SAP ISU/CRM Techno Functional Professional

Job Title: ?

SAP ISU/CRM Techno Functional - 8+ Years - On-Site - Bangalore | Middle East Project

Key Responsibilities:

• Minimum of 8 years of experience in SAP ISU and CRM development, with a

  strong focus on both technical and functional aspects

  , with at

  least one full implementation project in SAP ISU

  .
• Good programming experience in

  SAP CRM ABAP,

  Web UI, BOL/Genil

• Good to have a

  S4HANA CM, SAP CRM ISU

  (Added Advantage)
• Good

  domain knowledge in utility companies, including electric, gas, water, and waste management providers

  .
• Proficiency in Object-oriented code (OO) with a focus on breaking code into small methods and minimizing code within programs.
• Ability to independently pick up tasks, work on them, thoroughly test, and deliver results.
• Familiarity with adding comprehensive documentation within code, both before logic blocks and after most lines.
• Knowledge and experience in the following development components:

1. General ABAP and OO code.
2. ISU and CRM development.
3. FI (Financials).

• Additional knowledge and experience in the following development components is advantageous:

1. BAdIs (Business AddIns).
2. BDocs (Business Documents).
3. Workflow.
4. ALV/SALV (ABAP List Viewer).
5. SPAU/SPDD (Support Package Adjustment/Display).
6. SRM (Supplier Relationship Management).
7. IDocs (Intermediate Documents).
8. FIORI.

• Strong problem-solving skills in SAP ISU/CCS CRM functional and configuration aspects.
• Five or more years of experience in the SAP Module CRM with a deep understanding of its integration with SAP ERP.
• Experience in implementation projects, including requirements gathering, SAP CRM configurations, testing, and startup support.
• Proficiency in functional analysis and testing, particularly in SAP Portal and SAP CRM.
• Excellent communication skills, with experience in providing training, assistance to users (internal/external), and presales support.
• In-depth knowledge of SAP CRM Service Module, CRM Sales & Marketing, and interfaces with ECC.
• Understanding of cross-domain functionalities, dependencies, and cause-effect fundamentals.
• Familiarity with sales contracts, quotations, sales order document types, item categories, and item category determination.
• Transaction settings for various service order processes, including service quotations, service plans, service confirmation, service contracts, and service complaints and returns.

Position Overview:

We are seeking a highly skilled and experienced Techno-Functional SAP ISU/CRM Developer with a minimum of 8 years of relevant experience, including at least one full implementation project in SAP ISU. The ideal candidate will have a strong background in both technical development and functional configuration of SAP ISU and CRM modules. This role will involve working closely with cross-functional teams to analyse business requirements, design technical solutions, and implement and support SAP ISU/CRM systems.

Soft skill requirements/ Culture fit:

• Effective Communication Skills:

  The Candidate is expected to consistently attend meetings, proactively initiate discussions, and facilitate communication among stakeholders including onsite managers, Bosch managers, and other relevant parties. Additionally, they should effectively handle project-related escalations, provide real-time solutions, and offer support to customers, thereby building trust and confidence. Furthermore, they are encouraged to drive team collaboration and support the development of team members.

• Adaptability and Flexibility:

  Candidates must demonstrate adaptability and flexibility in their approach to work and problem-solving. The Middle East business environment may present unique challenges and dynamics, requiring individuals to be agile and open-minded in their decision-making and problem-solving processes. Candidates who can navigate ambiguity, embrace change, and adjust their strategies according to cultural nuances will be better equipped for success in Middle Eastern projects.