Salesforce Consultant

As a Salesforce Consultant with approximately 2 years of hands-on experience, your primary focus will be on understanding clients" business processes and challenges to translate them into effective Salesforce solutions. You should have a strong grasp of various Salesforce clouds and features, with the ability to configure solutions using standard declarative features and knowing when custom development is necessary. Key Responsibilities: - Requirements Gathering & Analysis: Conduct workshops with clients to gather, analyze, and document business requirements and pain points. - Solution Design & Configuration: Design and implement Salesforce solutions using standard declarative features like custom objects, fields, page layouts, workflows, and approval processes. - Discovery & Pre-Sales: Assist in pre-sales activities by demonstrating Salesforce capabilities to prospective clients. - User Management & Security: Configure user profiles, permission sets, roles, and sharing settings to ensure data security and appropriate access. - Reporting & Dashboards: Create and customize reports and dashboards for actionable insights. - Data Management: Assist with data migration strategies, data quality initiatives, and mass data updates. - User Acceptance Testing (UAT) Support: Facilitate UAT sessions, gather feedback, and ensure client expectations are met. - Training & Documentation: Develop training materials and sessions for end-users and administrators. Create comprehensive documentation for solutions. - Problem Solving & Support: Provide ongoing support, troubleshoot issues, and deliver timely resolutions. - Collaboration: Work closely with project managers, technical architects, developers, and other consultants for integrated solutions. - Platform Awareness: Stay updated with Salesforce releases, features, and best practices to recommend continuous improvements. Required Qualifications: - Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field. - 2+ years of hands-on experience as a Salesforce Administrator, Junior Consultant, or similar role. - Strong understanding of Salesforce standard and custom objects, declarative capabilities, and the data model. - Proficiency in configuring Salesforce features such as custom objects, fields, page layouts, validation rules, workflow rules, Process Builder, and Flow. - Experience with Salesforce Sales Cloud and/or Service Cloud. - Excellent analytical, problem-solving, and communication skills. - Ability to translate complex business requirements into technical solutions. - Proven ability to work effectively in a team-oriented, client-facing environment. Preferred Qualifications: - Salesforce Administrator Certification (ADM 201). - Salesforce Sales Cloud Consultant Certification or Service Cloud Consultant Certification. - Familiarity with Agile project methodologies. - Basic understanding of Apex and Visualforce is a plus. - Experience with Marketing Cloud is considered beneficial.,