Sales Support Executive

Role Overview: You will be responsible for providing sales/administrative support to the sales staff. Your primary focus will be to ensure that the database in CRM is up-to-date. Key Responsibilities: - Check leads and info mailbox - Convert incoming download requests to leads and assign them to relevant sales staff - Follow up on leads by telephone calls and send OnDemand access details if required - Create the WUP calculation worksheet 60 days before the WUP expiry date and hand it over to SOM - Create support or training contracts in CRM for support incidents or training orders - Assist in pre-exhibition preparations and post-exhibition follow-ups - Coordinate travel arrangements for Sales visits, meetings, exhibitions, on-site training, or demos - Maintain the CRM database with correct details and ensure no duplicates exist - Assist in creating simple quotations - Support in executing Marketing Campaigns Qualifications Required: - Previous experience in sales support or administrative role - Proficiency in using CRM software - Strong communication and organizational skills - Ability to multitask and work effectively in a fast-paced environment (Note: No additional details about the company are provided in the job description),