Salesforce Business Analyst

About The Role

8 to 13 years

Salesforce Platform, Sales Cloud, Service Cloud, Experience Cloud, PoCs

Requirements

• Overall 5+ years of experience as Business Analyst.
• Experience working as an Agile Product Owner.
• Experience gathering, refining, and managing business requirements - including at least one year doing so in support of Salesforce-based solutions.
• Proven experience delivering quality outcomes in an Agile project management environment - including the ability to personally manage Agile project management platforms.
• Demostrated ability to lead effective requirements gathering and refinement sessions.
• Proven ability to proactively interpret, clarify, and refine business requirements and translate them into functional specifications, business use cases, and acceptance criteria.
• Experience organizing business requirements into logical feature sets that can be delivered as individual packages.
• Demonstrated ability to properly test and validate delivered solutions against the original requirements.
• Expertise building Salesforce-based custom applications to meet specific business needs.
• Personal ability to make basic configuration changes in Salesforce (e.g., page layout changes).
• Experience working as an Agile Product Owner - especially for a Salesforce-based application.
• Experience as a Salesforce Functional Analyst.
• Experience running User Acceptance Testing programs.
• Working in a Salesforce application as a savvy business user.
• Ability to actively listen during technical team discussions to ensure that what is being built meets the stated business requirements.
• Experience helping to resolve identified data and processing issues.