Sales Support Management

Gi Group

4 - 9 years

6 - 11 Lacs

gurugram

Posted:5 days ago| Platform:

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Skills Required

sales support sales report sales operations presales inside sales product pricing sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Shift timings
US Shift 6pm to 3am
Job Location
- Gurgaon

Function: Sales support (pre-sales)

Preferred to have work experience in:

Worked in backend Sales/business process (Must have).
Worked in data/information intensive projects.
Worked on pricing/quoting of Telecom products (Must have)

Roles & Responsibilities

Understand client/sales team requirements & translates the business requirements into specific deliverables from a sales support standpoint
Work across functions to ensure demand templates for Pricing group engagement is completed within stated timelines and with accuracy.
Work with sales, product teams, pricing teams and other stakeholders to ensure availability of required details for sales deliverable.
Attend meetings and kick off calls with all the relevant internal and external stakeholders.
Support creation of complex and/or large renewal or MACD quotes
Work on all major telecom services- VPN, Internet, Hosting, Cloud, Security, etc.
Special focus needed on US legacy (voice and data) services
Support Inventory pulls on both strategic and legacy voice and data services(incl.US).
Support Transfer of Service Agreement (ToSA) requests from one customer to another
Identify and share opportunities to improve quoting system functionality
Support the Sales Support team, as needed, by cross-training on systems and products.
Participate in training to stay current on existing products and learn upcoming products
Responsible for tracking performance Analytics & publishing Dashboard

other teams like revenue assurance on data pulls, creating linkages between cost and revenue and opening disputes

Skills : Necessary

Business cum technical perspective
Advanced verbal and written communication skills
Have a proven high level of dedication and commitment.
Should have multitasking capabilities
Be results-oriented and driven, should be able to navigate internally within the systems and tools to ensure deliverables are met.
Display a proven ability to work under pressure

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