SAP OTC Analyst

Your Job

This position will work with the Georgia-Pacific Consumer Products IT organization as a part of the Order to Cash team. This is a functional role working closely with key business SMEs on day to day support, new requirements, enhancements and projects. The selected candidate should have hands-on experience configuring and supporting SAP SD and demonstrate initiative, analytical skills, and teamwork.

What You Will Need To Bring With You:

Designing, developing, and configuring SAP SD solutions in an S/4 HANA landscape

Supporting upgrades, enhancements, and future projects

Troubleshooting customer-reported issues and assisting users with day to day support

Analyzing complex business problems to provide solution alternatives and recommendations

Partnering closely with business SMEs to deliver and support required solutions; developing systems to parallel overall business strategies

Gathering and analyzing business requirements, translating requirements into functional and technical solutions

Driving enhancements and contributing to projects across all phases including requirements, design, development, testing, training, implementation, and support

Creating and maintaining functional specifications, configuration documents, and other documentation

Developing and executing test plans including unit and integration testing and coordination of user testing

Working collaboratively with an extended team of SAP functional and technical resources

Who You Are (Basic Qualifications)

Bachelors degree in technology related field

Minimum of 5 years experience working with SAP Sales & Distribution (SD)

Functional / technical proficiency in designing, configuring and implementing SAP SD

Strong understanding of order to cash business processes

Strong hands-on configuration experience in areas such as order management, pricing, billing, aATP, EDI and master data

Ability to troubleshoot, analyze, solve problems relating to SAP SD

Strong verbal and written communication; Ability to communicate ideas in both technical and user-friendly language

Strong analytical and problem-solving skills, critical thinking and innovation

What Will Put You Ahead:

Ortec experience

SAP ABAP troubleshooting knowledge

SAP S/4 HANA implementation experience

Consumer Products industry experience or process manufacturing industries

Participation in an on-call rotation for support