Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Accenture
>
Sales Operations Specialist-Voice

Sales Operations Specialist-Voice

Accenture

7 - 11 years

4 - 7 Lacs

bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

monitoring customer service crm systems sales operations data management process improvement data product development order management sales data analysis quality assurance crm sales enablement communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Order Management - Order Management

Designation: Sales Operations Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.

Strong understanding of sales principles and methodologies

Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.

Strong understanding of Order management activities like Order booking, billing, adjustments, allocation, fullfilment

Excellent analytical skills to interpret data and identify trends

Proven experience in customer service and complaint resolution

Technical knowledge of products and systems within the company s product line

Proficiency in Microsoft Office Suite and CRM systems

Leadership and team management abilities

Excellent communication and interpersonal skills"x

What are we looking for? Varisense, Anaplan, CalidusAny Graduation"- Ability to establish strong client relationship

Ability to manage multiple stakeholders

Adaptable and flexible

Agility for quick learning

Negotiation skills

Process-orientation

Collaboration and interpersonal skills"

Roles and Responsibilities: "A Order Management Team Lead is responsible for overseeing the day-to-day operations of a team processing Order management activities, ensuring efficient claim evaluation, accurate data management, and timely resolution of customer Requests, all while adhering to company Order management policies and procedures; they lead the team in analyzing warranty data to identify trends, communicate with internal stakeholders, and implement process improvements to minimize warranty costs. Key Responsibilities:Team Management:Lead and motivate a team of specialists, assigning tasks, monitoring performance, and providing coaching and development opportunities. Conduct regular team meetings to discuss performance metrics, identify challenges, and share best practices. Ensure team adherence to established guidelines and procedures. Order management activities:Order booking for the requests received and validated.Billing for recurring orders and invoicing.Booking adjustments and credit/rebill activities.Booking allocation basis the demand and fullfilment of the orders. Data Analysis and Reporting:Track and analyze warranty data to identify trends, recurring issues, and potential areas for product improvement. Generate regular reports on warranty claim volume, cost, and resolution times for management review. Collaborate with product development and quality assurance teams to address identified warranty concerns. Customer Service:Act as the primary point of contact for customer inquiries, providing clear and timely information. Process Improvement:Identify opportunities to streamline order management processing and improve operational efficiency. Develop and implement new procedures to optimize warranty claim handling and minimize costs."
Qualification Any Graduation

More Jobs at Accenture

GN - SONG - Service - Genesys Analyst

Chennai, Mumbai, Bengaluru

2 - 7 yrs

INR 4 - 9 Lacs

GN - SONG - Service - Genesys Analyst

Pune, Hyderabad, Gurgaon

2 - 7 yrs

INR 4 - 9 Lacs

S&C Global Network - AI - Supply Chain Analytics - Consultant

Mumbai

3 - 7 yrs

INR 22 - 27 Lacs

GN - SONG - Service - Genesys Senior Manager

Chennai, Mumbai, Bengaluru

12 - 15 yrs

INR 50 - 55 Lacs

GN - SONG - Service - Amazon Connect Functional Consultant

Delhi, Mumbai, Bengaluru

4 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Accenture

Professional Services

Dublin

Login to

Please Verify Your Phone or Email

Confirm Action

Sales Operations Specialist-Voice