549 Salesforce Administration Jobs - Page 19

- Manage large amounts of incoming phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling quotas. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies. - Take the extra mile to engage cus...

Roles and Responsibilities of a Telecaller : Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller. - Initiate outbound calls to potential customers to introduce and promote products/services. - Conduct follow-up calls to nurture leads. - Build rapport with potential customers. - Identify potential leads through effective questioning and conversation. - Meet and exceed daily, weekly, and monthly sales targets. - Efficiently manage call time to maximize productivity and achieve sales goals. - Stay updated on industry trends, product knowledge, and sales techniques. - Follow predefined scripts while adapting to customer responses to ma...

Work Type: Hybrid Job Type: Full Time Job Description: Experience in designing, developing, and implementing AI-powered conversational experiences within the Salesforce platform, using Agentforce capabilities to create automated customer interactions across various channels, often requiring strong technical skills in Salesforce development and natural language processing (NLP) to build effective virtual agents. Core Responsibilities: Architecting and building data integration solutions using Salesforce Data Cloud to unify customer data from diverse sources. Implementing data cleansing, matching, and enrichment processes to improve data quality. Designing and managing data pipelines for effic...

Job Type: Full Time Job Description: Key Responsibilities: Design, develop, and configure Salesforce CPQ solutions to meet business requirements.Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Build and maintain custom configurations, visualforce pages, and Apex code. Develop and execute test plans to ensure quality deliverables. Provide technical support and troubleshooting for Salesforce CPQ functionality. Keep up-to-date with Salesforce updates and advancements to ensure effective implementation. Ensure data integrity and migration of data across Salesforce instances. Qualifications Bachelors degree in Computer Science, Infor...

We are looking for a detail-oriented and proactive Salesforce Administrator with hands-on DevOps experience and proficiency in AutoRABIT (Autora). This role will focus on administering the Salesforce platform, managing release processes, and optimizing DevOps automation to ensure secure, efficient, and high-quality deployments. Responsibilities: Perform day-to-day Salesforce administration tasks, including user management, security controls, reports, dashboards, and configuration using Flows and Process Builder. Manage sandbox environments, data migrations, and metadata deployments using AutoRABIT or similar tools (Gearset, Copado). Monitor and maintain DevOps pipelines for Salesforce, ensur...

As the Senior Salesforce QC Administrator, you will be instrumental in driving operational efficiency and data integrity by managing Salesforce configurations, integrations, and change management processes. You will collaborate closely with various departments to understand their business needs and translate them into effective Salesforce solutions. You will serve as a subject matter expert to support individual departments. Responsibilities: Salesforce Administration: Partner with sales, service, and operations teams to understand their needs and configure Salesforce accordingly. Manage the Salesforce instance, security, permissions, and data governance. Design and implement automations and...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Job Title:Salesforce Developer Experience5-10 Years Location:Chennai - Hybrid : Job Mode/Contract SkillsetApex, LWC, Integration & deployment Budgetupto 35 LPA (including Var Pay)

Work Type: Hybrid Job Type: Full Time Job Description: Experience in designing, developing, and implementing AI-powered conversational experiences within the Salesforce platform, using Agentforce capabilities to create automated customer interactions across various channels, often requiring strong technical skills in Salesforce development and natural language processing (NLP) to build effective virtual agents. Core Responsibilities: Architecting and building data integration solutions using Salesforce Data Cloud to unify customer data from diverse sources. Implementing data cleansing, matching, and enrichment processes to improve data quality. Designing and managing data pipelines for effic...

Role: Senior Salesforce Business Analyst Experience: 8 to 10 years Location: Noida (Hybrid) Shift Timings: UK Shift (1:00 pm to 10:00 pm) Girikon is seeking an experienced Senior Salesforce Business Analyst cum Project Manager with 8 to 10 years of IT service industry experience to join our dynamic team. The ideal candidate will possess strong expertise in salesforce ecosystem, administration and, configuration, coupled with excellent communication and documentation skills. As a Senior Business Analyst, you will play a crucial role in bridging the gap between business requirements and technical solutions, ensuring the successful implementation and optimization of Salesforce solutions. Skills...

Overall Experience SFDC Senior System Analyst/Senior Developer: 5 9 years IT industry total experience, with 5-6 years specifically in Salesforce.com development, and implementation, administration, and configuration. The Salesforce development (coding) experience as stated above must be in Apex and Visualforce and Lightning, and any affiliated coding technologies required for Salesforce like Java-script frameworks. Any prior experience with other technologies like Java/.Net is highly preferred Candidate should have strong hands-on experience in Apex/Visualforce and Lightning coding, and in Salesforce administration, configuration and customization, including reports and dashboards Excellent...

Technical Skills: Experience: 4+ years of experience working as a Business Analyst, with at least 2 years of experience in Salesforce. Good Experience into Sales and Service Cloud. Technical Skills: Proficiency in Salesforce configuration and customization, including workflows, process builder, and Lightning components. Analytical Skills: Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions (Having good documentation skills). Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels. Certifications: Salesforce A...

Roles and Responsibilities of a Telecaller :Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller.- Initiate outbound calls to potential customers to introduce and promote products/services.- Conduct follow-up calls to nurture leads.- Build rapport with potential customers. - Identify potential leads through effective questioning and conversation.- Meet and exceed daily, weekly, and monthly sales targets.- Efficiently manage call time to maximize productivity and achieve sales goals.- Stay updated on industry trends, product knowledge, and sales techniques.- Follow predefined scripts while adapting to customer responses to maintain c...

Key Responsibilities : - Respond to customer inquiries via phone, email, and live chat- Identify customer needs and provide accurate and comprehensive solutions- Troubleshoot technical issues and guide customers through self-service options- Escalate complex issues to the appropriate team members- Document all interactions and resolutions for future reference- Contribute to the development and improvement of support documentation and FAQs- Proactively identify and address customer concerns and feedback- Maintain a positive and professional demeanor at all times- Work collaboratively with other team members to achieve departmental goals Qualifications and Skills : - Excellent communication an...

- Manage large amounts of incoming phone calls.- Identify and assess customers' needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Meet personal/customer service team sales targets and call handling quotas.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.R...

Senior Platform Engineer Bangalore, Karnataka, India AXA XL are creating a new delivery model based on agile and a new vendor model to enable more efficient delivery of technology with the business fully embedded in what we deliver. This Digital Factory will first deliver new capabilities for Fusion Transformation and then will be rolled out to other capabilities within GT (Global Technology) .As a Sr. Platform Engineer, your role is crucial in maintaining and optimizing the reliability, availability, and performance of our Salesforce platform. You'll collaborate with cross-functional teams to ensure a seamless experience for users and contribute to the overall success of our business proces...

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Experience Cloud Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the growth and success of the projects. Roles & Responsibi...

We are seeking a highly experienced Senior Salesforce Administrator with a proven track record in Salesforce administration, reporting, and integration with SaaS and GTM (Go-To-Market) systems. The ideal candidate will have a deep understanding of the Salesforce platform, strong analytical skills, and the ability to translate business requirements into technical solutions. Key Responsibilities: • Process Automation: Automate business processes using Salesforce workflows, process builder, and flows. • User Support: Provide training and support to Salesforce users across the organization. • Data Quality: Ensure data integrity and accuracy within the Salesforce platform. Salesforce Administrati...

Overview The Tech Strategy & Enterprise Solutions Consumer Capability at PepsiCo drives personalization at scale by leveraging best-in-class technology stack. The team elevates consumer engagement through Salesforce Marketing Cloud, Data Cloud, MCP, and Service Cloud, enabling targeted campaigns and loyalty initiatives. Responsibilities Collaborate with cross-functional teams, including Business Analysts, Product Owners, and IT teams, to deeply understand Salesforce functionalities, assess risks, and develop robust solutions aligned with business requirements. Govern and maintain compliance with standards, including ISO and CMMI, to ensure alignment with organizational goals. Document soluti...

JD: Proficient in Salesforce.com, Configuration and administration, Apex Code, Visual Force and experienced in Data Cloud. Should have good knowledge of CRM Analytics, AI and Data Cloud related configuration. Good communication, SNOW knowledge, Production Support skills to work in production support, work on RFCs /Projects, co-ordinate with team members, ready to work On Call support and 2nd shift.

Job Title: Jr. SFDC Admin ( Integration ) Required Experience: 4+Years Work Location: Remote Shift: 10 PM- 6 AM (Night Shift) Position: Full Time Opportunity/Permanent Position Company Name: Numeric Technologies India Pvt. Ltd Website: https://numerictech.com/ Responsibilities: Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business operations. Service Cloud Support :Provide support for Service Cloud features, including case management, knowledge base, email-to-case, and live chat. Help troubleshoot and resolve custo...

Project Role : Sales Origination Practitioner Project Role Description : Orchestrate and lead the entire origination process for a cross-client, cross service-group deal working with the CAL, the client team and relevant subject matter experts. Must have skills : Sales Pursuit Management Good to have skills : Veeva CRM, Veeva Vault Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Sales Lead, you will be responsible for identifying, owning professional services opportunities in Middle East markets working with our account teams and customers. Your typical day will involve working to progress on selling opportunities through th...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Conga CPQ Good to have skills : Salesforce Development, Salesforce CPQ Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and collaborating with multiple teams to make key decisions. Your typical day will involve providing solutions to problems for your immediate team a...

Project Role : Sales Origination Practitioner Project Role Description : Orchestrate and lead the entire origination process for a cross-client, cross service-group deal working with the CAL, the client team and relevant subject matter experts. Must have skills : Sales Pursuit Management Good to have skills : Veeva CRM Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Sales Lead, you will be responsible for identifying, owning professional services opportunities in Middle East markets working with our account teams and customers. Your typical day will involve working to progress on selling opportunities through the sales cycle...

Skill required: Configure Price Quote - Pricing & Profitability Optimization Designation: Pricing Optimization Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for? "Proven experience in sales operations within a BPO env...