105 Sap R3 Jobs - Page 2

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Certified Workday HCM professional with significant hands-on experience in configuring and supporting Workday Core HCM modules. Certification any other advanced modules are preferred. Competence and relevant experience in leading/supporting workshops for WD Core HCM module in at least 1 project. 4+year experience in end-to-end implementation/AMS/Rollout of Core HCM modules for American, European and/or APAC customer businesses are preferred. Knowledge of core HCM localization and legislative requirements in various countries in APAC, Europe, and North America Preferred technical and professional experience Good problem-solving skills with the ability to analyze complex issues and provide effective solutions. Ability to communicate effectively with technical and non-technical stakeholders. Ability to work independently and in a team-oriented, collaborative environment

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: IT Operations Management. Experience1-3 Years.

Role : Data Migration lead Engagement Type: Implementation Description: Need an effective and experienced Lead SAP Data migration candidate with strong hands-on experience Bachelor's Degree in Computer Science, Computer Engineering, IT, Business Computer or related fields At least 5 years of IT experience in SAP Data Migration, Data Analysis, Data Audits, Process Management, Business Analysis, ECM, Business Process Re-engineering, RFPs, Quality Assurance, Data Analysis and Modeling and Testing of enterprise wide client/server and Web-based applications and all aspects of Software Engineering and Systems Development Life Cycle SDLC Preferred - Certified in BackOffice Associates Data Migration and ETL Tools: Data StagingWarehouse , DataGarage,EZMap , DataDialysis, BDCdirect, DataProfiler , DataConstructionServer , dDup , SourceTrack , CranPort. Extensive experience in Finance, SCM, SRM, Banking, Tax, Treasury, Healthcare, Insurance, Pharmaceutical and Telecom verticals. Expertise in Cutover Planning, Project Planning, Project Design, Gathering Business and Functional requirements, creating functional specifications, and Use case data flow diagrams Worked in SAP Finance, SAP MM, and SAP HR/Success factors migration Business Objects, OBIEE, SAP R/3,Business Warehouse BW 7.0, Data Warehousing, Data Governance and Master Data Management MDM Extensively used Microsoft Excel, Project, Visio, PowerPoint, Word and MS Office products for data Analysis, Project Schedules, Business process modeling, Requirement/issues documentation and Customer training. Experienced in preparing Test Plans, Test Cases, Test Scripts and Test Summary Reports for Automated and manual testing. Apply if your profile is matching the JD at shravani.uikey@skils.in

Key Responsibilities : - Respond to customer inquiries via phone, email, and live chat- Identify customer needs and provide accurate and comprehensive solutions- Troubleshoot technical issues and guide customers through self-service options- Escalate complex issues to the appropriate team members- Document all interactions and resolutions for future reference- Contribute to the development and improvement of support documentation and FAQs- Proactively identify and address customer concerns and feedback- Maintain a positive and professional demeanor at all times- Work collaboratively with other team members to achieve departmental goals Qualifications and Skills : - Excellent communication and interpersonal skills- Strong problem-solving and analytical abilities- Ability to prioritize tasks and manage time effectively- Proficient in written and verbal communication- Excellent computer skills and working knowledge of relevant software- Experience in customer service or a related field is preferred- A positive, enthusiastic, and team-oriented attitude- Ability to work independently and as part of a teamEducation and Experience :- Bachelor's degree or Master's Degree- Previous customer service or support experience is a plus.- Familiarity with CRM systems is an advantage. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Title: SAP Authorization Consultant Location: Remote Duration: 6 Months Job Description: The consultant should perform upgrade (SU25) steps, roles and authorization adjustment, unit testing and coordinate Integrating & User Acceptance testing, Cutover, Go-live and Hypercare Expected skill: Prior experience on SAP ECC upgrade Extensive knowledge on roles and authorizations

About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Retail Banking (CLM). Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: L&P Policy Acquisition & Servicing. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Info. Systems(Car support). Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

SAP R/3 Data Archiving & Information Lifecycle Management tools, Document Archiving and Printlist Archiving SAP Legacy decommissioning using Dart, SAP ILM software & Open Text. Configure Retention policies, Audit policies based on legal requirements across countries with ILM system. Configure ILM technical configuration, Retention warehouse, extraction methods etc. Should have been involved in at least 2 end to end SAP Archival implementation and worked as a Consultant on SAP Archiving activities. Understand Business processes and Map or identify the archive objects required. Experience in Retention policy management Expert in Creating archive files and snapshots Experience/Knowledge in data destruction Database growth Analysis, Planning the Archiving strategy, Techno-functional knowledge of the data dependent tables for different modules in SAP. Implementation of Print List Archiving, implementation of Document Archiving, Implementation of Archiving object. Scheduling of archiving jobs and monitoring job logs. Prepare archiving statistics. Monitor System performance and implement correction notes as applicable Proficiency in SAP ILM configuration, ArchiveLink, ADK files, and ILM-certified storage systems. Understanding of SAP Basis and HANA database concepts. Familiarity with integration tools and technologies (e.g., OpenText, Content Server). Preferred Certifications: SAP Certified Technology Specialist - SAP ILM SAP Certified Application Associate - Data Archiving and ILM Key Deliverables: Successful implementation of ILM solutions tailored to business needs. Reduced system downtime and storage costs. Compliance with legal and regulatory requirements for data management.

About The Role : Job Title Financial & Regulatory Reporting, Trade Finance and Lending LocationMumbai, India Corporate TitleAVP Role Description Hiring key resource in CB Global Cost Performance Management team for a role to manage the core topics for P&L and Balance Sheet for Trade Finance & Lending, by taking ownership of activities around flash/actuals reporting, planning/budgeting, forecasting and deep dives. Need strong candidate to support on data, innovation, and AI topics. Overview of Corporate Bank: Deutsche Banks Corporate Bank (CB) is a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Overview of Trade Finance & Lending : Trade Finance & Lending offers comprehensive solutions along the clients trade value chain by combining international trade risk mitigation products and services, bilateral Lending with custom-made solutions for structured trade and export finance. It comprises of Trade Finance & Lending for Corporates and Financial Institutions, Lending, Structured Trade and Export Finance and Structured Commodity Trade Finance. Trade Finance & Lending delivers solutions for every stage of a client's trade value chain to support their foreign trade activities. International trade is highly complex and involves a range of risks. DBs Trade Finance teams deliver unparalleled services to enable clients manage risks and other issues associated with their import and export and domestic trade transactions, including international trade products, financial supply chain management, custom-made and performance-risk finance solutions for structured trade finance and commodity trade finance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Manage the performance management cycle (Flash, FC, Plan) for Trade Finance & Lending, for both PnL and Balance Sheet. Also includes handling data in and outbound from/into core Finance platforms (SAP BPC, etc.) Provide strategic and analytical support to the CB Finance Business Coverage team lead. Partner with relevant functional stakeholders in Finance (e.g. Treasury, SCL) Organize relevant processes, stakeholder management and committee preparation (incl. the TFL OpCo, TFL oversight forum, QBRM, etc.) Cover Restructuring and Restatement, PPA, and Cost Center Administration Drives automation to enable a more efficient handling of core Finance tasks. Ownership of in-depth analysis of monthly financials by the preparation of business/product specific reports, or analysis of ready reports, to understand performance against forecast/plan. Support the team lead to manage the annual planning/budgeting cycle. Support projects/work streams/short assignments and ad-hoc requests from stakeholders and actively steer them towards deadlines and outcomes. Engage and maintain strong links with other members of the TF&L business community. Your skills and experience Relevant experience in finance and/or business management/analyst roles will be a plus. Proficiency in Microsoft Office applications (Excel, PowerPoint, Word) and ability to learn new internal applications as and when needed. Knowledge of Tableau, BCS/GGL, SAP BW & SAP R/3 is a plus. Understanding of financials (P&L, Balance sheet & key metrics) needed for management reporting & analytics. Cost management is an integral part of the role hence knowledge of cost categories and analysis is desired. Desire to work in a fast paced, challenging, and multi-cultural environment. Ability to work under pressure and multi-task with strong attention to detail. Strong team player, with proven ability to work in a global team and drive results both collaboratively and independently. Strong analytical and communication skills, with ability to influence a wide range of decision-makers Educated to degree level or with relevant industry experience. Business fluent in written and spoken English, German language skills helpful but not mandatory. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job Title:Financial & Regulatory Reporting, Corporate Bank Corporate TitleAVP LocationMumbai, India Role Description Hiring key resource in CB Global Cost Performance Management team for a role to manage the core topics for P&L and Balance Sheet for CB CFO, by taking ownership of activities around flash/actuals reporting, planning/budgeting, forecasting and deep dives. Need strong candidate to support on data, innovation, and AI topics. Overview of Corporate Bank: Deutsche Banks Corporate Bank (CB) is a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Manage the performance management cycle (Flash, FC, Plan) for CB CFO, for both PnL and Balance Sheet. Also includes handling data in and outbound from/into core Finance platforms (SAP BPC, etc.) Provide strategic and analytical support to the CB Finance Business Coverage team lead. Partner with relevant functional stakeholders in Finance (e.g. Treasury, SCL) Organize relevant processes, stakeholder management and committee preparation (incl. the TFL OpCo, TFL oversight forum, QBRM, etc.) Cover Restructuring and Restatement, PPA, and Cost Center Administration Drives automation to enable a more efficient handling of core Finance tasks. Ownership of in-depth analysis of monthly financials by the preparation of business/product specific reports, or analysis of ready reports, to understand performance against forecast/plan. Support the team lead to manage the annual planning/budgeting cycle. Support projects/work streams/short assignments and ad-hoc requests from stakeholders and actively steer them towards deadlines and outcomes. Engage and maintain strong links with other members of the CB business community. Your skills and experience Relevant experience in finance and/or business management/analyst roles will be a plus. Educated to degree level and with relevant industry experience (CA, MBA, CFA etc.). Proficiency in Microsoft Office applications (Excel, PowerPoint, Word) and ability to learn new internal applications as and when needed. Knowledge of Tableau, BCS/GGL, SAP BW & SAP R/3 is a plus. Understanding of financials (P&L, Balance sheet & key metrics) needed for management reporting & analytics. Cost management is an integral part of the role hence knowledge of cost categories and analysis is desired. Strong team player, with proven ability to work in a global team and drive results both collaboratively and independently. Desire to work in a fast paced, challenging, and multi-cultural environment. Strong analytical and communication skills, with ability to influence a wide range of decision-makers. Ability to work under pressure and multi-task with strong attention to detail. Fluent in written and spoken English. German language skills are helpful but not mandatory. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Skill required: Trust & Safety - Content management Designation: Instructor Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Proficient What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? The following skills are required to perform this role-? Clear and concise written and verbal communication skills? Strong Excel and Powerpoint/Slides skills? Strong data analysis capabilities and attention to detail? Strong communication, organization time management and problem-solving skills? Track record of building relationships with stakeholders? Strong multi-tasking skills with the ability to manage multiple projects? Proven priority management skills and proactive mindset? Ability to function as a Team Player and maintain a good working relationship, yetthink and act independently with professionalism, discretion and confidentiality? Attention to detail and willingness to flex based on business priorities? Strong analytical and reasoning skills Roles and Responsibilities: Develop Change Management Strategies:Create comprehensive changemanagement strategies and plans that align with organizational objectives. Assessthe impact of change initiatives on various stakeholders and develop strategies toaddress these impacts? Lead Change Initiatives:Manage and lead change management projects frominitiation to completion. Coordinate with project teams to ensure that changeinitiatives are executed smoothly and effectively? Stakeholder Engagement:Build strong relationships with key stakeholders tounderstand their needs and concerns. Communicate change initiatives clearly andeffectively, ensuring stakeholder buy-in and support? Change Communication:Develop and deliver communication plans to informemployees about upcoming changes. Craft clear and persuasive messages to helpemployees understand and adapt to changes? Training & Support:Design and implement training programs to help employeesdevelop the skills and knowledge needed to navigate changes. Provide ongoingsupport and coaching to individuals and teams? Monitor & Report:Track and measure the success of change managementefforts. Collect and analyze feedback, and prepare reports for senior managementon the progress, challenges, and outcomes of change initiatives? Risk Management:Identify potential risks associated with change initiatives anddevelop risk mitigation strategies. Address any issues that arise during the changeprocess to minimize disruption? Continuous Improvement:Evaluate change management processes andoutcomes to identify areas for improvement. Implement best practices and lessonslearned to enhance future change management efforts Qualifications Any Graduation

Skill required: Trust & Safety - Content management Designation: Instructor Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Proficient What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? The following skills are required to perform this role-? Clear and concise written and verbal communication skills? Strong Excel and Powerpoint skills? Strong data analysis capabilities and attention to detail? Strong communication, organization time management and problem-solving skills? Track record of building relationships with stakeholders? Strong multi-tasking skills with the ability to manage multiple projects? Proven priority management skills and proactive mindset? Ability to function as a Team Player and maintain a good working relationship, yet thinkand act independently with professionalism, discretion and confidentiality? Attention to detail and willingness to flex based on business priorities? Strong analytical and reasoning skills? Familiarity with Quality & NSAT framework and feedback delivery approach Roles and Responsibilities: Change Impact Analysis:Assess and document the potential impact of proposedchanges on various stakeholders and business processes. Identify and analyze risksassociated with changes and propose mitigation strategies. Change Documentation:Create and maintain comprehensive documentation relatedto change management activities, including change requests, impact assessments, andchange plans. Ensure that all documentation is accurate, up-to-date, and accessible. Support Change Planning:Assist in the development and implementation of changemanagement plans and strategies. Collaborate with project teams to integrate changemanagement activities into project plans. Stakeholder Communication:Support communication efforts by preparing materialssuch as newsletters, presentations, and reports. Help ensure that stakeholders areinformed about changes and understand their roles in the change process. Training and Support:Assist in the design and delivery of training programs to helpemployees adapt to changes. Provide support to stakeholders during the transitionperiod, addressing their questions and concerns. Monitoring and Reporting:Track the progress of change initiatives and evaluatetheir effectiveness. Collect and analyze feedback from stakeholders, prepare reports onchange management activities, and make recommendations for improvements. Qualifications Any Graduation

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP HCM Payroll Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Lead the application design and development process. Act as the primary point of contact for the project team. Ensure timely delivery of project milestones. Provide guidance and mentorship to junior team members. Collaborate with stakeholders to gather requirements and define project scope. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP HCM Payroll. Strong understanding of SAP HCM modules and functionalities. Experience in configuring and customizing SAP HCM Payroll solutions. Knowledge of SAP Payroll schema and rules configuration. Hands-on experience in SAP Payroll processing and reporting. Additional Information: The candidate should have a minimum of 3 years of experience in SAP HCM Payroll. This position is based at our Kolkata office. A 15 years full-time education is required. Qualifications 15 years full time education

Skill required: Configure Price Quote - Pricing & Profitability Optimization Designation: Pricing Optimization Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation

Skill required: Configure Price Quote - Pricing & Profitability Optimization Designation: Pricing Optimization Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation

Skill required: Configure Price Quote - Pricing & Profitability Optimization Designation: Pricing Optimization Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation

Working knowledge of SAP R3 / S4 HANA, accounting of accounts payable (AP) in SAP, and accounting of accounts receivable (AR) in SAP. Knowledge of indirect and direct taxation, such as GST, Customs, and TDS, Monthly provision, & closing of G/L in SAP

Job Description You are an expert in Customer Master Data Management. You standardize and continuously optimize the customer master landscape within Mobility Aftermarket (MA) worldwide. You are a center for requirements management worldwide. You create business master data concepts in alignment with operational departments, Process Owners and central Robert Bosch governance functions to ensure the fit for MA. You conduct FIT/GAP analyzes and drive data clean-up activities as preparation for IT projects. In alignment with IT departments, you implement concepts within IT projects like S/4 Hana, perform end-to-end testing and conduct Key User trainings. Increasing master data quality is your driver. You lead customer master digitalization projects and introduce master data KPI s supported by automated analytics solutions. You focus on fast and scalable solutions. You support and educate peers in data modeling and rule-based master data management. You consult Key User and provide 3rd Level support. Qualifications Education: completed university studies (masters degree/diploma/PhD) in business, economics, computer science or a comparable subject Experience and Knowledge: In-depth knowledge of Customer Master Management, Process Knowledge ideally in O2C and/or R2S, SAP R/3 and S/4 MDM, Athena Stibo-Step, Project Management Skills, Data and Information Modeling Skills, Agile Principles Preferred: Data Analytics Skills Personality and Working Practice: dynamic, independent, solution oriented, teamplayer, realiable way of working Languages: English business fluent in written and spoken

About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Reporting Analytics Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide guidance and mentorship to team members Ensure timely and successful project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in Reporting Analytics Strong understanding of data analysis and interpretation Experience with data visualization tools such as Tableau or Power BI Hands-on experience in designing and implementing reporting solutions Solid grasp of database management and SQL querying Additional Information: The candidate should have a minimum of 12 years of experience in Reporting Analytics This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Skill required: FBM Integrated Delivery Finance - Finance Strategy Designation: Finance Business Management Manager Qualifications: Master of Business Administration Years of Experience: 13 to 18 years What would you do? Supporting Europe Technology leadership with analysis for the decision making.Responsible for the Europe Technology entity cost management. Working with Bizops, HR/ Rewards/Controllership/CFM/CTS teams.Working with different stakeholders to create a strategy for cost optimization & bringing changes to the system to adopt the new developments.Working with Europe Technology leadership & Biz Ops team to provide insights into the financials, over/under recovery of the cost etc.~10+ years relevant work experiences in Accounting, Finance, Management ReportingGood communication SkillsInsights and Analysis Experience related to Standard Costing, Delivery center financial reporting.Excellent Stakeholder Management & Problem Solving SkillsExcellent MS Office Skills (Excel, PowerPoint, PowerBI, etc.)knowlegede about SAP R3 & Business reporting will be an added advantage.Good Presentation DynamicsRoles and Responsibilities: Responsible for the cost & recovery management for the Entity. Stakeholders management includes Rewards, controllership, Biz Ops, Delivery, solution architects, PCC teams. In this role you are required to do analysis and solving of complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures Person requires understanding of the strategic direction set by senior management as it relates to team goals Interacts with peers and/or management levels at a client and/or within Accenture. What are we looking for? Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to meet deadlines Ability to perform under pressureGood communication SkillsInsights and Analysis Experience related to Standard Costing, Delivery center financial reporting.Excellent Stakeholder Management & Problem Solving SkillsExcellent MS Office Skills (Excel, PowerPoint, PowerBI, etc.)knowlegede about SAP R3 & Business reporting will be an added advantage.Good Presentation Dynamics Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Master of Business Administration

Expert in Customer Master Data Management. Standardize and continuously optimize the customer master landscape within Mobility Aftermarket World Wide (WW). PoC for requirements management WW. You create business master data concepts in alignment with operational departments, Process Owners and central RB governance functions to ensure the fit for MA. You conduct FIT/GAP analyzes and drive data clean-up activities as preparation for IT projects. In alignment with IT departments, you implement concepts within IT projects like S/4 Hana, perform end-to-end testing and conduct Key User trainings. Increasing master data quality is your driver. You lead customer master digitalization projects and introduce master data KPI s supported by automated analytics solutions. You focus on fast and scalable solutions. You support and educate peers in data modeling and rule-based master data management. You consult Key User and provide 3rd Level support. Experience and Knowledge: In-depth knowledge of Customer Master Management, Process Knowledge ideally in O2C and/or R2S, SAP R/3 and S/4 MDM, Athena Stibo-Step, Project Management Skills, Data and Information Modeling Skills, Agile Principles Preferred: Data Analytics Skills Personality and Working Practice: dynamic, independent, solution oriented, teamplayer, realiable way of working Languages: English business fluent in written and spoken

Innovate with indexes and data to meet client demand and capture a larger share of assets under management (AUM). This involves leveraging MSCI's extensive datasets and calculation engines, enhancing data libraries for portfolio construction, and driving new data sales. Aim to win market share in established categories and disrupt emerging ones with a strong value proposition, competing in the style space in the US, multifactor space in both institutional and ETFs, and against NASDAQ 100 with Growth + Innovation. Champion the program vision, develop a strategic roadmap, and engage with customers for consultation and feedback. Collaborate cross-functionally with research, engineering, design, and other stakeholders throughout the product or feature lifecycle, from ideation to launch and beyond. Drive the technical delivery roadmap for one or more strategic programs. Foster and manage partnerships with stakeholders across various organizations (engineering, shared services, product team, etc.), as well as external partners and customers. Define and measure success metrics for program features to ensure they deliver business value. Communicate program plans, progress towards business goals, and delivery milestones effectively through reports aligned with initial business objectives and strategy. Create program collateral, requirements specifications, user flow diagrams, and manage the program backlog. Depending on the focus, additional responsibilities may include operations, business development, or aligning multiple internal business or development teams. Your skills and experience that will help you excel Educational Background : Bachelor's Degree in Computer Science or a related field. Professional Experience : Approximately 7 years of experience, including at least 3 years in a Technical Program Management role or similar position, contributing to cloud services, web applications, or platforms. Product Development : Proven experience in defining and building minimum viable products and iterating over time to launch and maintain stable product lines. Engineering Background : Prior engineering development experience is preferred. Cloud Services : Hands-on experience delivering financial, analytics, SaaS, or other cloud-native services on platforms such as Azure, AWS, or GCP. Strategic Contribution : Demonstrated ability to contribute to the 'What & Why', provide technical depth to support the 'How', drive execution across teams, and make reversible decisions and critical trade-offs. Data-Driven Decision Making : Experience in defining success metrics and outcomes, and making data-driven decisions to influence feature priorities. Communication Skills : Strong communication, organizational, and interpersonal skills, including writing and formal presentation skills to engineers, leadership teams, non-technical stakeholders, and customers

Creation and maintenance of standard operating procedures and workflows. Contribute towards enhancement of MSCI ONE Portal for issuers. Work cross-functionally with various internal teams gather statistics and find efficiencies in our processes. Contribute to library of issuer resource documents. Work with tech team on fixing issues related to internal and external platforms. Responsibilities Manage and implement all data verification processes across the MSCI Sustainability Research product suite, including processing and distributing feedback received from issuers to Sustainability analyst teams. Allocation of issuer queries to the team, respond to daily inquiries from issuers about MSCI Sustainability Research?s processes and reports. Assist senior team members on complex queries. Organize calls with issuers to walk them through our methodology, address their questions on our assessment, and if required, invite analyst teams for in-depth discussion. Own ad-hoc projects and proactive outreaches based on new requirements from the product and ESG teams. Keep abreast of dynamic changes in our products and processes. Your skills and experience that will help you excel Degree in Business Administration / Finance/ Sustainability/ Environment 1-3 years? experience in Client Service/Sustainability role. Experience in Sustainability analysis or sustainability will be preferred. Ability to learn complex concepts/processes quickly Project management skills ? defining of scope, resources and time lines, and managing to deliverables Strong communication skills; can communicate with professionalism and diplomacy and tact Exceptional organizational skills, with ability to work on multiple tasks Ability to work in a global, cross-functional team; a strong team player Strong computer skills with office applications, especially Microsoft Excel. Demonstrated analytical skills with strong attention to detail Demonstrated ownership over his/her work and/or assigned subject