Job
Description
Job Description What you will bring As the Salesforce QA Automation staff engineer for this critical function, you will play a key role in driving quality and efficiency in our Salesforce ecosystem Lead and manage a team of technical professionals responsible for Salesforce Automated Testing Develop and implement strategies to improve the quality and efficiency of software development processes Collaborate with cross-functional teams to understand business requirements and translate them into effective testing solutions Design, develop, and maintain automated test scripts using industry standard tools and techniques Oversee the execution of automated tests and analyze results to identify areas for improvement Provide technical guidance and support to team members, ensuring their continuous growth and development Stay updated with the latest industry trends and advancements in Salesforce Automated Testing Identify and proactively address any potential risks or issues in the testing process Continuously identify and implement opportunities for process improvement and optimization Collaborate with other teams to ensure seamless integration and compatibility of automated tests with other systems Serve as a subject matter expert and provide guidance to other teams on Salesforce Automated Testing best practices Adapting to a fast paced work environment with changing priorities. Minimum Qualifications: Candidates must have a minimum of 8 years of overall Salesforce testing experience with automation and manual testing. They should be proficient in Salesforce automated testing using Selenium or similar automation tools and strong hands-on experience in Python, Java, or similar languages. Experience in manual and automated testing techniques and tools is essential, with substantial experience in CPQ, Lightning UI, API Testing and RestAssured Familiarity with using test case management tool is crucial for candidates to effectively document and manage their testing projects Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
