Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Msi Services
>
Sales Support (Order Management)

Sales Support (Order Management)

Msi Services

0 - 5 years

4 - 6 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Foundit logo

Apply

Skills Required

order fulfillment customer service logistics supply chain processes handle customer inquiries

Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales Support Associate in a semi voice process, you will be responsible for processing customer orders efficiently and accurately. This role involves a combination of phone and email support, requiring strong communication skills and attention to detail. You will work closely with various departments to ensure customer satisfaction and timely delivery of products.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Accurately process customer orders received via phone, email, or other channels.
Handle customer inquiries and provide support through both voice and non-voice channels, ensuring a high level of customer satisfaction.
Collaborate with warehouse, logistics, and other teams to ensure timely order fulfillment and delivery.
Address and resolve any issues or discrepancies related to orders, shipments, or returns.
Maintain accurate records of all customer interactions, orders, and transactions in the system.
Ensure all orders are processed in compliance with company policies and procedures.
Generate and analyze reports related to order fulfillment metrics and performance.

Desired Candidate Profile

1-3 years of experience in order fulfillment, customer service, or a related role.
Basic understanding of logistics and supply chain processes.
Excellent communication skills (both verbal and written).
Strong attention to detail and organizational skills.
Ability to multitask and work in a fast-paced environment.
Problem-solving skills and the ability to handle challenging situations.
Proficient in Microsoft Excel and other Office applications.

More Jobs at Msi Services

Sales Support (Order Management) - MSI Services

Bengaluru

Experience: Not specified

INR 1 - 5 Lacs

Customer Support Representative

Bengaluru

1.0 - 6.0 yrs

INR 3 - 5 Lacs

Product International (Associate II)

Bengaluru

2.0 - 3.0 yrs

INR 5 - 5 Lacs

Inventory Planning and Replenishment Analyst

Bengaluru

2.0 - 3.0 yrs

INR 4 - 5 Lacs

Training Facilitator

Bengaluru

1.0 - 4.0 yrs

INR 0 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Msi Services

Facilities Management

Anytown

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Sales Support (Order Management)