Salesforce Business Analyst

Dear Candidate ,

softpathc3@gmail.com

Company : One of the leading Bank in India.

Job Role : Sales Force Business Analyst

Dept : Technology and Solutions

Business Unit : Retail Assets

Job Location : Gurgaon

CTC : Upto 25lpa

Roles & Responsibilities :

• Coordinate with business stakeholders to identify business requirements.
• Ensure that business requirements are mapped to the functional specifications and

prepare functional specification document with traceability to BRD.

• Manage various salesforce projects, including gathering information, planning, and

executing projects.

• Maintain a functional grasp of the business requirements and project solutions.
• Plan and monitor scope by ensuring that needs are within the SOW's scope and

communicating any variances for inclusion in the change control process.

• Create a requirements management strategy for the project, which describes, the process

for elicitation, documentation standards, and formats.

Essential -

• Salesforce Admin certification

• Salesforce Sales Cloud Consultant
• Salesforce Business Analyst

Skill and behavioural competencies

• Excellent interpersonal and organizational abilities, as well as the ability to

communicate successfully with both technical and non-technical customers.

• Excellent knowledge of Sales Cloud, Service Cloud, Experience Cloud
• An analycal problem solver who knows and employs all declarave

automaon and Salesforce ecosystem features.

• Elicing requirements
• Excellent documentaon skills
• Knowledge of Salesforce plaorm and experience in working in a similar role

for Salesforce projects is desired.

• Ability to mul-task, meet deadlines and stay calm under pressure.
• Interest in studying and learning new things.
• Project amangement and tracking

Thanks

Ruchira Katiyar

Asst Manager - HR

softpathc3@gmail.com

Whats app - 8178737783