Job Title: Quality Control Executive – Ayurveda Products Department: Quality Control (QC) Location: Kundli Job Summary: We are seeking a detail-oriented and experienced Quality Control Executive to ensure the quality, safety, and compliance of Ayurvedic products. The QC Officer will be responsible for implementing and maintaining testing protocols for raw materials, in-process samples, and finished products according to GMP and regulatory standards applicable to Ayurveda and herbal formulations. Key Responsibilities: Conduct routine quality checks and testing of raw materials, packaging materials, in-process samples , and finished Ayurvedic products . Ensure compliance with AYUSH regulations , GMP , and ISO standards where applicable. Maintain and calibrate lab instruments such as HPTLC, UV-Vis Spectrophotometer, pH meters, etc. Prepare and maintain Standard Operating Procedures (SOPs) , test reports , COAs , and specifications for materials and products. Conduct microbiological testing and stability studies as required. Collaborate with the R&D, production , and QA departments for troubleshooting and quality-related investigations. Handle non-conformance reports (NCRs) and support in CAPA implementation . Review batch manufacturing records (BMRs) and ensure quality documentation is in place. Support in regulatory audits (AYUSH, FSSAI, WHO-GMP, etc.) and third-party inspections. Requirements: Education: B.Sc. / M.Sc. in Chemistry, Microbiology, Biotechnology, or B.Pharm / M.Pharm (Ayurveda or Pharmaceutics preferred). Experience: 2–5 years of experience in Quality Control in an Ayurvedic / herbal / pharmaceutical company . Skills: Knowledge of Herbal Pharmacopoeia , Ayurvedic raw materials, and formulations. Familiarity with regulatory frameworks like AYUSH , WHO-GMP , and FSSAI . Good analytical, problem-solving, and documentation skills. Proficiency in laboratory practices and equipment handling. Preferred Qualifications: Experience with HPTLC , TLC , moisture analysis , ash value , and extractive value testing. Knowledge of modern analytical techniques used in herbal product testing. Basic understanding of Ayurveda / Unani / herbal systems . Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Job Title: Quality Control Executive – Ayurveda Products Department: Quality Control (QC) Location: Kundli Job Summary: We are seeking a detail-oriented and experienced Quality Control Executive to ensure the quality, safety, and compliance of Ayurvedic products. The QC Officer will be responsible for implementing and maintaining testing protocols for raw materials, in-process samples, and finished products according to GMP and regulatory standards applicable to Ayurveda and herbal formulations. Key Responsibilities: Conduct routine quality checks and testing of raw materials, packaging materials, in-process samples , and finished Ayurvedic products . Ensure compliance with AYUSH regulations , GMP , and ISO standards where applicable. Maintain and calibrate lab instruments such as HPTLC, UV-Vis Spectrophotometer, pH meters, etc. Prepare and maintain Standard Operating Procedures (SOPs) , test reports , COAs , and specifications for materials and products. Conduct microbiological testing and stability studies as required. Collaborate with the R&D, production , and QA departments for troubleshooting and quality-related investigations. Handle non-conformance reports (NCRs) and support in CAPA implementation . Review batch manufacturing records (BMRs) and ensure quality documentation is in place. Support in regulatory audits (AYUSH, FSSAI, WHO-GMP, etc.) and third-party inspections. Requirements: Education: B.Sc. / M.Sc. in Chemistry, Microbiology, Biotechnology, or B.Pharm / M.Pharm (Ayurveda or Pharmaceutics preferred). Experience: 2–5 years of experience in Quality Control in an Ayurvedic / herbal / pharmaceutical company . Skills: Knowledge of Herbal Pharmacopoeia , Ayurvedic raw materials, and formulations. Familiarity with regulatory frameworks like AYUSH , WHO-GMP , and FSSAI . Good analytical, problem-solving, and documentation skills. Proficiency in laboratory practices and equipment handling. Preferred Qualifications: Experience with HPTLC , TLC , moisture analysis , ash value , and extractive value testing. Knowledge of modern analytical techniques used in herbal product testing. Basic understanding of Ayurveda / Unani / herbal systems . Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Position Overview: We are seeking a highly skilled and experienced IT Administrator (Manager or Assistant Manager) with a strong background in Linux and Windows server administration , specifically within a BPO or Contact Center environment . The ideal candidate will have hands-on experience with dialers like Exotel (Drishti), C-Zentrix , or similar systems, and must be capable of troubleshooting complex IT issues, handling high-pressure situations, and managing transition projects such as cloud migration and multi-location IT infrastructure setup . Key Responsibilities: Infrastructure & Systems: Administer, manage, and monitor Linux (Ubuntu/CentOS/RHEL) and Windows Servers (2012/2016/2019) . Set up and manage multi-location server networks, VPNs, and data synchronization across branches. Plan and lead cloud transition (AWS, Azure, or equivalent), including hybrid environments if needed. Dialer & Voice Infrastructure: Install, configure, and support dialer systems like Exotel (Drishti), C-Zentrix, Ameyo , etc. Troubleshoot dialer issues, call drops, SIP trunking, and agent login problems in real time. Ensure high uptime and QoS for voice systems. IT Strategy & Transition: Lead IT transition strategy including cloud migration, centralized monitoring, disaster recovery, and scalability for future growth. Evaluate and implement technologies for remote work, call routing, virtual desktops , etc. Support & Maintenance: Manage incident response, root cause analysis, and preventive maintenance for hardware and software. Ensure data backups, DR plans, patch management, and security audits are implemented. Team & Vendor Management: Guide and mentor IT support staff or junior admins. Liaise with vendors for AMC, software licenses, dialer issues, internet failovers, etc. Required Skills & Experience: 5+ years of experience in IT Admin/Manager roles, with at least 2–3 years in BPO/Contact Center setups . Strong working knowledge of Linux and Windows OS , Active Directory, DNS, DHCP, File Servers. Proven experience with dialers like Exotel, Drishti, Ameyo, or C-Zentrix is mandatory . Hands-on experience with cloud platforms (AWS/Azure/GCP) and hybrid setups is highly preferred . Experience setting up and supporting multi-location or branch-level IT infrastructure . Strong troubleshooting abilities, especially in stressful or critical downtime situations . Understanding of network security, firewalls (e.g., Fortinet, SonicWall), switches, and routers . Basic scripting or automation knowledge (PowerShell, Bash) is a plus. Soft Skills: Strong communication skills to coordinate with operations and cross-functional teams. Excellent problem-solving mindset with an ability to thrive under pressure . Ability to manage multiple tasks and priorities simultaneously. Qualifications: Bachelor’s degree in Computer Science, IT, or related field. Certifications like RHCE, MCSE, CCNA, AWS/Azure Solutions Architect are a strong advantage. Interested Candidate can apply on nancy@atiyahealthcare.com OR Send message on 9773743345 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹90,000.00 per month Schedule: Day shift Work Location: In person
Job Summary : We are seeking qualified BUMS, BAMS, or BHMS doctors to join our telehealth and medicine advisory team. The role involves speaking with patients on-call, understanding their health concerns, offering basic consultation, and recommending appropriate medicines from our product catalog. You will help patients make informed decisions while driving sales ethically and responsibly. Key Responsibilities: Handle incoming calls or follow up with patients for health consultations. Understand the patient’s symptoms or health needs and provide preliminary advice. Recommend suitable over-the-counter or prescribed medicines from the company’s product list. Explain product benefits, usage, dosage, and side effects clearly. Upsell or cross-sell relevant health supplements or products, if appropriate. Ensure compliance with ethical sales practices and relevant medical guidelines. Maintain accurate records of calls, consultations, and sales. Build long-term trust and relationships with repeat patients/customers. Qualification: Bachelor’s degree in BUMS, BAMS, or BHMS from a recognized institute. Valid registration with the respective medical council. Minimum 1 year of experience in teleconsultation (preferred). Strong understanding of Ayurvedic, Homeopathic, or Unani medicines (depending on background). Interested candidates can call or WhatsApp on 9289809622 HR Prachi Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Job Summary : We are seeking qualified BUMS, BAMS, or BHMS doctors to join our telehealth and medicine advisory team. The role involves speaking with patients on-call, understanding their health concerns, offering basic consultation, and recommending appropriate medicines from our product catalog. You will help patients make informed decisions while driving sales ethically and responsibly. Key Responsibilities: Handle incoming calls or follow up with patients for health consultations. Understand the patient’s symptoms or health needs and provide preliminary advice. Recommend suitable over-the-counter or prescribed medicines from the company’s product list. Explain product benefits, usage, dosage, and side effects clearly. Upsell or cross-sell relevant health supplements or products, if appropriate. Ensure compliance with ethical sales practices and relevant medical guidelines. Maintain accurate records of calls, consultations, and sales. Build long-term trust and relationships with repeat patients/customers. Qualification: Bachelor’s degree in BUMS, BAMS, or BHMS from a recognized institute. Valid registration with the respective medical council. Minimum 1 year of experience in teleconsultation (preferred). Strong understanding of Ayurvedic, Homeopathic, or Unani medicines (depending on background). Interested candidates can call or WhatsApp on 9289809622 HR Prachi Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Job Summary: We are looking for a highly motivated and results-driven Headhunter to join our recruitment team. The ideal candidate will be responsible for identifying, sourcing, and attracting top talent for mid to senior-level positions across various industries. You will use innovative sourcing strategies, strong networking, and deep industry insight to identify exceptional candidates for our clients or internal teams. Key Responsibilities: Understand client requirements and job specifications for critical roles. Use various channels (LinkedIn, job portals, referrals, social media, cold calls, etc.) to identify and approach passive and active candidates. Build and maintain a strong candidate pipeline for key roles and skill sets. Screen resumes, interview candidates, and assess their qualifications and fit. Manage the full recruitment lifecycle from sourcing to placement. Develop and maintain strong relationships with clients/hiring managers to understand hiring needs. Conduct market research and talent mapping for specialized or niche roles. Ensure timely communication and updates to all stakeholders. Maintain accurate records of candidate interactions and recruitment activities. Negotiate offers and guide candidates through the hiring and onboarding process. Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field. Proven experience (3–5+ years) as a headhunter, recruiter, or talent acquisition specialist. Strong knowledge of sourcing techniques and tools (LinkedIn Recruiter, Boolean search, ATS, etc.). Excellent communication, negotiation, and interpersonal skills. Ability to assess candidates' capabilities and align them with business needs. High level of professionalism and confidentiality. Goal-oriented and capable of working under pressure and tight deadlines. Preferred: Experience in executive search or recruitment consultancy. Industry specialization (e.g., IT, Healthcare, Finance, etc.) is a plus Interested Candidates can apply on nancy@atiyahealthcare.com OR whatsapp on 9773743345 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Job Summary: We are seeking a proactive and dynamic HR Recruiter to join our team. The ideal candidate will be responsible for managing the full recruitment cycle, from sourcing and screening candidates to coordinating interviews and onboarding. You will play a key role in building a strong talent pipeline and ensuring a seamless candidate experience. Key Responsibilities: Understand job requirements and collaborate with hiring managers to define role needs. Source potential candidates through various channels including job portals, social media, networking, and employee referrals. Screen resumes, assess candidate qualifications, and conduct initial interviews. Coordinate and schedule interviews with department heads and hiring teams. Manage candidate databases and applicant tracking systems (ATS). Conduct reference checks and negotiate offers. Ensure compliance with hiring policies and company standards. Assist in employer branding initiatives and recruitment campaigns. Maintain recruitment metrics such as time-to-hire and source effectiveness. Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field. Proven experience in recruitment or talent acquisition. Strong knowledge of sourcing techniques and tools (e.g., LinkedIn, Naukri, Indeed). Excellent communication, interpersonal, and organizational skills. Ability to manage multiple openings and prioritize tasks effectively. Familiarity with HR software and ATS platforms. Preferred Skills: Experience in recruiting for [industry-specific roles, e.g., IT & Non IT, BPO, Healthcare, etc.]. Understanding of labor laws and hiring regulations. Certification in HR or Talent Acquisition (preferred but not mandatory) Interested Candidates can apply on hr1@atiyahealthcare.com OR whatsapp on 9821112741 Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
Position: Sr Quality Analyst – BPO Voice Process Job Location: Karol Bagh, New Delhi-110005 Job Type: Full-time Department: Quality Assurance Job Summary: The Quality Analyst (QA) is responsible for ensuring the quality of customer interactions in a BPO voice process. This role focuses on conducting call audits, leveraging key quality control (QC) tools, and ensuring agents meet performance, standards to drive continuous improvement and provides coaching to enhance agent performance and customer satisfaction. Key Responsibilities: Quality Monitoring & Call Audits: Perform detailed call audits to assess customer-agent interactions and ensure compliance with company guidelines. Evaluate calls based on factors such as Sales Call, Compliance Audit, Pre & Post briefing . Provide actionable feedback to agents, helping them improve their skills and meet performance targets. QC Tools & Metrics: Utilize key quality control metrics to track agent performance and measure the effectiveness of customer interactions. Continuously monitor and analyze performance trends to ensure quality standards are consistently met. Coaching & Training: Conduct one-on-one coaching sessions with agents to help them improve their communication skills, problem-solving abilities, and customer interaction techniques. Offer regular feedback and support to agents to help them achieve their performance goals. Reporting & Analysis: Prepare and present detailed reports on agent performance, call quality, and trends. Analyze data to identify performance gaps and propose strategies for improvement, aimed at increasing customer satisfaction and efficiency. Compliance & Adherence: Ensure agents comply with company policies, industry regulations, and customer service standards. Conduct regular audits to identify and address compliance gaps and performance issues. Qualifications: Education: Bachelor’s degree or equivalent. Experience: Minimum of 3 years of experience in BPO quality analysis, with at least 3 years in a voice process environment Skills: Expertise in quality monitoring, strong analytical abilities, excellent communication skills, and proficiency in performance management. Interested Candidate can apply at nancy@atiyahealthcare.com Or Whatsapp at 9773743345 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Title: Talent Acquisition Executive Location: Karol Bagh Company: Atiya healthcare Pvt Ltd Experience Required: 2–5 Years Department: Human Resources / Recruitment Job Summary: We are seeking a proactive and strategic Talent Acquisition Executive who excels in head hunting, company mapping, and niche talent sourcing . The ideal candidate will be responsible for identifying, engaging, and acquiring top talent across multiple functions through innovative sourcing techniques and market research. Key Responsibilities: Conduct end-to-end recruitment for various positions across departments. Utilize head hunting, company mapping, and networking to identify passive candidates from target organizations. Perform detailed market intelligence and competitor mapping to identify potential talent pools. Develop and maintain a database of industry professionals for current and future hiring needs. Partner with hiring managers to understand role requirements and develop suitable sourcing strategies. Screen, evaluate, and shortlist candidates based on job fit and organizational culture. Manage candidate engagement and ensure a smooth recruitment lifecycle experience. Maintain accurate recruitment reports, dashboards, and metrics for management review. Stay updated with industry trends, compensation benchmarks, and hiring practices . Key Competencies: Strong expertise in head hunting and company mapping . Excellent understanding of talent market dynamics and competitor insights. Proficient in Boolean search, LinkedIn Recruiter, job portals, and networking platforms . Exceptional communication and negotiation skills. Analytical mindset with attention to detail. Ability to work independently with a strong sense of ownership and urgency . Strategic thinking and stakeholder management skills. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or related field. 2–5 years of experience in recruitment, preferably in corporate or consulting environments . Why Join Us: Opportunity to work on strategic and high-impact hiring. Exposure to senior-level talent markets and niche industry roles. Dynamic and growth-oriented work environment. Interested Candidate can apply at nancy@atiyahealthcare.com OR call us on 9773743345 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Work Location: In person
Job Title: Sales Team Leader – BPO Department: Sales / Call Center Operations Location: Karol Bagh Reporting To: Sales Manager / Operations Manager Job Summary: We are seeking a motivated and experienced Sales Team Leader for our BPO sales process. The candidate will be responsible for supervising a team of sales agents, driving performance, ensuring quality standards, and achieving revenue targets. The ideal candidate should have hands-on experience in outbound/inbound sales, strong leadership skills, and the ability to manage team performance in a dynamic environment. Key Responsibilities: Lead and manage a team of tele-sales executives to meet and exceed daily, weekly, and monthly sales targets. Motivate, coach, and support team members to improve sales performance and conversion rates. Monitor call quality, sales pitches, and adherence to scripts and compliance standards. Handle escalations and provide solutions to customer queries effectively. Prepare and analyze daily/weekly performance reports and share insights with management. Conduct regular team meetings and performance reviews to maintain engagement and accountability. Identify training needs and organize sessions to enhance product knowledge and sales techniques. Ensure the team follows process guidelines and maintains customer satisfaction standards. Coordinate with quality, HR, and operations teams for smooth process execution. Requirements: Graduate in any discipline (MBA preferred). Minimum 6-8 years of experience in BPO sales (voice process), with at least 4 year in a team leader or supervisory role. Proven track record in achieving and exceeding sales targets. Excellent communication, leadership, and interpersonal skills. Strong analytical and reporting abilities. Proficiency in MS Excel and CRM tools. Flexible to work in rotational shifts if required. Key Skills: Team Management & Motivation Sales Target Achievement Call Quality Monitoring Coaching & Training Performance Reporting Problem Solving & Escalation Handling Interested Candidate can apply on nancy@atiyahealthcare.com OR whatsapp me 9773743345 Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person