Scrum Master

PRINCIPLE PURPOSE OF JOB

The purpose of this position is to Nurture self-organizing, high performing teams through servant leadership and mentoring. Facilitates Sprint Planning, Daily Stand-Ups, Stakeholder Demos and Sprint Retrospectives. Also, participates in Release Planning with Product & Portfolio teams. Conducts team assessments & improvise teams velocity/ throughput. Overall 12+ years of IT experience, where last 5 years working as Agile Manager/ Scrum Master and certified SAFe Agilist.

JOB RESPONSIBILITIES

• Managing more than one scrum/ Kanban teams
• Doing everything possible to ensure delighting customers
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
• Guiding the team to be self-organized and cross functional.
• Guiding and facilitating teams to drive through release on demand implementing DevOps/CI/CD practices.
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible, and leading by example
• Expertise knowledge & experience JIRA and JIRA align tools
• Experience in measuring various Sprint/Agile metrics and work towards improvement sprint over sprint.
• Understand backlog tracking, burndown metrics, velocity, and task definition
• Good working knowledge and experience in agile engineering practices BDD, TDD, ATDD, Continuous integration
• Certified CSM or PSM
• Recommended SAFe Agilist (SA)

KEY CONSTITUENTS

• Product Owner
• Business Analyst
• Delivery Team
• Technical working group

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ATTRIBUTES AND BEHAVIOR

• Develops and maintains positive working relationships with others
• Shares ideas and information
• Assists colleagues unprompted
• Takes pride in the achievement of team objectives
• Has credibility with peers and senior managers
• Self-motivated – driven to achieve results
• Works with a sense of urgency
• High customer service ethic – is passionate about meeting customer expectations and improving service levels
• Keeps pace with change – acquires knowledge/skills as the business evolves
• Handles confidential information with sensitivity
• Exhibits behaviors consistent with Cotiviti Values
• Customer-driven
• Collaborative
• Open
• Accountable

RELEVANT EXPERIENCE & QUALIFICATIONS

• Masters or bachelor’s in engineering in IT/ Electronics / Communication / Computer Science / Information Systems.
• 10 + years in IT development with 5 years in Agile Scrum & Kanban experience as Scrum Master.
• Exposure to Agile / TDD / BDD based development
• Exposure to Continues Integration, deployment & static code analysis Jenkins, Sonar
• Organizational skills with ability to be flexible and work with minimal direction
• Ability to work well independently and in a team environment
• Troubleshoot bottlenecks and propose changes to fix them

SKILLS & COMPETENCIES

• Excellent verbal and written communication skills
• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads
• Ability to work well independently and maintain focus in a highly dynamic work environment.
• Comfort in working with team members that are remote and located in the US, India or other geographies
• Ability to work within a matrix organization
• Familiarity with DevOps practices and guiding and facilitating discussions to enable release on demand.