Salesforce Service Cloud Senior Developer

Job Description

Overview SF Service Coud Deveoper Background Defining, anayzing and mapping business processes and the impact on the organization. Leading workshops for process design and improvement. Deveop, configure, impement and test processes in reevant CRM soutions. Drawing up business requirements and user stories. Advice on and impementation of improvement actions. Training end users and providing aftercare. Severa years of experience in buiding, integrating and impementing CRM soutions based on Saesforce technoogy (incuding Saesforce Service and Saes Coud). Experience in the fied of integration between Saesforce and other back office systems. Knowedge of Scrum, Agie, SAFe, DevOps and tooing such as Jira, Confuence Job description Shoud have at east 5 to 8 yrs. of strong experience in Saesforce CRM and Force.com patform and at east 2 years’ experience on Saesforce Lightning. Good experience in Configuration, Customization, Saesforce Lightning component deveopment, ISV App deveopment experience, APEX deveopment. Buid/maintain Case management process using process buiders/Lightning fows. Buid/maintain Lightning fows/triggers to customize the case/work order functionaity. Buid/maintain Work order management process using Lightning fows/automating work types. Fied Service Lightning Admin to setup service resources ,service territories aong with modifying the assignments using existing Lightning fows . Buid/maintain Skis based routing Omni channe for case management. Buid page ayouts ,configure/upgrade Dynamic page ayouts. Buid/maintain Macros on Cases and work order . Administration of Case teams, Pubic groups ,Permission sets, Reports and Dashboard Manage the technica deivery of custom deveopment, integrations, and data migration eements of a Saesforce.com impementation Strong knowedge and experience in OOP concepts Experience in Aura and LWC Components Experience in working with Managed Packages Good experience integrating SFDC to other systems using Rest API / SOAP Webservices, Muesoft, CastIron etc. Good experience in Data Migration using Jitterbit, Demand Toos, Apex data oader, Dataoader.IO, Workbench, Force.com Migration Too. Understanding of Continuous Integration and Continuous Depoyment toos ike Maven, Jenkins etc. Understanding of version contro using BitBucket, GitHub. Experience in Agie appication deveopment methodoogy. Knowedge on CPQ ike Saesforce CPQ, APTTus, Vocity, Orace CPQ (BigMachines) Certifications SF Admin Patform Deveoper 1 Service Coud Consutant Responsibiities SF Service Coud Deveoper Background Defining, anayzing and mapping business processes and the impact on the organization. Leading workshops for process design and improvement. Deveop, configure, impement and test processes in reevant CRM soutions. Drawing up business requirements and user stories. Advice on and impementation of improvement actions. Training end users and providing aftercare. Severa years of experience in buiding, integrating and impementing CRM soutions based on Saesforce technoogy (incuding Saesforce Service and Saes Coud). Experience in the fied of integration between Saesforce and other back office systems. Knowedge of Scrum, Agie, SAFe, DevOps and tooing such as Jira, Confuence Job description Shoud have at east 5 to 8 yrs. of strong experience in Saesforce CRM and Force.com patform and at east 2 years’ experience on Saesforce Lightning. Good experience in Configuration, Customization, Saesforce Lightning component deveopment, ISV App deveopment experience, APEX deveopment. Buid/maintain Case management process using process buiders/Lightning fows. Buid/maintain Lightning fows/triggers to customize the case/work order functionaity. Buid/maintain Work order management process using Lightning fows/automating work types. Fied Service Lightning Admin to setup service resources ,service territories aong with modifying the assignments using existing Lightning fows . Buid/maintain Skis based routing Omni channe for case management. Buid page ayouts ,configure/upgrade Dynamic page ayouts. Buid/maintain Macros on Cases and work order . Administration of Case teams, Pubic groups ,Permission sets, Reports and Dashboard Manage the technica deivery of custom deveopment, integrations, and data migration eements of a Saesforce.com impementation Strong knowedge and experience in OOP concepts Experience in Aura and LWC Components Experience in working with Managed Packages Good experience integrating SFDC to other systems using Rest API / SOAP Webservices, Muesoft, CastIron etc. Good experience in Data Migration using Jitterbit, Demand Toos, Apex data oader, Dataoader.IO, Workbench, Force.com Migration Too. Understanding of Continuous Integration and Continuous Depoyment toos ike Maven, Jenkins etc. Understanding of version contro using BitBucket, GitHub. Experience in Agie appication deveopment methodoogy. Knowedge on CPQ ike Saesforce CPQ, APTTus, Vocity, Orace CPQ (BigMachines) Certifications SF Admin Patform Deveoper 1 Service Coud Consutant SF Service Coud Deveoper Background Defining, anayzing and mapping business processes and the impact on the organization. Leading workshops for process design and improvement. Deveop, configure, impement and test processes in reevant CRM soutions. Drawing up business requirements and user stories. Advice on and impementation of improvement actions. Training end users and providing aftercare. Severa years of experience in buiding, integrating and impementing CRM soutions based on Saesforce technoogy (incuding Saesforce Service and Saes Coud). Experience in the fied of integration between Saesforce and other back office systems. Knowedge of Scrum, Agie, SAFe, DevOps and tooing such as Jira, Confuence Job description Shoud have at east 5 to 8 yrs. of strong experience in Saesforce CRM and Force.com patform and at east 2 years’ experience on Saesforce Lightning. Good experience in Configuration, Customization, Saesforce Lightning component deveopment, ISV App deveopment experience, APEX deveopment. Buid/maintain Case management process using process buiders/Lightning fows. Buid/maintain Lightning fows/triggers to customize the case/work order functionaity. Buid/maintain Work order management process using Lightning fows/automating work types. Fied Service Lightning Admin to setup service resources ,service territories aong with modifying the assignments using existing Lightning fows . Buid/maintain Skis based routing Omni channe for case management. Buid page ayouts ,configure/upgrade Dynamic page ayouts. Buid/maintain Macros on Cases and work order . Administration of Case teams, Pubic groups ,Permission sets, Reports and Dashboard Manage the technica deivery of custom deveopment, integrations, and data migration eements of a Saesforce.com impementation Strong knowedge and experience in OOP concepts Experience in Aura and LWC Components Experience in working with Managed Packages Good experience integrating SFDC to other systems using Rest API / SOAP Webservices, Muesoft, CastIron etc. Good experience in Data Migration using Jitterbit, Demand Toos, Apex data oader, Dataoader.IO, Workbench, Force.com Migration Too. Understanding of Continuous Integration and Continuous Depoyment toos ike Maven, Jenkins etc. Understanding of version contro using BitBucket, GitHub. Experience in Agie appication deveopment methodoogy. Knowedge on CPQ ike Saesforce CPQ, APTTus, Vocity, Orace CPQ (BigMachines) Certifications SF Admin Patform Deveoper 1 Service Coud Consutant