Sea Export Nomination Freight Forwarding

3 - 8 years

4 - 7 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Customer Service

  • Handle

    sea export nomination shipments

    received from overseas agents or customers
  • Act as the single point of contact for customers and overseas partners
  • Provide timely shipment updates, sailing schedules, and status reports
  • Address customer queries, operational issues, and escalation matters professionally

Documentation

  • Prepare and process export documents including:
    • Shipping Instructions
    • Draft & Final Bills of Lading
    • Invoices, Packing Lists, Certificates (as applicable)
  • Ensure documentation accuracy as per customer, carrier, and regulatory requirements
  • Coordinate with customers for documentation approvals and amendments
  • Upload and share documents with overseas agents and internal teams

Operations Coordination

  • Liaise with shipping lines, CFS, transporters, and customs brokers
  • Ensure timely booking confirmation, container pickup, and cargo gating-in
  • Monitor cut-off dates, SI filing, VGM submission, and sailing schedules
  • Track shipments until final destination and ensure smooth handover to destination agents

Compliance & Reporting

  • Ensure adherence to export regulations, SOPs, and company policies
  • Maintain shipment records, MIS reports, and documentation files
  • Support audits and internal reporting requirements

Preferred candidate profile

  • 3-8 years of experience

    in Freight Forwarding Sea Export Customer Service / Documentation
  • Hands-on experience with shipping lines and overseas agent coordination
  • Strong knowledge of

    Sea Export operations and documentation

  • Experience in handling

    nomination accounts

  • Excellent communication and coordination skills
  • Attention to detail and ability to manage multiple shipments
  • Customer-focused mindset with problem-solving abilities

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