SAP Commerce Senior Business Analyst

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The SAP Commerce Product Owner/Business Analyst will be responsible for consulting, designing, and configuring SAP Commerce solution within the customers environment.

He / She will be responsible for gathering requirements, configuring, and testing of SAP Commerce features and functionalities. Act as a bridge between the customer and the development team to deliver the final SAP Commerce solution.

Expected Tasks to be performed -

Lead Requirements Gathering Workshops, Documentation of Requirements, User Stories and Acceptance Criteria

Design end-to-end customer journey for multi-site eCommerce solution

Design Integration with other 3rd Party systems like ERP, Payment Gateway, Tax Calculation System, Logistics solution etc.

Lead configuration of SAP Commerce solutions to meet business requirements.

Oversee customer data management processes, including data cleansing, migration, and enrichment.

Provide training and support to end-users on SAP Commerce functionalities and best practices.

Work closely with cross-functional teams, including IT, Business, and Customer Support, to align implementation strategies with business goals.

Responsible for Sprint Demo, Key user Training, UAT support, Hypercare / Post Go live support.

Ensure excellent communication and collaboration between Internal and external teams.

Mandatory Skills

Minimum 10 Years of Experience as Business Analyst or Product Owner Role for SAP Commerce

Possesses in-depth knowledge of key SAP Commerce modules, including B2B and B2C Accelerators, Product Management, Cart and Checkout, WCMS, Customer Management, Order Processing, Order Management and Fulfillment, Integration Framework, and more

Experience working in Agile/Scrum development environments.

Familiarity with REST APIs, OCC and other integration patterns.

Business English

Preferred Skills

SAP Commerce BA Certification