Sales Telecaller

TechSunBio Green Energy Pvt Ltd

0 years

1 - 3 Lacs

india

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

probing data management crm query resolve schedule service pricing reports

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound Calling: Make a high volume of outbound calls daily to potential customers using provided leads or generated lists (cold calling may be involved).
Product Promotion: Clearly and persuasively explain the features, benefits, and value proposition of the company's products or services to prospects.
Sales & Lead Generation: Identify customer needs by asking probing questions, qualify leads, and ultimately close sales deals over the phone to meet or exceed daily, weekly, and monthly sales targets.
Customer Relationship: Build and maintain positive, trusting relationships with customers to encourage repeat business and referrals.
Data Management: Accurately record all call details, customer interactions, sales leads, and follow-up activities in the Customer Relationship Management (CRM) system promptly.
Query Resolution: Answer incoming calls and resolve customer inquiries, doubts, or complaints in a professional and empathetic manner, escalating complex issues to the appropriate department.
Follow-up: Schedule and execute timely follow-up calls to nurture warm leads and move prospects through the sales pipeline.
Product Knowledge: Maintain in-depth, up-to-date knowledge of all product/service offerings, pricing, and industry trends.
Reporting: Submit regular reports on daily call volume, sales performance, and lead conversion rates to the sales manager.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance

Work Location: In person

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