Sales Support Specialist

Key Responsibilities :

Lead Generation

• Identify and generate new leads through cold calling, email outreach, and networking. Qualify leads based on their needs and potential.

Sales Calls & Client Engagement

• Conduct international & domestic sales calls to understand client requirements, present product solutions, and nurture relationships throughout the pre-sales phase.

Market & Competitor Research

• Monitor industry trends and competitor products to refine sales strategies and maintain a competitive edge.

Team Collaboration

• Work closely with the sales team to provide necessary resources and support in closing deals.

CRM Management

• Maintain accurate records of leads, opportunities, and interactions using CRM tools (e.g., Zoho, Salesforce).

Skills:

• Strong verbal and written communication skills to interact effectively with clients, sales teams, and other stakeholders.
• Ability to understand customer needs and provide tailored support to ensure a positive experience.
• Understanding of sales processes and ability to assist in deal closure and customer negotiations.
• Experience using CRM systems and other sales tools to manage leads, track progress, and generate reports.
• Ability to deliver clear, concise, and compelling product demos and presentations to clients.

Qualifications:

• A Bachelor’s degree in Business, Marketing, Sales, or a related field is required.
• Previous experience in sales support, customer service, or sales administration is preferred.
• Familiarity with the stages of the sales cycle from lead generation to deal closure, is important.
• 0-2 years of experience preferred.

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