659 Salesforce Crm Jobs - Page 7

Overall management of Salesforce Practice for domestic and international clients Oversee multiple Salesforce projects Required Candidate profile Should be thoroughly conversant with Salesforce Ideally should have techno-functional competence in Salesforce Should have minimum 15 years of experience in Salesforce practice

Job Title: Salesforce Platform Business Analyst/Functional Consultant Senior Manager - S&C GN Management Level: 06 Senior Manager Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Salesforce CRM platform Good to have skills: SAP CRM, Microsoft Dynamics 365 Job Summary :As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and configuring Salesforce solutions to meet business process and application requirements. Your typical day will involve working with the development team, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Spearhead the design and enhancement of customer service experiences on Salesforce, ensuring they align with client objectives. Serve as a trusted advisor to clients, providing expert guidance on Salesforce strategy, architecture, and implementation. Lead the creation of compelling business cases and value propositions for Salesforce solutions, aligning with client goals and driving ROI. Lead pre-sales activities including client presentations, solution demonstrations, and responding to RFPs, to secure new business opportunities. Leverage deep industry knowledge to provide tailored Salesforce solutions that address specific challenges and opportunities within the client's sector. Lead the analysis and design/redesign of Customer Service processes to address bottlenecks and pain points effectively. Serve as the governance point of contact in the project, overseeing and managing stakeholder expectations, addressing and resolving issues and risks, and ensuring project success through effective governance and oversight. Lead initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Mentor and guide the team, ensuring high-quality deliverables and successful project outcomes. Professional & Technical Skills: Proven track record in consulting roles, with strong skills in client management, strategic planning, and solution delivery. Extensive experience in one or more industries, with the ability to translate industry needs into Salesforce solutions. Proven ability to develop strong business cases and value propositions for Salesforce solutions. Strong background in pre-sales, including the ability to craft and present compelling value propositions. Demonstrate expertise in managing stakeholder expectations and actively resolving issues and risks, serving as the governance point of contact to ensure project success. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Additional Information: Minimum 5 years of experience working on Salesforce CRM platform (Nice to have exposure to SAP CRM/ Microsoft Dynamics 365). Exceptional communication, problem-solving, and leadership abilities required. Must have worked on Proposals and contributed to business development work. Certification in one or more of the Salesforce solution areas:Service Cloud, Sales Cloud, Marketing Cloud, Field Service Lightning, CRM Analytics, etc. At least delivered 1-2 CRM transformation programs and MBA is preferred. Whats in it for you An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: Minimum 12+ years of experience is required Educational Qualification: MBA preferred

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Service Cloud Good to have skills : SAP HANAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented and aligned with project goals. Your role will require you to maintain open lines of communication with stakeholders, ensuring that all parties are informed and engaged throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud.- Strong understanding of application design and development processes.- Experience with integration of Salesforce Service Cloud with other systems.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Service Cloud.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

As a Campaign Specialist, you are responsible for handling clients across industries within the quality space. You will be responsible for managing the complete investigation process related to quality and compliance controls. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your primary responsibilities include: Build campaign journeys, filter entry audience Build emails using content builder in SFMC Creation email communication by drag and drop Communicate with market point of contacts Investigate journey bugs Create and update data extensions for send and personalization requests Attach creatives to a journey for final deployment Build cloud pages whenever required to connect the email using CTAs Creation of user input form pages Ability to write to Data Extensions Build required automation in Automation Studio whenever required Build error and exception handlers to prevent unhandled risk Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 3+ years of experience in Marketing Automation Minimum 2+ years of experience using AMP scripting Minimum 2+ years of responsive HTML, CSS & JavaScript coding experience Basic HTML knowledge Understand campaign brief and campaign flow Able to communicate with market representatives to clarify campaign Preferred technical and professional experience Good Communication skills Understand the data model and how the database works (primary + foreign key, relations)

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : React.js Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities and contribute to the overall success of the projects you are involved in, while also managing your team's performance and decisions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Strong understanding of component-based architecture and state management.- Experience with RESTful APIs and integration with backend services.- Familiarity with version control systems, particularly Git.- Ability to write clean, maintainable, and efficient code. Additional Information:- The candidate should have minimum 5 years of experience in React.js.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

As a Campaign Specialist, you are responsible for handling clients across industries within the quality space. You will be responsible for managing the complete investigation process related to quality and compliance controls. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your primary responsibilities include: Build campaign journeys, filter entry audience Build emails using content builder in SFMC Creation email communication by drag and drop Communicate with market point of contacts Investigate journey bugs Create and update data extensions for send and personalization requests Attach creatives to a journey for final deployment Build cloud pages whenever required to connect the email using CTAs Creation of user input form pages Ability to write to Data Extensions Build required automation in Automation Studio whenever required Build error and exception handlers to prevent unhandled risk Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 3+ years of experience in Marketing Automation Minimum 2+ years of experience using AMP scripting Minimum 2+ years of responsive HTML, CSS & JavaScript coding experience Basic HTML knowledge Understand campaign brief and campaign flow Able to communicate with market representatives to clarify campaign Preferred technical and professional experience

Warm Greetings from SP Staffing!! Role :Salesforce LWC Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Hyderabad/Pune/Noida/Chennai Required Skills, SFDC Lightning LWC Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Job Description Salesforce developer with 4 to 6 years of experience in design and development of applications, hands on with Salesforce Configuration, Integration, Apex coding, and Lightning. Requirements: Experience in Health Cloud. Strong experience with Apex Triggers, Classes, SOQL, and Salesforce APIs, including REST/SOAP (XML, JSON). Hands-on expertise in LWC, Aura, Visualforce, Process Builder, Workflow Rules, Approvals, and Salesforce limitations. Proficiency in UI technologies like HTML5, JavaScript, and CSS for Salesforce development. Experience in implementing Sales and/or Service Cloud with Agile methodologies, CI/CD processes, and Jira. Strong knowledge of scalable data modeling, Force.com best practices, and debugging Salesforce applications. Ability to collaborate with Technical/Solution Architects for solutioning, work estimations, and deployment. Excellent communication, documentation, and problem-solving skills, with Salesforce certifications preferred. Preferences: Certifications Salesforce admin,PDI. Sales or Service Cloud Consultant.

Job Overview: We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities: Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. Guide development teams on coding standards, best practices, and maintain code quality. Own and deliver project-level architectural decisions including platform scaling, governance, and security. Provide leadership in troubleshooting and performance tuning of Salesforce systems. Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications: 10+ years of overall experience in Salesforce ecosystem. Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. Proficient in Salesforce Data Modeling, Security, Integration, and Governance. Ability to conduct code reviews, technical assessments, and enforce design patterns. Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). Excellent problem-solving, communication, and leadership skills. Preferred Certifications: Salesforce Certified Technical Architect (CTA) Preferred Salesforce Application Architect / System Architect Salesforce Platform Developer I & II Salesforce Integration Architecture Designer

Digital Marketing Team Manager Insurance Industry 8+Years Bangalore Are you a digital marketing leader who excels at building and managing high-performing teams? This role offers an exciting opportunity to manage Marketing Automation and Web Operations teams for a global marketing center of excellence. You will oversee project execution, coach teams, and collaborate with cross-border stakeholders to deliver world-class digital marketing operations. Location- Bangalore (Hybrid) Your Future Employer A globally recognized organization known for its commitment to excellence in insurance, consulting, and risk management services. With a strong presence across continents, the company promotes a culture built on values, collaboration, and continuous learning—now expanding its digital marketing leadership team in India. Responsibilities – Lead and manage the day-to-day operations of the Digital Marketing team, including scheduling, resourcing, and conflict resolution . Monitor team and individual KPIs, provide coaching, resolve issues, and identify training needs. Drive performance review processes with inputs on growth, skills, and improvement areas. Ensure accuracy and quality of work across Marketing Automation and Web Ops functions. Coordinate with cross-functional teams and stakeholders across geographies. Provide regular updates and reports to leadership. Maintain understanding of digital tools, industry best practices, and brand guidelines. Promote teamwork, innovation, and ownership across the GCoE digital marketing team. Requirements – MBA or equivalent degree in Marketing. 8+ years of experience in Digital Marketing, with a minimum of 4 years in team management. Hands-on expertise in marketing automation, CRM (Salesforce preferred), CMS, web analytics, and social media tools. Strong verbal and written communication skills with a solution-oriented and empathetic leadership style. Familiarity with project management tools like Workfront and Microsoft Office Suite is a plus. What is in it for you – Lead a growing global team at the heart of digital transformation. Work closely with top-tier leadership in a high-impact role. Exposure to global digital marketing strategies, tools, and workflows. Shape the future of digital marketing operations in a collaborative and growth-driven environment. Competitive compensation and flexible work culture. Reach us: If you think this role is aligned with your career, kindly write me an email along with your updated CV at parul.arora@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile Keywords – Digital Marketing Team Manager Jobs, Marketing Automation Jobs India, Web Operations Manager, Salesforce Marketing Cloud Jobs, Digital Marketing GCoE, Leadership Roles in Marketing, Digital Strategy Manager, Workfront Project Management, CRM and CMS Specialist, Digital Ops Jobs India, Crescendo Global Hiring, Senior Marketing Jobs.

Digital Marketing Team lead Insurance Industry 8+Years Bangalore Are you a digital marketing leader who excels at building and managing high-performing teams? This role offers an exciting opportunity to manage Marketing Automation and Web Operations teams for a global marketing center of excellence. You will oversee project execution, coach teams, and collaborate with cross-border stakeholders to deliver world-class digital marketing operations. Location- Bangalore (Hybrid) Your Future Employer A globally recognized organization known for its commitment to excellence in insurance, consulting, and risk management services. With a strong presence across continents, the company promotes a culture built on values, collaboration, and continuous learningnow expanding its digital marketing leadership team in India. Responsibilities Lead and manage the day-to-day operations of the Digital Marketing team, including scheduling, resourcing, and conflict resolution . Monitor team and individual KPIs, provide coaching, resolve issues, and identify training needs. Drive performance review processes with inputs on growth, skills, and improvement areas. Ensure accuracy and quality of work across Marketing Automation and Web Ops functions. Coordinate with cross-functional teams and stakeholders across geographies. Provide regular updates and reports to leadership. Maintain understanding of digital tools, industry best practices, and brand guidelines. Promote teamwork, innovation, and ownership across the GCoE digital marketing team. Requirements MBA or equivalent degree in Marketing. 8+ years of experience in Digital Marketing, with a minimum of 4 years in team management. Hands-on expertise in marketing automation, CRM (Salesforce preferred), CMS, web analytics, and social media tools. Strong verbal and written communication skills with a solution-oriented and empathetic leadership style. Familiarity with project management tools like Workfront and Microsoft Office Suite is a plus What is in it for you Lead a growing global team at the heart of digital transformation. Work closely with top-tier leadership in a high-impact role. Exposure to global digital marketing strategies, tools, and workflows. Shape the future of digital marketing operations in a collaborative and growth-driven environment. Competitive compensation and flexible work culture. Reach us: If you think this role is aligned with your career, kindly write me an email along with your updated CV at parul.arora@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile Keywords Digital Marketing Team Manager Jobs, Marketing Automation Jobs India, Web Operations Manager, Salesforce Marketing Cloud Jobs, Digital Marketing GCoE, Leadership Roles in Marketing, Digital Strategy Manager, Workfront Project Management, CRM and CMS Specialist, Digital Ops Jobs India, Crescendo Global Hiring, Senior Marketing Jobs.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Job Details Country/Region: India Employment Type: Onsite Work Type: Part Time State: Andhra Pradesh City: Addanki Requirements ```html Job Description - Sales Force body { font-family: Arial, sans-serif; line-height: 1.6; } .job-description { margin: 20px; } h1 { color: #333; } ul { list-style-type: disc; margin-left: 20px; } Job Title: Sales Force Number of Years of Experience: 16 years We are seeking an experienced Sales Force professional with a robust background in sales and customer relationship management. The ideal candidate will have a proven track record of 16 years in the field and will possess a diverse set of skills that are essential for driving sales growth and managing client relationships effectively. The role demands a dynamic individual who is goal-oriented, highly motivated, and has a deep understanding of sales strategies and market dynamics. Required Skills and Experience: Customer Relationship Management (CRM): 10+ years of experience in managing customer relationships, understanding customer needs, and ensuring customer satisfaction. Sales Strategy Development: 8+ years of experience in developing and implementing effective sales strategies to achieve organizational goals. Team Leadership and Management: 7+ years of experience in leading and managing sales teams to drive performance and achieve targets. Market Analysis and Research: 6+ years of experience in conducting market analysis and research to identify trends, opportunities, and competitive threats. Negotiation and Closing: 10+ years of experience in negotiating deals and closing sales with clients to maximize revenue. Salesforce CRM Software: 5+ years of experience in using Salesforce CRM software for managing sales activities, tracking customer interactions, and generating reports. Communication Skills: Excellent verbal and written communication skills with the ability to present complex information clearly and persuasively. Analytical Skills: Strong analytical skills with the ability to interpret sales data, identify trends, and make data-driven decisions. Problem-Solving Skills: Proficient in identifying problems, developing solutions, and implementing effective action plans. Time Management: Exceptional time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Adaptability: Ability to adapt to changing market conditions and business environments quickly and effectively. Networking: Extensive experience in building and maintaining professional networks to generate leads and foster business relationships. Responsibilities: The Sales Force professional will be responsible for: Developing and executing sales strategies to achieve organizational revenue targets. Managing and nurturing relationships with key clients to ensure customer satisfaction and loyalty. Leading and motivating the sales team to achieve individual and team sales goals. Conducting market research to identify new business opportunities and stay ahead of industry trends. Negotiating contracts and closing deals with clients to maximize revenue. Utilizing Salesforce CRM software to manage sales activities, track customer interactions, and generate reports. Preparing and delivering presentations to potential clients and stakeholders. Analyzing sales data to identify trends, opportunities, and areas for improvement. Collaborating with other departments to ensure a seamless customer experience. Staying updated with the latest industry developments and best practices. Qualifications: Bachelors degree in Business Administration, Marketing, or a related field. 16 years of experience in sales and customer relationship management. Proven track record of achieving sales targets and driving revenue growth. Proficiency in using Salesforce CRM software. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. If you meet the above qualifications and are passionate about driving sales and managing customer relationships, we encourage you to apply for this exciting opportunity. ```

We are on the lookout for a dynamic and results-oriented Sales Development Representative (SDR) to drive our growth in the e-commerce, software, and product development sectors across the UK, US, and Canadian markets. The successful candidate will be adept at cultivating relationships with B2B prospects, uncovering new business opportunities, and generating qualified leads for our sales team. A strong background in IT services sales, coupled with an ability to foster lasting client relationships and a passion for business growth, is essential. Key Responsibilities: Strategic Lead Generation: Research and identify high-value B2B prospects within the focused sector, focusing on potential clients aligned with our target markets. Develop and execute innovative sales strategies to attract potential customers Prospect Engagement: Initiate conversations with prospects to understand their business needs and challenges. Build and nurture leads to a meeting Pipeline Management: Move qualified leads through the sales funnel by collaborating with the marketing and sales teams. Arrange meetings, calls, or product demos to introduce Net Solutions offerings effectively Insight-Driven Selling: Work closely with sales teams to develop detailed account intelligence, relationship maps, and tailor-made solutions using customer insights and analytics tools Follow-up and Relationship Building: Conduct regular follow-ups via calls and emails to maintain communication with potential and existing clients. Identify cross-sell and up-sell opportunities to maximize customer lifetime value Collaboration: Partner with sales executives to ensure alignment with company goals and revenue targets. Track and report on key performance metrics using CRM tools Qualifications: Bachelor's degree in Business, Marketing, IT, or a related field. 5+ years of experience in sales, business development, or account management, preferably within the IT services sector. Exceptional verbal and written communication skills to create personalized and persuasive outreach Proactive, self-motivated, and results-driven with a strong work ethic. Experience using CRM tools (e.g., HubSpot, Salesforce) to manage sales activities is a plus. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills.

Role & responsibilities Agile Facilitation: Lead Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) and ensure Agile standard processes are followed. Team Enablement: Coach and guide Salesforce development teams on Agile principles, ensuring continuous improvement and high efficiency. Impediment Resolution: Identify and remove blockers that hinder the progress of the team, facilitating smooth delivery. Collaboration & Customer Management: Work closely with Product Owners, Business Analysts, Salesforce Architects, and Developers to align business goals and technical solutions. Sprint Planning & Delivery: Support backlog refinement, sprint planning, and ensure timely delivery of Salesforce user stories and enhancements. Metrics & Reporting: Track Agile metrics (velocity, burndown, cycle time) to assess team performance and drive improvements. Continuous Improvement: Promote a culture of feedback, learning, and innovation within the teams. Compliance & Standard Approaches: Ensure teams adhere to Salesforce development methodologies, governance, and CI/CD processes. Preferred candidate profile Master's or bachelor's degree level or above in IT / Project management or equivalent experience preferred. Should have 5+ years of experience as a Scrum Master in an Agile software development environment. Solid experience in Salesforce implementation projects (Sales Cloud, Service Cloud, CPQ, Marketing Cloud, etc.). Should have a deep understanding of Salesforce Development Projects In-depth knowledge of Agile methodologies, Scrum, and SAFe frameworks. Proficiency in Jira, Confluence, and Agile tracking tools for managing sprints and reporting. Good communication, facilitation, and servant-leadership skills to drive team success. Experience working with Salesforce development teams (Admins, Developers, Architects, and QA). Ability to coach Agile teams and influence leadership on Agile transformation. Preferred Certifications: Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or PMI-ACP. Salesforce Certifications (Administrator, Advanced Administrator, or Developer) are a plus. Training/certification in ITIL, Agile, Project Management preferred Should be comfortable for UK working hours.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. This position, under the general direction of their manager, serves as the identified PowerSchool success manager who provides dynamic account management for our award-winning K- 12 software systems. PowerSchool is looking for an individual to coordinate all assigned contract renewals, which include working directly with customers and internal team players to ensure timely and accurate execution. This position is designed to positively impact retention and renewal rates through proactive account management. This position is PowerSchool s most valuable asset, to advocate for our customers. This position relies heavily on personal accountability for results, a willingness to go the extra mile for PowerSchool customers and a collaborative approach that brings the best to each and every customer. As a Customer Success Manager within PowerSchool, the successful candidate will be a dynamic and organized self-starter who can work independently while also being part of a team. Responsibilities Description The Customer Success team focuses on ensuring customers achieve their desired outcomes with our products through satisfaction, retention, and growth. Your day-to-day job will consist of: Owns the overall relationship with the customer Project Manages a portfolio of accounts in order to achieve long-term success and ensure retention and renewal rates of portfolio Accelerate the contract renewal process and ensure customer satisfaction Lead discussions around forecasting and customer health with internal stakeholders Accurately maintain a forecast of renewals and a dashboard of customer status Answers, evaluates and prioritizes incoming telephone & email requests for assistance from accounts in all customer segments who may be experiencing problems with hardware, software, networking and other computer-related technologies Resolve conflicts and provide solutions to customers in a timely manner Builds relationships with customers to become a trusted advisor, oversee adoption of PowerSchool products and services, and promote best practices to continually drive incremental value and return on their investment Periodically evaluate big picture themes and patterns. Assist in driving resolution cross-functionally to prevent larger issues from occurring Collaborates with sales teams to ensure growth attainment and increased footprint All other duties as assigned Qualifications Bachelor s degree or equivalent work experienced 3 years prior experience in renewals, account management, customer success, or sales in a software company, preferably Software as a Service (SaaS) 1-2 years prior experience in direct client support role Strong negotiation and interpersonal skills Must thrive in a fast-paced, ever-changing environment Articulate communication skills with the ability to drive a phone conversation Ability to effectively prioritize and escalate customer issues as required Proficient in Microsoft Office suite Prior Salesforce, CRM, and Gainsight experience preferred Strong attention to detail and time management Strong oral and written communication skills EEO Commitment EEO Commitment

Overview The Martech Functional Lead will engage with the business, lead functional scope gathering/analysis for campaigns, transition scope to the development team and validate deliverables within Salesforce to confirm alignment with requirements. Responsibilities Gather requirements for full life cycle of 1P data collection, email/messaging, segmentation and social activation. Steer/Attend important functional meetings with Business and project teams. Analyze requirements and clarify any questions with the business Document requirements in a format understandable by the development team. Keep track of all the campaigns progress and follow up on open items with Agency/Business Discuss and understand SFMC input mechanisms with the business campaign marketing agency - SFTP/API Align file formats to be imported from a source system into campaign platforms. Ensure the dev team follows encryption mechanisms to securely load in the tech platform from an external agency. Define test scenarios and perform quality assurance Help document, and maintain processes, report on common sources of issues or questions, and make recommendations to the Project team. Communicate key insights and findings to the Project team. Qualifications Bachelors degree in IT, Computer Science or equivalent with 12+ years of IT experience, 5+ years as a business analyst. Thorough knowledge of the Business analysis process At least one+ year of experience with SFMC, and understanding of core email marketing and automation concepts. Well-versed with Agile methodologies and processes. Attention to detail and experience in gathering requirements. Ability and desire to work with a high degree of independence and ownership in a geographically distributed team consisting of other developers. Excellent written and verbal communication skills

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage. User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities. Integration and Maintenance System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends: Stay informed about CRM best practices, industry trends, and system updates. System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Bachelors degree Experience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage) Foundational Skills CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance. User Management: Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration: Familiarity with integrating CRM systems with other business tools and applications. CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Compensation: Competitive salary based on experience and qualifications. Work Location: Hyderabad Work Arrangement: Office Work Schedule: 6 Days a week Let's Build Something Amazing Together! If you're passionate about CRM systems and excited by the challenges of a dynamic work environment, we want to hear from you.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You’ll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and drive home big wins for the world’s cloud security leader and our customers worldwide. We're looking for a Sr. Analyst, Marketing Strategy & Analytics to join our team based in Bangalore. Reporting to the Senior Manager of Marketing Analytics, you will be responsible for: Analyzing data from various sources to produce actionable marketing insights Evaluating marketing campaigns by measuring metrics like lead conversion rates, pipeline generation, ROI, and RoAS Optimizing or creating Tableau dashboards to track marketing campaign performance and inform strategies Developing regular metric reports on campaign performance with improvement hypotheses Integrating account-level insights from multiple sources including marketing automation tools, CRM systems (SFDC), and Snowflake What We're Looking for (Minimum Qualifications) Bachelor’s degree with 3-5 years in analytics, data analysis, or consulting Proficiency in aggregating, organizing, and analyzing large datasets using SQL and Snowflake Understanding of marketing technology platforms like Google Analytics, Salesforce CRM, Marketo, and Segment Experience with visualization tools like Salesforce and Tableau, focusing on design and user experience What Will Make You Stand Out (Preferred Qualifications) Hands-on experience with SFDC, Marketo, Snowflake, Python, and R 1-2 years in data science for experimental designs and hypothesis testing Experience with data pipeline tools for automating data extraction from various platforms and APIs #LI-Hybrid #LI-AM7 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage. User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities. Integration and Maintenance System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends: Stay informed about CRM best practices, industry trends, and system updates. System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Bachelors degree Experience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage) Foundational Skills CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance. User Management: Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration: Familiarity with integrating CRM systems with other business tools and applications. CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Compensation: Competitive salary based on experience and qualifications. Work Location: Hyderabad Work Arrangement: Office Work Schedule: 6 Days a week Let's Build Something Amazing Together! If you're passionate about CRM systems and excited by the challenges of a dynamic work environment, we want to hear from you.

Role Overview We are seeking a dynamic CRM Associate Product Manager (APM) to drive the planning and implementation of our CRM strategies. This role involves managing integrations, monitoring performance, optimizing data capture, and identifying opportunities for process improvement. The CRM APM will collaborate closely with the CRM Administrator and cross-functional teams to ensure the CRM system aligns with business objectives and enhances user experience. Key Responsibilities The CRM Associate Product Manager (APM) at NxtWave plays a vital role in optimizing our CRM processes and ensuring that the system delivers value to the organization. Here is an expanded view of the key responsibilities this role entails: Strategic Planning & Implementation Implementation Planning: Develop and execute plans for CRM implementations, ensuring alignment with business goals and customer needs. Performance Monitoring: Monitor CRM system performance, identifying trends and areas for improvement to drive user adoption and satisfaction. Integration Management: Collaborate with relevant teams to manage CRM integrations with other business tools and applications, ensuring seamless data flow and operational efficiency. Process Improvement: Identify and prioritize opportunities for process improvement, leveraging CRM capabilities to enhance business operations. Data Management & Optimization Data Capture Optimization: Analyze and optimize data capture processes to ensure accurate and comprehensive customer information. Task Prioritization: Prioritize tasks based on business needs and impact, ensuring efficient use of resources and alignment with strategic goals. Process Documentation: Create and maintain detailed documentation of CRM processes, workflows, and system configurations. Collaboration & Communication Cross-Functional Collaboration: Work closely with CRM Administrators, sales, marketing, and customer service teams to understand their needs and ensure CRM solutions meet their requirements. Stakeholder Engagement: Engage with key stakeholders to gather feedback, align on priorities, and communicate CRM strategies and progress. User Training & Support: Support training efforts to improve user adoption and proficiency, ensuring teams can effectively leverage CRM capabilities. Continuous Improvement & Innovation Industry Trends & Best Practices: Stay informed about CRM best practices, industry trends, and emerging technologies to drive innovation and continuous improvement. User Experience Enhancement: Identify opportunities to enhance the user experience, incorporating feedback and industry insights into CRM strategies. Qualities We Value Analytical Thinker: Demonstrate strong analytical skills, with the ability to interpret data and make data-driven decisions. Problem Solver: Exhibit excellent problem-solving skills, with a proactive approach to identifying and addressing challenges. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Preferably Bachelors degree in Business Administration, Information Technology, or a related field. Experience: Preferably proven experience as a CRM Associate Product Manager or in a similar role. Technical Proficiency: Strong understanding of CRM systems and data management principles. Interpersonal Skills: Excellent communication and interpersonal skills. Skills Foundational Skills CRM Strategy: Experience in developing and executing CRM strategies that align with business objectives. Data Analysis: Proficiency in data analysis and interpretation, with the ability to make data-driven decisions. Project Management: Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Technical Skills CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Integration Management: Familiarity with managing CRM integrations with other business tools and applications. Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Work Arrangement: Office Work Schedule: 6 days a week.

KEY ROLES AND RESPONSIBILITIES Supporting US bank’s team in credit risk assessment of (i) Commercial Real Estate (CRE) loans and (ii) Commercial and Industrial (C&I) loans. The key activities include research and analysis of the CRE/ C&I entity to assess their credit strength. Candidates with extensive experience in CRE and limited experience in C&I may also apply. For CRE: Source information such as updated operating statements, rent rolls, valuation reports, spread financials in financial spreading tool such as Sageworks, conduct CRE cash flow analysis, credit analysis of the loans and preparing detailed annual and quarterly credit memos, to evaluate borrower's loan repayment ability, covenant monitoring, rent-roll analysis and property valuation. Good understanding of tools like CBRE, CoStar, RCA, REIS, Moody’s CMM and Knowledge of Intex, Bloomberg will be preferred. For C&I: In addition to the skill-set expectations mentioned in the above points, spread financials (Audit, Business Tax Returns, Personal Tax returns, etc.) in financial spreading tool such as Sageworks and CreditLens, analysis and calculation of qualifying income from various tax documents such as 1040s, Schedule E, 1065, 1120, 1120S, K1, transcripts, etc. A good understanding of nCino, Salesforce, RMA reports and Knowledge of Intex, Bloomberg will be preferred. Should be able to defend his/ her views on the covered entity when challenged by senior stakeholders and clients, interact effectively with clients. Support project managers on ad hoc projects. MINIMUM & PREFERRED EDUCATION Minimum: Bachelor’s degree in commerce or finance or equivalent experience in Commercial and Industrial loans underwriting. However, MBA or equivalent will be preferred. MINIMUM & PREFERRED EXPERIENCE 3 to 4 years of work experience

Job Title - GN - SONG - Service - Microsoft CRM - Analyst Management Level: 11/Analyst Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Microsoft Dynamics 365 Customer Relationship Management (CRM) Good to have skills: Contact Centre Platform Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Microsoft Business Analyst/Functional Consultant MS D365 Customer Service & Marketing, Service module Roles & Responsibilities: As part of these, you will drive, lead the workstream or the consulting team in the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing & Sales modules) Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Analyze and redesign business processes to maximize efficiency and effectiveness. Recommend and implement improvements in collaboration with client teams. Deploy understanding of detailed MS Dynamics CRM configuration: Use customization and MS Dynamics 365 CRM architecture & landscape Use prior experience with MS Dynamics 365 CRM configuration :Apply thorough knowledge & hands-on experience of MS Dynamics Customer Service, Marketing and Sales modules as well as Power Platform expertise. Work with the client and implementation team :to conduct design sessions, requirement gathering sessions, drive backlog grooming sessions, create user stories and acceptance criteria, give regular working demos to all stakeholders during sprint reviews, functional testing, solution design and implementation activities. Be a member and/or lead the project delivery workstream across phases. Extensive Microsoft D365 Customer Service, Marketing & Sales Implementation experience and developing enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant. Provide best practices direction and implement approach based on MS Dynamics 365 CRM standards. Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Develop knowledge of prevailing trends , financials, and operating drivers across multiple industry segments. Participate in pre-sales activities including response to RFPs, creating Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating Point of View, creating reusable assets on industry wise Sales Life cycle, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Participate in growing the MS Dynamics practice Professional & Technical Skills: Leverage expertise in designing key tools: Apply the 5-6 years of expertise in MS Dynamics CRM 365 Customer Service, Marketing and Sales, Case Management, Telephony Integration, Omni-Channel Routing, Service Analytics, Sales and Service Process, D365 Marketing features and Automation. Enable MS Dynamics 365 CRM solution: Apply this to facilitate solution build on MS Dynamics CRM ecosystem (Customer Service, Marketing, Sales, etc.). Apply key business Analysis skills: Focus on process analysis and designing/redesigning Customer Service and Marketing processes with the purpose of resolving process bottlenecks and pain areas. Hands-on with MS Dynamics 365 Customer Service, Marketing, Sales Power Platform knowledge Good to Have. Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, marketing and campaigning processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Project management experience, including the ability to manage multiple projects simultaneously. Familiarity with project management methodologies (e.g., Agile, Waterfall). Ability to articulate the business value of recommendations/plans/strategies. Excellent analytical and problem-solving skills. Strong understanding of business processes, workflows, and systems. Thorough understanding of MS Dynamics CRM Framework and integration with internal and external components. Technical implementation experience not mandatory but good to have. Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and MS Dynamics 365 CRM Framework and integration Deep dive with MS Dynamics 365 CRM certification: Certification in one or more these focused solution areas- Service/Marketing/Sales Functional Consultant. Additional Information: Minimum 3 years of experience working on a CRM platform (Preferably Microsoft Dynamics 365 / Nice to have exposure to Salesforce CRM) / Digital transformation / Experience design / Business analysis including understanding of Customer Service, Marketing or Sales as a function. Good to have MS CRM Technical experience also. Worked on IVR, Contact Centre Platform ando Good to have Salesforce CRM experience. Must have Certification MS Dynamics 365 CRM Customer Service, and knowledge of power BI Must have worked on Proposals and contributed to business development work and must have experience in Sales Pitches and presales activities. Good to have managed small teams and support the growth of new offering and capability. Must have worked as Product Owner in implementation projects for MS Dynamics 365 Customer Service, Marketing & Sales transformational project. Must have worked in implementation of Case management, Routing, Entitlements, SLA, Knowledge Management (Full Customer Service Life Cycle), Marketing Campaigns, designing Customer Journeys, social media channel marketing, Lead to Quote, etc. in MS Dynamics 365 Customer Service, Marketing and Sales platforms Must have experience in defining user stories, refining them in Jira/Dev Ops to make them ready for development team. Strong oral and written communication skills, including presentation skills Has an inquisitive nature with a strong desire to learn At least delivered 3-4 CRM transformation program both in onsite and offsite client facing roles, and MBA is preferred Good to have experience in North America/Canadian projects Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit | . Qualification Experience: Minimum 3-6+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

Role & responsibilities Lead and mentor a small team of Salesforce analysts and integration specialists, offering technical guidance and support. Design, build, and manage data capture forms using tools like Form Assemblysembly and Gecko, ensuring seamless Salesforce integration. Set up and maintain automated workflows using Zapier and other low-code/no-code platforms. Perform ad-hoc data imports into Salesforce, ensuring high data accuracy and consistency. Collaborate with stakeholders to gather, translate, and deliver scalable form and integration solutions. Review and validate integration logic, troubleshoot issues, and implement timely fixes. Conduct peer reviews and host knowledge-sharing sessions to upskill the team and uphold quality standards. Promote professional growth by encouraging continuous learning and development within the team. Optimize processes and contribute to broader Salesforce platform strategies to enhance data quality and operational efficiency. Preferred candidate profile Minimum 45 years of hands-on experience in Salesforce integrations and form building. Proven experience leading or mentoring team members, preferably in data or CRM functions. Proficiency in using form-building tools like FormAssembly, Gecko, or similar, integrated with Salesforce. Strong working knowledge of Zapier for workflow automation and data flow. Experience with Salesforce Data Loader for manual data imports and cleanups. Solid understanding of Salesforce objects, data structures, and field mapping. Advanced Excel skills (e.g., VLOOKUPs, formulas) for data manipulation and preparation. Excellent problem-solving skills, attention to detail, and a proactive, ownership-driven mindset. Nice to Have: Familiarity with ETL tools, data integration platforms, or middleware solutions. Exposure to Agile project environments and tools like Jira and Confluence. Experience working in or supporting multi-org Salesforce environments. Ready to make an impact? Apply now and lets grow together!

Warm Greetings from SP Staffing!! Role :Salesforce LWC Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Hyderabad/Pune/Noida/Chennai Required Skills, SFDC Lightning LWC Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Meet the Team This is a role within Cisco's DCN Controller group, the ACI controller software development team is focused on enhancing the Cisco Application Policy Infrastructure Controller (APIC), which is a key component of the Cisco Application Centric Infrastructure (ACI). Their work involves automating multicloud data center network provisioning, policy enforcement, and health monitoring. The team ensures that the APIC optimizes performance and agility, allowing for seamless application deployment across multiple data centers sites. Additionally, they work on integrating third-party services and managing a scalable multitenant ACI fabric, which includes application-centric network policies and data-model-based provisioning . Your Impact Drive design discussions across ACI teams to hash out solutions that solve customers problems in providing faster and reliable access to business applications deployed in their data centers. Implement highly optimized and robust data center networking features using Ciscos propriety DME (Data Management Engine) framework to keep ACI offering competitive. Debug complex data center deployment/config issues on critical customer setups and come up with a viable solution in timely manner. Automate Unit Testing using Ciscos properietory PyACI test freamwork, colloborate with QA in verifying and delivering bugs free end to end soultions to the customers. Train Cisco ACI Technical Asssitance Center (TAC) staff on new features enabling them analyze, debug and troubleshoot customers isssues promptly. Minimum Qualifications Bachelors plus 10+ years of experience, OR Masters plus 8 years of experience as a software engineer working on internetworking technologies and applications. Significant hands-on expertise in software development. employing object-oriented methodologies and leveraging C++ to their fullest extent. A profound mastery of harnessing C++ features to create exceptionally robust and reusable libraries. Preferred Qualifications Proven track record of extensive involvement in the creation of software frameworks and infrastructure components. Strong foundational knowledge in Data Networking complemented by exposure to various Data Center technologies. You are a standout teammate, with a can-do attitude, one that takes initiative. You are able to work independently as well as in a team. You have good interpersonal skills and can work multi-functionally.