Salesforce Architect

Position: Salesforce Architect (TK814SI RM 3767)

Role Overview

Key Responsibilities

1. Practice Establishment Process Setup

• Define and implement best practices for Salesforce Automotive Cloud administration and operations. Establish governance, documentation, and process frameworks for the new practice. Develop reusable tools, templates, and automation assets to accelerate delivery.

1. Solution Design Delivery

• Architect and configure Automotive Cloud objects, layouts, permission sets, and profiles. Implement automation using Flows, validation rules, and approvals. Optimize Lightning Experience and ensure seamless integrations with other automotive platforms. Maintain data integrity and support integrations via REST/SOAP APIs.

1. Team Setup Enablement

• Recruit, onboard, and mentor Salesforce admins and configuration developers. Conduct training sessions and promote platform adoption across the team. Foster a culture of continuous improvement and innovation.

1. Business Growth

• Identify and pursue new business opportunities within the automotive sector. Collaborate with sales and delivery teams to pitch solutions and drive customer success. Track KPIs and report on practice performance, growth, and impact.

Requirements

• Bachelor s degree in a technical discipline. 10+ years of Salesforce administration experience, with at least 2 years in Automotive Cloud.
• Proficient in configuring and managing Salesforce Automotive Cloud, Service Cloud, Sales Cloud, Marketing Cloud, and Experience Cloud.
• Skilled in automation, data management, and integration of multi-cloud environments to support automotive business processes.
• Strong understanding of security, compliance, and scalable solution design within the Salesforce ecosystem.
• Proven track record in process setup, team building, and business growth.
• Strong communication, stakeholder management, and leadership skills.
• Salesforce Certified Technical Architect certification is mandatory.
• Experience with Jira, Confluence, Data Loader, Salesforce Inspector is mandatory