SAP ARIBA BPO APAC Professional

Purpose of the job:

• The Regional Business Process Owner is the SAP Ariba metier referee for the region in charge
• The RBPO deploy, stabilize survey and support in his region and metier, the SAP Ariba standar processess
• The RBPO animates and develops the Champions/Key User network within his region to secure the business transformation
• Drives the methodology implemented for the S2C adoption for the region & presents the KPI on missed opportunities
• Provide the information to the regional procurement team & collabtores with them on timely basis and educate them on the KPI's
• Provide training & support to achive the S2C adoption KPI
• Implements governance to ensure that the KPI are progressing and involves necessary stakholders to achive the target set

Position in the orgnaization:

The APAC RBPO hierarchially reports the Digital Transformation & Process Efficiency organization and in dotted line to the region GPCC organization

Network & Links

• With central team(BPO,IS Referees) due to the expertise in the metier & IS Tool, solution upgrade, performance follow-up (control tower) & documentation in local language
• With KU/Champions as an actor of the SAP Ariba process on their sites
• With other stream RBPE's(GSI,Supply Chain,Finance)in the team to ensure the consistency of the interlinked processess and tools streamwise
• With the SAP Ariba project team (Business, IS&T, Providers, BPO) for development
• With the SAP Run team ( IS&T, Providers, BPO) for continous improvement and transformation conern

Mission:

Responsibilities & Accountabilities:

Project Deployment:

• The RBPO submit the gap analysis to global BPO before new IS implementations
• The RBPO and BPO validate the solution proposed by program and support its implementation
• During implementations RBPO helps sites for developing training sessions (as defined by program) Coaching, KU/Champions & Roll-outs
• In case of specific site process, the RBPO can propose workarounds aligned with RBPE's from other stream and central corresponding BPO's

System and Process sustainability:

• Animation & Contact:
  • The RBPO's are the entry points for KU/Champions and department heads conerning the processess related to their metier in the related region
  • The RBPO creates, sustain and develop KU/Champions networks
• Process application:
  • Communicates and ensures process model is applied in their respective region according to appropriate tool
  • Ensures site alignment on targeted processess,through extractions,consolidated indicators coming from sites (effectiveness metrics) in order to share build their appropriate action plan
• Support & Training
  • Assessess the KU/Champions competencies for skill matrix and developement management of the KU/Champions(linked with central)
  • Validates the training guides for the region
• Solution Follow-up
  • According to users not covered by the solution or not efficient, RBPO could suggest process upgrades to central BPO coming from expertise
  • Capture the benefits expected from the value add from SAP Ariba

Measurement:

• Regular update of the KPI's and the process maturity matrix
• Followup and closing the action plan
• Appreciation from site management for SAP Ariba usage
• Quick reponse to process issues from the site
• Providing solutions within SAP Ariba for localized processess

Qualification:

Minimum 5 years experienced person, with a sound knowledge Minimum 2 years' experience in deep usage of Procurement solutionsSAP Ariba ALTeS - Synertrade eProcurement (ePASS, eBuy, Perfect buy) Ideally, fundamental understanding of the below mtiers:Procurement Project management MM module in GSI Behavioral RequirementsFocused on continuous improvement, & efficiency. Capacity to train Key-Users / Champion and follow their technical Operational leadership to be the voice of the Processes Mtier Strong communication skills .