Sales Team Leader

RAH LEGAL KNOWLEDGE PROCESS PVT LTD . Job Description: Outbound Calling Activity, Tele-Sales Productivity Management & Client Service 1. Act as the in-charge of managing the outbound calling activity by the team members and manage daily operations of the team. 2. Set daily sales targets for all calling sales team members and support the team to meet up the set targets. 3. Monitor all calls to ensure that due procedures and quality standards are strictly adhered by the calling team members. 4. Manage the calling activity by walking around and being visible to answer questions. 5. Take calls that your agents can’t handle and be available when a tele-caller / team member needs your assistance. 6. Submit regular reports to management and seek new ideas and strategies to improve performance of your team. 7. Conduct regular review of team members' performance and organise training sessions for under performers. 8. Hold daily and weekly Review meetings with the team members to communicate progress towards the Monthly Business Target and ensure performance management. 9. Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges. 10. Ensure harmonious and safe working environment for all team members always. Desired Candidate Profile 1. Education- Any Graduate Required Skills and Experience 1. Core experience in managing Sales Team effectively 2. 2 to 3 years of relevant experience in team leading Offered salary :Up to 30k In hand + Traveling Allowance + incentive 1. Act as the in-charge of managing the outbound calling activity by the team members and manage daily operations of the team. 2. To ensure back to back calling activity with highest level of energy on the floor. 3. Set daily sales target for all calling sales team members and support the team to meet up the set targets. 4. To ensure that each Tele-Sales Executive reach daily Target of 3 Units Per Day. 5. Monitor all calls to ensure that due procedures and quality standards are strictly ad here by the calling team members. 6. Manage the calling activity by walking around and being visible to answer questions. 7. Take calls that your agent can’t handle and be available when a tele-caller/team member needs your assistance. 8. Submit regular reports to management and seek new ideas and strategies to improve performance of your team. 9. Conduct regular review of team members performance and organize training session for under performers. 10. Hold daily and weekly Review meetings with the team members to communicate progress towards the Monthly Business Target and ensure performance management. 11. Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges. 12. Ensure harmonious and safe working environment for all team members always. Job Location:8-2-182, Second Floor, Sreenagar Colony Road, Panjagutta, Hyderabad-500082. (Besides Hyderabad Next Galeria Mall