Sales Support Specialist

As a Sales Support Specialist at Avalara, you will help support our sales teams in the quoting process, deal reviews, and data governance. Reporting to the Sr. Manager of Sales Operations, you will also help identify and address process gaps. Location: Pune Work Hours: 8 PM IST to 5 AM IST (Night shift- supporting US hours) What Your Responsibilities Will Be Collaborate with sales teams to support quote generation in Salesforce CPQ, including pricing and product details. Provide SFDC data support by working tickets to maintain data cleanliness across accounts, contacts, lead, opportunities and quotes. Participate in data entry and analysis within Salesforce, inputting essential information and generating reports to highlight trends and improvement opportunities. Advocate and implement process improvements to refine sales operations by collaborating with BAs, participating in efficiency-focused projects, and creating knowledge articles. What Youll Need to be Successful Bachelors degree in business, finance, or a related field. 2 or more years of experience working in SFDC, CPQ and Excel. Basic understanding of sales processes and business operations. Ability to work collaboratively in a team. Eagerness to learn and grow in the field of sales operations. Excellent written and verbal communication skills. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Bachelors degree in business, finance, or a related field. 2 or more years of experience working in SFDC, CPQ and Excel. Basic understanding of sales processes and business operations. Ability to work collaboratively in a team. Eagerness to learn and grow in the field of sales operations. Excellent written and verbal communication skills. #LI-Onsite Collaborate with sales teams to support quote generation in Salesforce CPQ, including pricing and product details. Provide SFDC data support by working tickets to maintain data cleanliness across accounts, contacts, lead, opportunities and quotes. Participate in data entry and analysis within Salesforce, inputting essential information and generating reports to highlight trends and improvement opportunities. Advocate and implement process improvements to refine sales operations by collaborating with BAs, participating in efficiency-focused projects, and creating knowledge articles.