Security Analyst III

General Summary:

The Security Analyst III is responsible for providing analysis of complex security threats and incidents to ensure proper notification, identification, escalation, and remediation of security-related threats and breaches. This role works in partnership with cross-functional teams to provide timely support on threats, vulnerabilities, and exploits across the industry.

Essential Duties & Responsibilities:

• Provides support to the Security Services team, with a high attention to detail

• Researches, analyzes, and documents findings

• Coaches and reviews the work of other team members

• Analyses events generated from IDS, log-based alerts, SIEM alerting, and endpoint detection tools

• Manages a designated set of alerts and tickets and assists with threat analysis, resolution, and escalation as necessary

• Monitors multiple cybersecurity systems for breaches, suspicious, or malicious activity

• Assists with SIEM rule modification, notification pathways, and other system configuration management

• Analyzes process workflows and identifies problems

• Works with colleagues to understand processes and deliverables across the organization

• Adheres to relevant policies, procedures, standards, and security practices

• Delivers and prioritizes customers satisfaction

• Aids and facilitates partner communications, resolutions, and escalations

• Follows escalation procedures for interfacing with other SOC teams

• Maintains consistent threat handling and remediation procedures

• Utilizes the internal knowledge base to assist with resolution of threats

• Serves as an escalation point for basic to mid-level security-related incidents and issues

• Provides guidance to relevant teams for training

• Responds in a timely manner to all requests for access or other security exceptions requiring approval or involvement

Knowledge, Skills, and/or Abilities Required:

• Ability to manage projects and processes independently with limited supervision

• Advanced knowledge of applicable work area

• Ability to situationally adapt and understand new technology/processes as per business/partner requirement

• Strong and professional verbal and written communication skills

• Advanced knowledge of complex IT concepts and systems troubleshooting

• Excellent organizational skills

• Ability to manage, prioritize, and multitask

• Ability to work in a fast-paced dynamic team environment, adapting as the situation dictates

• Ability to maintain a high level of professionalism while under pressure

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience

• 4+ years of relevant experience

• Preferred: Network+, Linux+, Security+, CySA+ or other related certifications

Working Conditions:

• Onsite / Hybrid depending on location

• 24/7 shift hours