Job
Description
" We are looking for a detail-oriented and proactive Salesforce Quality Automation Engineer to join our Quality Assurance team. This role requires strong functional knowledge of Salesforce s declarative features and business processes. You will be responsible for validating configurations, user stories, workflows, and integrations across Sales Cloud, Marketing Cloud, Revenue Cloud (CPQ), Service Cloud, and custom Salesforce applications. You ll work closely with Business Analysts, Developers, and Product Managers to ensure the timely delivery of high-quality releases. This position will be Remote in India Reports to: Principal Salesforce Architect Manager What You Will Own ( Responsibilities ) Review user stories, acceptance criteria, and business requirements for clarity, completeness, and testability Design and execute detailed manual and (where applicable) automated test cases for Salesforce features and customizations Perform end-to-end validation of Flows, Validation Rules, Lightning Pages, Reports, and Role/Profile access controls Collaborate with teams to validate integrations with external systems using REST/SOAP APIs Create, manage, and maintain comprehensive test plans, cases, and documentation for each release cycle Own defect lifecycle: log, prioritize, track, and verify resolutions in QA, UAT, and Production Conduct smoke, regression, and system testing during deployment windows to ensure defect-free releases Support UAT activities, working with business users and stakeholders to resolve issues Work closely with the Release Manager to ensure stability and readiness of environments for testing and go-live Define test strategies and provide testing estimates during planning cycles Investigate and document the root causes of defects and recommend process improvements Actively participate in Agile ceremonies, providing QA input during sprint planning and refinement Monitor test progress and report QA metrics to internal and external stakeholders Establish and evolve QA best practices within the team Mentor junior QA engineers and contribute to building a high-performing testing function What You Will Need to Accomplish the Job (minimum qualifications- education, experience, certifications, skills) 5-8 years of QA experience, with at least 5+ years focused on Salesforce testing In-depth knowledge of Salesforce (Sales Cloud, Marketing Cloud, Salesforce CPQ, Service Cloud, Experience Cloud, custom apps) Proficiency in testing Salesforce declarative components and user configurations Hands-on experience with bug tracking (Jira) and test management tools (Zephyr, TestRail, or Xray) Strong understanding of Salesforce security model (roles, profiles, permission sets, sharing rules) Experience with functional, regression, end-to-end, UAT, and smoke testing Excellent problem-solving skills and attention to detail Strong documentation and communication abilities Proven ability to work independently and within cross-functional teams Understanding of Agile/Scrum methodology What Will Make Us Love You (preferred qualifications- including personality traits) Salesforce Administrator Certification (ADM 201) is a strong plus Exposure to test automation tools (e.g., Selenium, Provar) is a bonus Experience in testing Salesforce CPQ or Experience Cloud is advantageous Understanding of API tools (Postman, SOAP UI) for integration validation
