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SAP ABAP / CPI Support Specialist

SAP ABAP / CPI Support Specialist

MKS Instruments

1 - 3 years

1 - 4 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Change management SAP Customer service orientation SAP ABAP Debugging Troubleshooting Information technology Technical support ABAP

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a talented SAP ABAP/CPI Support Specialist based in Manesar, Gurgaon who together with the Atotech Business Teams acting in the area of Developments will prepare and execute IT projects/change management with focus on ABAP/Fiori technical aspects. Moreover: Provide first-level and second-level support for SAP ABAP and CPI related issues. Troubleshoot and resolve SAP system problems in a timely manner Handle support calls and tickets, ensuring prompt and effective resolution. Perform root cause analysis for recurring issues and implement preventive measures Assist in maintaining and optimizing SAP ABAP programs and CPI integration flows Collaborate with cross-functional teams to address complex issues and implement solutions Document support processes, solutions, and best practices for knowledge sharing Monitor system performance and suggest improvements Participate in system upgrades and patches as needed What will you bring to the team, along with your curiosity is: Bachelor s degree in computer science, Information Technology, or a related field. 1-3 years of experience in SAP support, with a focus on ABAP development and CPI34. Strong knowledge of SAP ABAP programming and debugging techniques. Familiarity with SAP Cloud Platform Integration (CPI) concepts and tools. Understanding of SAP modules and their integration points. Experience in handling support tickets and resolving user issues Excellent problem-solving and analytical skills Strong communication skills, both written and verbal Ability to work effectively in a fast-paced environment Key Competencies Technical support and troubleshooting ABAP development and debugging Cloud integration concepts Customer service orientation Time management and prioritization Teamwork and collaboration

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