191 Experience Cloud Jobs

As a Supervisor Consultant, your role will involve successfully implementing Salesforce features and functionality. You are expected to be an expert in multiple Salesforce Clouds such as Sales, CPQ, Revenue, Service, Tableau, and Experience Clouds. Your responsibilities will include: - Executing concurrent consulting engagements with both business and technical client resources with minimal direction - Leading business requirements gathering sessions and conducting detailed analysis of client business requirements - Documenting Use Cases based on client business requirements through clear and concise user stories and acceptance criteria - Mapping functional requirements to Salesforce features and functionality across multiple Salesforce Clouds and components - Supporting presales efforts by estimating effort required for build and reviewing proposals with clients or prospects - Applying implementation and configuration best practices based on solution experience and process knowledge - Collaborating with Project Managers to maintain/update project plans, identify project risks, and resolve configuration or business process related issues - Facilitating SIT and UAT solution testing and issue resolution - Preparing and delivering End User training - Completing and validating data migration tasks using Salesforce.com DevOps tools - Bridging the gap between functional and technical resources in integration or custom solutions Qualifications required for this role include: - 5 to 7 years of experience in implementing business solutions on the Salesforce platform - Experience with Sales, CPQ, Revenue, Service, Tableau, and Experience Clouds - Preferred experience with Marketing Cloud Account Engagement (Pardot) - Salesforce development experience in Lightning Web Components and Apex - Implementation experience with ISV / 3rd Party Salesforce products and integration platforms - Ability to translate business objectives and strategy into solution requirements - Strong experience with Salesforce.com and appropriate certifications - Experience with Apex, Lightning Web Components, Salesforce APIs - Basic understanding of data structures and enterprise application integration - Proactive in making business solution recommendations - Excellent presentation, communication, and training skills - Team player with strong communication and interpersonal skills - Detail-oriented individual with the ability to rapidly learn and leverage new concepts, business models, and technologies The following Salesforce certifications are required for this position: - Salesforce Administrator - Certified Experience Cloud Consultant - Certified Tableau Consultant Preferred Salesforce Certifications include: - Salesforce Advanced Administration - Salesforce Developer 1 & 2 - Certified Nonprofit Success Pack Consultant - Service Cloud - AI Specialist - CPQ Please note that this job description was referenced from hirist.tech.,

Salesforce FSC, 6 years expertise & proven experience in implementing Financial Services Cloud solutions . The role involves designing configuring & optimizing FSC features to meet business needs in wealth management, banking, and financial services. Health insurance Accidental insurance Accessible workspace

Salesforce Business Analyst (BA) Responsibilities Gather and document business requirements from stakeholders. Translate business requirements into functional specifications for Salesforce solutions. Conduct backlog analysis and prioritization to ensure alignment with project goals. Collaborate with Salesforce Admin and developers to ensure requirements are met. Perform data readiness checks and manage data redundancy and duplication. Define knowledge categories and topics for Salesforce Knowledge. Conduct user journey preparations and user story reviews. Assist in data modeling and ensure data integrity. Develop and maintain technical documentation for business processes and requirements. Facilitate workshops and meetings with stakeholders to gather requirements and provide updates. Ensure best practices in business analysis and requirements gathering are followed. Provide support during testing and deployment phases to ensure business requirements are met. Highlight and manage risk areas in the solution proactively, committing to seeing issues through to completion. Qualifications Minimum 8 years of experience as a Business Analyst in Salesforce projects. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Knowledge of Salesforce Service Cloud and Experience Cloud. Familiarity with AI technologies and data management. Proven experience in translating business requirements into functional specifications. Experience with backlog analysis and prioritization. Ability to perform data readiness checks and manage data redundancy. Excellent documentation skills and attention to detail. Ability to facilitate workshops and meetings with stakeholders. Strong understanding of user journeys and user story reviews. Experience in data modeling and ensuring data integrity. Excellent leadership and management skills. Education / Certification Bachelors/University degree or equivalent experience. Relevant certifications in Business Analysis or Salesforce (e.g., Salesforce Certified Business Analyst) are a plus.

Senior Salesforce Developer ( Strong emphasis on Experience Cloud and Developing & Integrating Headless CMS platforms (Sanity) with Salesforce Experience Cloud) Essential Functions/ Responsibilities Partner with Salesforce Architects, Product Managers, UX Experts and Delivery Lead to translate business requirements into well-architected solutions that best leverage the Salesforce platform and web development best practices to enhance and support WCAG 2.2 AA complaint public website delivering exceptional digital experiences Develop, test, and document development, integrations, and data migration elements Follow coding standards and participate in code reviews to ensure appropriate design patterns are followed Provide estimates and work breakdown structures for assigned tasks Continuous learning of new technical and product capabilities from Salesforce, inclusive of keeping apprised of updates in each release as well as industry best practices with web development Qualifications Bachelors degree in computer engineering or computer science Expertise in Salesforce Platform with depth in Experience Cloud including the ability to determine configuration, customization, and/or integrations with external systems such as headless Content Management system Extensive experience with headless CMS platforms (Sanity strongly preferred) Proven ability to enhance and support headless CMS integrations with Salesforce Experience Cloud Knowledge of personalization, multilingual content, and SEO optimization within Experience Cloud + CMS Experience (Community) Cloud expert with 5+ years of Salesforce development experience, exposure to Marketing Cloud Personalization will be huge plus Expert in Lightning Design System and Lightning Web Components Proven experience in Responsive Design web development with HTML, CSS, JavaScript, React, and design systems such as SLDS, Bootstrap, and Material Design Proficient in Salesforce development, including Salesforce CLI (DX IDE), migration tools, SOSL, SOQL, web services, app builder, and Experience Builder Platform Developer I certification preferred; Platform Developer II and JavaScript certifications a plus Proficient with GitHub/Bitbucket, including branching, merging, and rebasing. Proven experience using Gearset would be great Experience with Agile methodologies (particularly Scrum) and tools like Jira and Bitbucket for development, version control, collaboration, and tracking Must Haves for this role: High comfort level working on US overlap hours till 11:00 am Pacific Time Good communication skills written and spoken English

As a Lead Salesforce Developer/Tech Lead at our boutique consulting firm specializing in Salesforce advisory and implementation, your role will be crucial in leading the team to build assets that showcase our potential to clients. You will be responsible for technical design of projects, working on complex modules, conducting code reviews, authoring technical design documents, and providing the most relevant solutions for a given requirement. Additionally, you will handle the entire development life cycle and provide inputs for integrating Salesforce with other cloud and non-cloud solutions. Your independence in working on technical requirements and mentoring team members will be key to your success in this role. Key Responsibilities: - Lead the team in building assets crucial for client showcase - Manage technical design of projects and work on complex modules - Conduct code reviews and author technical design documents - Provide relevant solutions for requirements - Handle development life cycle and integrate Salesforce with other solutions - Work independently on technical requirements and mentor team members Qualifications Required: - 10+ years of overall experience - Minimum 7 years of experience as Salesforce Developer/Senior Salesforce Developer - Expertise in Apex, Triggers, LWC, Flows, Integrations, and Solution Designing - Strong knowledge of Sales, Service, and Experience clouds Immediate joiners or those currently serving notice periods are encouraged to apply for this position based in Hyderabad, Bangalore, Chennai, Mumbai, Pune, Nagpur, Jaipur, or NCR.,

Salesforce Experience Cloud Consultant / Developer Experience: 4-5 Years Location: Remote Employment Type: Contract About the Role We are seeking a Salesforce Experience Cloud Consultant/Developer to design and deliver customer, partner, and employee portals. The candidate should have experience in building scalable communities and enhancing digital engagement. Key Responsibilities Implement Experience Cloud portals for customers, partners, and internal users. Configure and customize Lightning Templates, Themes, and Components . Build secure authentication (SSO, Identity, OAuth) . Enhance self-service, knowledge base, and case deflection via Experience Cloud. Integrate Experience Cloud with Service Cloud, Sales Cloud, and external systems . Build dashboards and reports for community insights and analytics . Required Skills 45 years Salesforce experience, 2+ years in Experience Cloud . Strong knowledge of community templates, security, and sharing rules . Hands-on in LWC, Apex, Flows . Experience with customer/partner engagement models . Salesforce Experience Cloud Consultant Certification preferred.

Role Overview: As a Senior Salesforce Developer at MLVeda, you will be responsible for leading the design, development, and deployment of customized solutions on the Salesforce platform. Your deep understanding of Apex, Lightning Web Components (LWC), Salesforce configuration, and integration techniques will be crucial in building scalable, high-performance Salesforce applications that drive business success. You will collaborate with technical leads, business analysts, and other developers to ensure the delivery of innovative and reliable solutions. Key Responsibilities: - Develop, customize, and enhance Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and SOQL/SOSL. - Design and implement complex business logic, workflows, triggers, batch jobs, and schedules. - Collaborate with stakeholders to translate business requirements into scalable technical solutions. - Build and manage integrations between Salesforce and external systems via REST/SOAP APIs and middleware (e.g., MuleSoft). - Maintain and refactor existing code to improve quality, performance, and maintainability. - Ensure high code quality through unit testing, test coverage, and code reviews. - Participate in all phases of the software development lifecycle in an Agile/Scrum environment. - Stay up-to-date with Salesforce platform updates, best practices, and new tools/features. - Support and mentor junior developers and admins as needed. Qualification Required: - Bachelors degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. - 3+ years of hands-on Salesforce development experience. - Strong experience with: - Apex (classes, triggers, batch processes) - Lightning Web Components (LWC) and Aura - Salesforce APIs (REST/SOAP) - Data modeling and SOQL/SOSL - Solid understanding of Salesforce platform limitations, governor limits, and security/sharing model. - Experience with version control (Git), CI/CD tools, and DevOps practices. - Experience working with Sales Cloud, Service Cloud, and/or Experience Cloud. Additional Details: MLVeda is a high growth SaaS development firm with over a decade of experience in the technology ecosystem. They are recognized as a trusted extension to their clients" businesses, providing innovative and reliable solutions to empower clients to succeed in the competitive technology landscape.,

Role Overview: As a Senior Developer, you will contribute significantly to the delivery of high-quality solutions on Salesforce platforms, as part of utility transformation programs. You will engage in collaborative efforts with architects, provide guidance to junior developers, and ensure the successful delivery of projects through active development and technical leadership. Key Responsibilities: - Participate in sprint planning, backlog refinement, and scoping of upcoming tasks - Assist solution architects in technical design and task breakdown - Ensure timely delivery of assigned development tasks meeting acceptance criteria - Conduct spikes/investigations on emerging technologies for future considerations - Review code of team members for quality and adherence to standards - Coordinate with integration teams to align APIs and data flows - Collaborate with QA team to troubleshoot and resolve issues - Mentor junior developers, offering guidance and support for their professional growth Qualification Required: - Minimum 5 years of Salesforce development experience (declarative and programmatic) - Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud - Exposure to Salesforce Industries (Vlocity) is a plus, including Omniscripts, EPC, Integration Procedures - Proficiency with Git or similar version control systems - Familiarity with Agile/SCRUM environments - Demonstrated ability to deliver robust, scalable, and maintainable systems - Strong communication skills and a collaborative approach - Detail-oriented with the capability to work independently,

As a Salesforce Implementation Project Manager within the wealth management domain, your role involves leading and managing Salesforce implementation projects for various clouds such as Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud. You will collaborate closely with wealth advisors, operations, compliance, and IT teams to gather business requirements and translate them into scalable Salesforce solutions. Your responsibilities will include hands-on configuration of Salesforce, overseeing system integrations with wealth management platforms, managing the full project lifecycle, defining project plans and maintaining budgets, driving data migration and compliance initiatives, ensuring user adoption, coordinating with developers and vendors, and delivering tailored dashboards and analytics. Key Responsibilities: - Lead and manage Salesforce implementation projects for Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud - Gather business requirements and translate them into scalable Salesforce solutions - Configure Salesforce including flows, reports, dashboards, security, and data model enhancements - Oversee system integrations with wealth management platforms - Manage full project lifecycle including RFP, requirements discovery, design, testing, deployment, and support - Define and maintain project plans, budgets, risks, and stakeholder communications - Drive data migration, data quality initiatives, and compliance efforts - Ensure user adoption through training, documentation, and change management - Coordinate with Salesforce developers, admins, and third-party vendors - Deliver dashboards and analytics tailored for relationship managers, advisors, and compliance officers Qualifications Required: - Bachelors/Masters degree in Computer Science, Information Systems, Finance, or related field - 10+ years of experience in IT project management and Salesforce Platform - Strong domain expertise in Wealth Management / Financial Services - Hands-on Salesforce configuration skills including Flows, Validation Rules, Reports, Dashboards, and Security - Hands-on Salesforce customisation skills with Apex, LWC, VF, Aura, Triggers, and Batch Processes - Experience managing system integrations, data migrations, and AppExchange solutions - Familiarity with Agile/Scrum methodologies; PMP/Agile certifications are a plus - Excellent stakeholder management, communication, and leadership skills In addition to the above qualifications, it is preferred that you have experience working with wealth management firms, private banking, or investment advisory organizations.,

You will be responsible for administering and maintaining Salesforce environments to ensure platform stability, security, and performance. This includes managing user access, profiles, roles, permissions, and data visibility. You will oversee Salesforce configurations such as page layouts, workflows, approval processes, validation rules, and custom objects. Additionally, you will be supporting integrations between Salesforce and external systems through APIs or middleware and monitoring Experience Cloud and Marketing Cloud functionalities. Data migration activities using tools like Data Loader and Data Import Wizard will also be part of your responsibilities. In case of technical issues, you will troubleshoot and provide effective solutions. Collaboration with Agile/Scrum teams to deliver platform enhancements and new features is essential, along with maintaining clear documentation and effectively communicating technical concepts to non-technical stakeholders. Key Responsibilities: - Administer and maintain Salesforce environments - Manage user access, profiles, roles, permissions, and data visibility - Oversee Salesforce configurations including page layouts, workflows, approval processes, validation rules, and custom objects - Support integrations with external systems through APIs or middleware - Manage and monitor Experience Cloud and Marketing Cloud functionalities - Handle data migration activities using tools like Data Loader and Data Import Wizard - Troubleshoot technical issues and provide effective solutions - Collaborate with Agile/Scrum teams for platform enhancements and new features - Maintain clear documentation and communicate technical concepts to non-technical stakeholders Qualifications Required: - 3-4 years of hands-on experience as a Salesforce Platform Administrator - Salesforce Administrator Certification (ADM-201) required; Advanced Administrator certification is a plus - Strong knowledge of Salesforce architecture and administration best practices - Experience with Experience Cloud and Marketing Cloud - Proficiency with Salesforce data migration tools (Data Loader, Data Import Wizard) - Understanding of integration tools (APIs, middleware) - Strong problem-solving, analytical, and troubleshooting skills - Excellent communication and documentation abilities - Experience working in an Agile/Scrum environment - Knowledge of Apex and Lightning is a plus Please note that there are no additional details of the company mentioned in the job description.,

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireMulesoft Professionals in the following areas : Experience 5-8 Years Job Description Analyze requirements and develop technical solutions aligning to Salesforce best practices. Based on user requirements analysis, provide solutioning to customer which meets customer expectations. Define optimal design and solution to client provided requirements. Deliver customer requirements within agreed timelines and adhering to SLAs agreed. Drive the team for delivery excellence. Innovate via conceptualizing new tools and accelerators toward competency building activities. Mentor and guide team members, providing support on project deliverables. Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution. Technically lead the team in Salesforce projects. Required Technical/ Functional Competencies Platform Development: Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development. Sales Cloud: Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ. Experience Cloud: Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Completion of all Experience Cloud Trailheads & Badges. Service Cloud: Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Any Industry Clouds: Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Min 5 SFDC Certifications At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

PREFERRED QUALIFICATIONS: 15+ years of Product Management experience in Salesforce CRM or any SaaS CRM with deep understanding of service delivery industry and CRM. To thrive in this role, you have experience in maintaining cloud-based Salesforce CRM solutions (Service Cloud) with hands-on involvement in creating and executing successful strategies to deliver products to market in an Agile environment. Salesforce certifications such as Salesforce Admin, Service Cloud consultant adds heavy weightage. The ideal candidate is versed in Salesforce product strategy, development, design, and rollout, with a penchant for user experience. Experience with delivering A.I.-powered solutions for customer service and/or sales at an enterprise scale will be necessary to succeed in this role. You are well-versed in the emerging generative AI landscape and you have a vision for how to harness these technologies to build impactful solutions for clients and internal service associates. You are skilled at breaking down complex subject matters for non-technical audiences, clearly explaining ideas, creating compelling arguments, and delivering visual and verbal information for maximum impact. While working with emerging technologies, you understand the balance between experimentation and execution and you leverage data to drive your decision making in both domains. You inspire teams with a clear vision and execution plan for complex initiatives while encouraging your teams to start new initiatives to innovate and explore new ways of doing things. Experience in Human Capital Management is a plus.

The role involves contributing to the development of an internal Salesforce platform focused on training and placement operations. As a Flow-first Salesforce Developer, you will be responsible for designing scalable automations, ensuring fast delivery, and taking ownership of outcomes across Experience Cloud, Sales Cloud, and Service Cloud. Apex and LWC will be utilized where Flow is not applicable. Your main responsibilities will include building record-triggered, screen, and autolaunched Flows with bulk-safe patterns and error handling. You will also work on enhancing Experience Cloud sites, as well as core Sales and Service processes. Integrating third-party systems via REST/SOAP, External Services, Named Credentials, and Platform Events will be a key aspect of the role. Additionally, writing targeted Apex code (triggers/classes/queueables) and LWC components to complement Flows will be part of your responsibilities. Ensuring quality through tests, adhering to limits, and collaborating with QA will also be crucial. You will use Git along with DevOps Center or Copado, contribute through pull requests, and assist in the preparation of release notes. The ideal candidate for this role would have at least 3-8 years of experience as a Salesforce developer with a strong emphasis on the Flow-first approach. Proficiency in Experience Cloud, Sales Cloud, and Service Cloud is essential. Additionally, you should have a solid understanding of Apex, LWC, SOQL/SOSL, and integrations using REST/SOAP. Possessing certifications such as Admin, App Builder, or PD1 would be advantageous. Joining Techsara offers a product-first culture, quick decision-making processes, and a direct impact on projects. You will have the opportunity to take ownership of modules and a clear path to becoming a Tech Lead. Competitive compensation and immediate hiring are also part of the package. In summary, this role is ideal for experienced Salesforce Developers who are adept at leveraging Flows and other Salesforce technologies to drive automation and efficiency across various cloud platforms.,

As a Sr. Technical Architect, you will be responsible for designing and delivering complex enterprise-scale Salesforce solutions for Customers in the Health industry. You will collaborate with teams across different stakeholders to realize a vision and ensure customer success. Your role will involve becoming a deep Health Cloud Domain and Product expert, leading the technical design and implementation of Salesforce solutions, and ensuring compliance with industry regulations (HIPAA, GxP, etc.) and alignment with business goals. You will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. Additionally, you will engage with potential customers during the pre-sales process, understand their business needs, and design tailored Salesforce solutions that align with their objectives. You will work closely with sales team, clients, and technical delivery teams to ensure the proposed solutions are technically sound, deliverable, and fit within the client's business processes. Your responsibilities will include serving as the Sr. Technical Architect for Salesforce Life Sciences Cloud implementations, architecting and designing scalable, secure, and high-performance Salesforce solutions, defining and overseeing data models, security architecture, API integrations, and performance optimization strategies. You will lead a team of architects focused on driving optimized solutions for Health industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud. Furthermore, you will participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept development with prospects, estimations, and help in creating release roadmap and timelines. You will connect with Salesforce Product teams to support client implementations, lead functional and technical workshops, and demonstrate leadership skills in designing, delivering, testing, and deploying. In addition to the above, you will play a program architect and advisory role as needed, have expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. You will establish trust with the customer's leadership, promote and/or implement standard processes with SFI and Salesforce, and build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools. To qualify for this role, you must have a Salesforce Certified Technical Architect (CTA) credential, 14+ years of experience in developing technology solutions, and 5+ years of experience in handling client-facing projects in positions of increasing responsibility. You should have proven experience architecting enterprise-level Salesforce solutions in the life sciences or healthcare industry, a strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR, and expertise in Salesforce Life Sciences, Health Cloud, Sales/Service/Experience Cloud, and Vlocity Omnistudio. Moreover, you should have knowledge of integration architecture, REST & SOAP APIs, Governor limits involved during integrations, healthcare transformation projects, continuous integration, working with repositories, Apex Design Patterns, Platform Security, Identity and Access Management, Integration Security, Sharing and Visibility, Data Architecture and Management, Architectural Design Patterns, Salesforce/Apex, and experience with modern web and mobile technologies. Strong presentation and communication skills, as well as the ability to develop content for appropriate audiences, are essential for this role. Salesforce Certification, Application & System Architect Certifications are preferred qualifications.,

As a Salesforce Technical Project Manager with over 10 years of experience, you will be responsible for understanding customer requirements and developing and executing activities related to end-to-end project management. This includes creating project plans, scoping, requirements gathering, implementation, and deployment. You will engage in calls with clients for workshops and brainstorming sessions to suggest solutions that lead to better implementation. Your role will also involve identifying and addressing performance bottlenecks, defects, and problems to provide necessary advice and assistance for issue resolution. In this position, you will be required to accurately analyze performance test results and present findings in both technical and business language. It is essential to proactively monitor, manage, and report on the execution of deliverables by applying different strategies to ensure efficient delivery. You will also introduce new Salesforce products, features, and solutions to clients, emphasizing their business value. Managing stakeholders" expectations without conflicts and collaborating with the team for implementation and development are crucial aspects of this role. To be successful in this role, you must have a minimum of 10 years of overall work experience with at least 5 years of experience in Salesforce. Your deep and extensive knowledge should encompass the force.com technical platform, including apex, triggers, batch Apex, Visualforce, Flows, and automation tools. Proficiency in SOQL, SOSL, object and field design, object relationship maintenance, and schema designing for complex projects is essential. Additionally, you should have experience with at least two additional Salesforce products such as Field Service, Experience Cloud, Marketing Cloud, Tableau/CRM Analytics, CPQ, or specialized cloud experiences like Health Cloud, Manufacturing, or Financial Services. Your responsibilities will involve translating business requirements into well-architected solutions that leverage the Salesforce platforms and products effectively. Demonstrated expertise in integrations using APIs and middleware tools is required. Holding Salesforce Admin and Salesforce Developer Certifications I & II is mandatory. You should also be skilled in designing and managing the execution of test plans to ensure the delivery of a quality solution. Proficiency in project management tools like Monday and Jira, along with experience in project management techniques such as Agile, Sprint Planning, and Scrum, will be beneficial. Strong business acumen, data analytics skills, problem-solving abilities, and effective communication skills are essential for this role.,

As a Salesforce Field Service Lightning (FSL) Specialist, you will play a key role in our team by leveraging your expertise in Salesforce and hands-on experience in FSL to enhance field operations. Your responsibilities will include leading the design, configuration, and deployment of FSL, customizing it to support service appointments, scheduling, dispatching, service territories, and mobile workforce management. You will also be involved in integrating FSL with other Salesforce modules and external systems, configuring service territories, work types, skills, rules, and objectives for optimal scheduling and resource allocation, as well as setting up and managing the FSL Mobile App for field technicians. To excel in this role, you should have a minimum of 6 years of experience working on the Salesforce platform and at least 3 years of direct experience with Salesforce Field Service Lightning (FSL). You are expected to possess a strong knowledge of FSL objects such as Service Appointments, Work Orders, Service Resources, Work Rules, and Scheduling Policies. Experience with FSL Scheduling Optimization and Resource Management, as well as practical experience in FSL mobile configuration and administration, will be highly valued.,

Job Description: MLVeda, a high growth SaaS development firm with a decade of experience in the technology ecosystem, is looking for a skilled Salesforce Solutions Architect with over 6 years of experience to join their team. As a Salesforce Solutions Architect, you will work onsite from the Ahmedabad office, leading the design and implementation of scalable, high-performance Salesforce solutions for the enterprise. Your role will involve collaborating with business stakeholders, technical teams, and partners to translate business requirements into flexible and sustainable Salesforce architecture. The ideal candidate will have deep experience across multiple Salesforce Clouds, strong integration expertise, and a consultative mindset. Responsibilities: - Lead end-to-end architecture and solution design for Salesforce implementations and enhancements across Sales Cloud, Service Cloud, Experience Cloud, and/or Marketing Cloud. - Translate complex business requirements into scalable and maintainable Salesforce solutions. - Define and enforce Salesforce development standards, security practices, and integration strategies. - Collaborate with product owners, business analysts, developers, and QA teams to ensure solutions meet business goals and technical standards. - Create and maintain technical design documentation including data models, integration diagrams, and system architecture. - Serve as a subject matter expert on Salesforce best practices, capabilities, and platform limitations. - Guide and mentor Salesforce developers and admins; conduct code and design reviews. - Stay up to date with Salesforce releases, new features, and ecosystem tools to proactively recommend enhancements. Qualifications: - Bachelors degree in Computer Science, Information Systems, or related field (or equivalent experience). - Minimum of 6 years of experience in Salesforce architecture and solution design. - Proven experience designing and implementing solutions across multiple Salesforce Clouds. - Strong understanding of Salesforce platform architecture, data modeling, and Apex, Lightning Web Components (LWC), SOQL/SOSL. - Experience with integrations using REST/SOAP APIs, middleware (e.g., MuleSoft, Boomi, Informatica), and third-party apps. - Deep knowledge of Salesforce security, sharing models, and permission sets. - Salesforce certifications are a plus such as Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Platform Developer I & II, Salesforce Certified Data Architecture and Management Designer.,

You are a highly skilled Senior Salesforce Developer with extensive experience in Lightning Web Components (LWC) and a foundational understanding of Salesforce Data Cloud. Your role is critical for building sophisticated, scalable, and performance-optimized Salesforce applications. Your responsibilities include designing and implementing advanced LWC applications that integrate with Salesforce back-end logic and third-party systems, creating dynamic and interactive user interfaces, optimizing LWC components for performance, and developing solutions leveraging Salesforce APIs, Apex, Platform Events, and Integration Patterns. You must lead the development of complex front-end components and workflows to enhance the Salesforce user experience, ensuring best practices in security, scalability, and maintainability for all Salesforce applications. In addition, you should understand Salesforce Data Cloud concepts, support the configuration of Data Cloud data models, collaborate with the data team for effective data management, and assist in the setup and maintenance of Data Cloud environments. To qualify for this role, you need at least 5 years of experience in Salesforce development, including advanced LWC, Apex, and Aura components. You should have strong proficiency in JavaScript, TypeScript, and CSS for front-end development, in-depth knowledge of event-driven architecture, Apex classes, and Visualforce, as well as hands-on experience with Salesforce integrations using REST/SOAP APIs and Platform Events. Moreover, having a basic understanding of Salesforce Data Cloud concepts and experience with Salesforce Data Cloud integrations will be beneficial. Certifications such as Salesforce Certified JavaScript Developer I, Salesforce Certified Platform Developer I & II, and Salesforce Certified Experience Cloud Consultant are highly valued. Your soft skills should include strong problem-solving and debugging abilities, excellent communication, collaboration with cross-functional teams, experience with Agile/Scrum development methodologies, and the ability to mentor junior developers and provide technical leadership. You should also have a deep understanding of Salesforce data model, integration techniques, Governor Limits, Salesforce DX, Git, CI/CD pipelines, and declarative tools. NTT DATA is a trusted global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA offers diverse expertise in more than 50 countries and a robust partner ecosystem. Visit us at us.nttdata.com.,

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Our mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for our customers and those they serve. With a comprehensive portfolio that includes the CareLogic, Credible, and InSync platforms, we serve the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. We take pride in our loyal customer base, with more than 2,500 customers representing 75,000 providers serving over 6 million patients. Qualifacts has been recognized in the 2022 and 2023 Best in KLAS: Software and Services report for having the top-ranked Behavioral Health EHR solutions. If you are seeking to work in an environment where innovation is purposeful, and your ambition aligns with supporting our customers and those they serve, we invite you to apply today! This is an onsite position, requiring presence in the Vadodara office for 5 days a week, working during the NIGHT SHIFT from 6:30pm to 3:30am IST. Please note that remote applicants will not be considered for this role. The primary responsibility of the Salesforce System Administrator at Qualifacts is to enhance and improve our Salesforce platform by gathering requirements and feedback, designing best practice solutions, and managing the roadmap. This role involves optimizing existing tools, planning the roadmap, and overseeing the operational support, maintenance, and enhancements of Salesforce and associated integrated applications. Responsibilities of the Salesforce System Administrator: - Engage in the internal customer/user request intake process, document stakeholder requirements, and collaborate with Enterprise Technology leadership to design and deliver solutions - Identify and leverage un-used or under-utilized features and add-ons to maximize platform value - Communicate platform changes effectively to end users and stakeholders - Enhance Salesforce data quality through data management, implementing rules, and automation as needed - Assist in proactive system maintenance, including Security Reviews, Release Updates, Health Checks, and Optimizer - Ensure all system changes align with business requirements and provide proper documentation for education and compliance - Follow change management/governance methodology to ensure timely delivery - Contribute to systems documentation and technical maps - Review, maintain, and enhance all current security settings to ensure customer protection - Support QA and UAT activities for the deployment of new functionality - Address user support tickets related to the platform - Monitor and enhance user adoption - Assist in new user and ongoing user training - Participate in Scrum ceremonies - Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules - Perform Salesforce configuration changes, such as flows, assignment rules, approval processes, fields, page layouts, record types, dashboards, and reports Qualifications of the Salesforce System Administrator: - Bachelor's degree in a related field; experience may substitute for a degree - Certified Salesforce Administrator - 3+ years of Salesforce Administration experience - 1+ years of hands-on experience with Service Cloud and Experience Cloud (Communities) Knowledge, Skills, and Abilities of the Salesforce System Administrator: - Proficiency in building and administering complex Salesforce Flows and APEX code - Ability to utilize Microsoft Excel for data assessment, manipulation, and analysis - Experience with Sales Intelligence/Business Intelligence (BI) software like Tableau, Power BI - Direct involvement in creating and maintaining data governance frameworks, systems documentation, and technical maps - Proficient in troubleshooting and Root Cause Analysis for application issues - Strong critical thinking, decision-making, and complex problem-solving skills - Adaptability to change and ambiguity to drive work and projects forward - Effective communication skills, both written and verbal, with the ability to engage with all levels of the organization - Exceptional organizational skills, time management, and prioritization abilities - Capability to manage multiple concurrent projects independently and drive them to completion with minimal guidance - Meticulous attention to detail in all tasks and responsibilities,

NTT DATA is looking for a Lead Salesforce L2/L3 Support Specialist-BAU to join the team in Hyderabad, Telangana, India. As a Lead Support Engineer, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. The role encompasses both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Responding to and resolving incidents and service requests within defined SLAs. - Prioritizing and triaging tickets based on severity and business impact. - Performing root cause analysis (RCA) and suggesting preventive actions for recurring issues. - Documenting solutions and maintaining support runbooks and knowledge articles. L2 Functional Support Activities: - Resolving configuration-related issues such as flows, page layouts, and validation rules. - Managing Experience Cloud user roles, portal configurations, and access models. - Supporting loyalty program operations including member tier updates, points adjustments, and reward configurations. - Performing user management, data loads, exports, and permission reviews. - Coordinating with business stakeholders for clarification and closure of service requests. L3 Technical Support Activities: - Debugging and fixing Apex classes, triggers, batch jobs, and LWC components. - Supporting and enhancing integrations using REST/SOAP APIs and Named Credentials. - Optimizing backend processes, especially loyalty transaction handling and service workflows. - Assisting in unit testing and deployments using CI/CD tools like Gearset, Copado, Git. Required Skills & Experience: - 5-7 years of Salesforce platform support experience, including admin and development. - Strong hands-on expertise in Service Cloud, Experience Cloud, and Loyalty Cloud. - Solid technical knowledge of Apex, SOQL, Lightning Web Components (LWC), Salesforce Flows, Process Automation, and API integrations. - Familiarity with ticketing tools like Jira. - Ability to collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: - Ability to work independently and manage time effectively in the AU time zone. - Strong analytical and troubleshooting skills. - Clear communication with business and technical teams. - Ownership mindset with a focus on continuous improvement. Preferred Certifications: - Salesforce Certified Administrator (ADM 201). - Platform App Builder or Developer I. - Service Cloud Consultant. - Loyalty Management Accreditation (preferred). Note: Candidates should be ready to travel to Australia upon visa processing on a rotation basis. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a part of NTT Group, investing significantly in R&D to help organizations and society move confidently into the digital future. Visit us at us.nttdata.com.,

Experience cloud experience - must have Data migration and sandbox maintenance backup, restore and archival The candidate should be updated with all recent release details Shield encryption - added advantage not mandatory Integration, middleware - added advantage – not mandatory

Job Description: As a Salesforce Developer (Jr), you will be responsible for managing and maintaining our Salesforce CRM platform. This includes tasks such as user management, configuration, and troubleshooting. Your role will involve developing custom Salesforce solutions tailored to the specific needs of our business. Additionally, you will collaborate closely with our offshore and onsite teams to support various development and maintenance initiatives. To qualify for this position, you should have at least 4 years of robust development experience with Visualforce, LWC, Aura, Apex, SOQL, HTML5, and JavaScript within the Salesforce platform. A strong understanding of the core Salesforce platform, encompassing Sales Cloud, Service Cloud, Commerce Cloud, and Pardot, is essential. Functional knowledge of other areas of the Product Suite, such as Experience Cloud and Analytics Cloud, will be beneficial. Experience with Salesforce administration and configuration is a definite advantage. You should adhere to the best practices of Salesforce development, manage Salesforce user security and protocols, and monitor the performance of internal systems. Conducting QA/performance testing and adhering to quality assurance practices are also key responsibilities. Your role will involve assisting with the efficient implementation of new projects and features. Strong problem-solving skills are crucial, as is the ability to work cross-functionally in a fast-paced and dynamic work environment, either as part of a team or as an individual contributor. Good communication, interpersonal skills, and the ability to collaborate effectively within a team are essential attributes for success in this role. This position falls under the category of Salesforce development, and the work hours are from 1:00 pm to 10:00 pm (IST).,

As a Lead Salesforce L2/L3 Support Specialist-BAU at NTT DATA, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms, including Service Cloud, Experience Cloud, and Loyalty Cloud. Your role will involve both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Respond to and resolve incidents and service requests within defined SLAs. - Prioritize and triage tickets based on severity and business impact. - Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. - Document solutions and maintain support runbooks and knowledge articles. L2 Functional Support Activities: - Resolve configuration-related issues such as Flows, page layouts, and validation rules. - Manage Experience Cloud user roles, portal configurations, and access models. - Support loyalty program operations including member tier updates, points adjustments, and reward configurations. - Perform user management, data loads, exports, and permission reviews. - Coordinate with business stakeholders for clarification and closure of service requests. L3 Technical Support Activities: - Debug and fix Apex classes, triggers, batch jobs, and LWC components. - Support and enhance integrations using REST/SOAP APIs and Named Credentials. - Optimize backend processes, especially loyalty transaction handling and service workflows. - Assist in unit testing and deployments using CI/CD tools (Gearset, Copado, Git). Required Skills & Experience: - 5-7 years of Salesforce platform support experience, including admin and development. - Strong hands-on expertise in Service Cloud, Experience Cloud, and Loyalty Cloud. - Solid technical knowledge of Apex, SOQL, Lightning Web Components (LWC), Salesforce Flows, Process Automation, and API integrations. - Familiarity with ticketing tools such as Jira. - Ability to collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: - Ability to work independently and manage time effectively in the AU time zone. - Strong analytical and troubleshooting skills. - Clear communication with business and technical teams. - Ownership mindset with a focus on continuous improvement. Preferred Certifications: - Salesforce Certified Administrator (ADM 201). - Platform App Builder or Developer I. - Service Cloud Consultant. - Loyalty Management Accreditation (preferred). Note: Should be ready to travel to Australia upon visa processing on a rotation basis. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. With diverse experts in more than 50 countries, we are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we offer services including business and technology consulting, data and artificial intelligence, and industry solutions. NTT DATA is part of the NTT Group, investing over $3.6 billion annually in R&D to support organizations and society in moving confidently into the digital future. Visit us at us.nttdata.com.,

As a Salesforce Engineering Leader at CriticalRiver Inc., you will be a key player in driving the success of Salesforce implementations and solutions. With over 15 years of experience, you will have the opportunity to lead a team of Salesforce professionals to deliver top-tier solutions that align with our clients" strategic business goals. Your role will involve leading the engineering excellence of the Salesforce practice, mentoring and managing a high-performing team, and ensuring the successful delivery of complex, enterprise-grade solutions. You will act as a subject matter expert in Salesforce, guiding the team in designing, developing, and implementing solutions that meet client requirements and drive customer satisfaction. In addition to overseeing the end-to-end delivery lifecycle of Salesforce projects, you will stay abreast of the latest Salesforce releases and best practices, promoting the adoption of new technologies and frameworks that improve efficiency and outcomes. Your leadership skills will be crucial in building and managing the team, fostering career growth, and creating a culture of innovation and accountability. To be successful in this role, you should have a Bachelor's degree in Computer Science or a related field, with a Master's degree preferred. You should have a minimum of 10 years of experience in Salesforce engineering, including at least 5 years in a leadership role within a services or consulting environment. Salesforce certifications are strongly preferred, along with deep expertise in Salesforce solutions, development, and integration techniques. Joining CriticalRiver will provide you with the opportunity to lead and shape a key practice within the organization, work with high-caliber clients, and make a meaningful impact on their digital transformation journey. As an employee-owned firm, CriticalRiver empowers its workforce to have a direct stake in the company's growth and success, fostering a collaborative and committed culture where innovation and accountability thrive.,

You will be responsible for collaborating with business stakeholders to identify their requirements and translate them into scalable Salesforce solutions. Your role will involve creating workflows, reports, custom objects, and validation rules to build configurable solutions. Additionally, you will be managing various Salesforce projects from gathering information to project execution. Your duties will also include formulating and maintaining Salesforce solution documentation, such as process flows, data models, and technical specifications. You will work closely with the design team to ensure that critical business operations are addressed effectively. Educating and promoting CRM standard procedures to align solutions with the business's overall strategy is a key aspect of this role. As part of the job, you will need to establish a requirements management strategy for projects, outlining the process for elicitation, documentation standards, and formats. Familiarity with backlog grooming processes and the ability to plan and monitor scope within project boundaries will be essential. You will collaborate with the product owner to define value, priorities, and scope for upcoming releases and sprints. To excel in this position, you must possess excellent knowledge and demonstrated expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ. Proficiency in development tools and processes for creating use cases and designing project requirements is necessary. Critical thinking, analytical skills, and the ability to solve complex problems in a fast-paced environment are crucial. You will work closely with cross-functional teams to develop sustainable applications and leverage declarative automation and Salesforce ecosystem features. Effective communication with technical and non-technical stakeholders, strong interpersonal skills, and organizational abilities are essential. A bachelor's degree in business administration, computer science, management information systems, or a related field is required. Furthermore, you should have the capability to understand clients" diverse requirements and translate them into a compelling vision and roadmap. Proficiency in Scrum, Agile, SAFe, DevOps, and tools like Jira and Confluence is preferred. Prior experience in Salesforce implementation across the entire Software Development Lifecycle (SDLC) will be advantageous for this role.,