Salesforce Consultant

Roles and Responsibility

• The Salesforce Consultant will be responsible for:
• Enhancing Salesforce solutions by supporting and sometimesleading the development and optimization of Sales Cloud and Service Cloud.
• Implementing best-in-class configuration, customization, anddevelopment standards.
• Acting as a subject matter expert (SME) for Salesforcetechnical solutions, including APEX, Lightning Web Components, middleware, anddata warehouse integrations.
• Acting as an SME for Salesforce solution integrations andowning the design and flow of integration data between platforms.
• Supporting solution design to deliver scalable,high -performance Salesforce solutions tailored to business needs.
• Mentoring and developing junior Salesforce team members tofoster technical growth.
• Engaging and communicating effectively with Director andExecutive -level stakeholders, both on business and technical sides.

ESSENTIAL SKILLS

Functional Requirements:

• Experience in systems audits, requirements gathering, andprocess mapping.
• Ability to create functional and technical designdocumentation .
• Experience in creating data architecture and entityrelationship diagrams.
• Ability to create end-user acceptance testing (UAT) scriptsand support UAT processes.
• Creation of end-user support and training materials.
• Technical Requirements:
• Understanding of Sales and Customer Service processes.
• Experience customizing, configuring, and developingSalesforce solutions.
• Strong hands-on experience with Apex, Lightning WebComponents (LWC), and Flow.
• Expertise in building apps and automation within Sales Cloudand Service Cloud using custom objects, process automation, and the Lightningexperience .
• Experience integrating Salesforce with data warehouses andother systems.
• Familiarity with middleware platforms such asHeroku,Mulesoft , Boomi, or Informatica.
• Knowledge of REST/SOAP APIs, OAuth, and authenticationprotocols for secure integrations (desirable).
• Understanding of JavaScript, HTML, and CSS for customizingLightning Web Components (desirable).
• Understanding of SQL (desirable).
• Salesforce certifications are required.

Desired candidate

• Comfortable delivering technical demonstrations to stakeholders.
• Experience working on accounts with sizeable budgets and multiple markets.
• Strong relationship-building skills with both internal teams and clients.
• Ability to work at pace with strong attention to detail.
• Willingness to travel when required.

Desirable Skills:

• Passion for sports.
• Self-starting attitude and interest in working in an entrepreneurial organization where each day is different.