshop for graphic editing. Job Types: Full-time, Internship Contract length: 6 months Pay: ₹4,000.00 - ₹5,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Monday to Friday Work Location: In person

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