Sales Team Lead

Job Description

The Sales Team Leader is instrumental in cultivating the sales team, fostering collaboration with stakeholders, deploying impactful sales strategies, conducting thorough analyses, and offering guidance to frontline agents to consistently surpass sales targets. Additionally, they are responsible for ensuring that reportees demonstrate high efficiency and effectiveness in performance and productivity. Minimum requirements (Education Qualification & Work Experience) Graduate with at least one year of experience in sales. Competency Requirements: [Technical & Behavioral] Ability to lead and motivate a sales team to achieve targets Skills to develop and execute sales strategies to drive growth Capability to establish and maintain strong relationships with employees and stakeholders Ability to assess team performance and implement measures to improve productivity and efficiency Strong communication skills to effectively convey sales objectives, strategies, and expectations to the team and stakeholders Aptitude to identify challenges and develop solutions to overcome them Adaptable to work effectively with teams in a dynamic environment Deep understanding of sales processes, techniques, and best practices Ability to work collaboratively with cross-functional teams to achieve sales objectives Job Responsibilities:- Lead a team of 15 - 20 advisors/executives in day to day operations Empower and support agents in acquiring and evaluating relevant information essential for their roles Facilitate timely skill and knowledge transfer among team members Identify performance-affecting factors and develop coaching/action plans for improvement Provide effective coaching, share feedback, and maintain comprehensive documentation Demonstrate excellent probing and problem-solving skills Keep both the team and management informed about potential threats or risks and provide timely solutions Conduct root cause analysis, audits, coaching sessions, and training activities Manage agent shrinkage, attrition, and productivity metrics to ensure optimal performance Address employee grievances and concerns in a timely and effective manner Complete tasks assigned by senior management within specified timelines Inspire and energize team members to maintain motivation on the floor Exhibit excellent organizational and time-management skills Possess strong people management and presentation abilities Proficient in working with MS Office tools