Sales Operations Analyst - Seismic

5 - 9 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a valued member of our team at BMC, you will be a part of an award-winning, equal opportunity, and culturally diverse organization that values trust as a way of life. We are committed to giving back to the community and strive for continuous improvement every day. Our supportive work environment enables you to balance your priorities effectively, knowing that you bring your best to work each day. We celebrate your successes and create a space where your peers inspire, support, and drive you towards excellence. At BMC, we focus on helping our customers transform into Autonomous Digital Enterprises by freeing up time and space to seize future opportunities. We are relentless in our pursuit of innovation and aim to drive competitive advantage through recurring revenue growth, customer centricity, operational efficiency, and transformation. As a member of our Technology and Automation team, you will play a crucial role in enabling BMC's success by providing administrative support for our content management system, which serves as the sales enablement platform for various corporate functions. You will collaborate cross-functionally with Sales, Marketing, Customer Success, Operations, and IT teams to ensure seamless operations and deliver exceptional service to our customers. Key Responsibilities: - Support content management system operations for internal and external functions, including sales, presales, customer success, marketing, and partners. - Develop and maintain custom pages to enhance user experience. - Manage incidents and tickets logged by end users through the Helpdesk system. - Maintain user groups, data tables, and manage inventory of inactive users. - Monitor content libraries for accuracy and efficiency. - Generate reports to provide insights on platform functionality and user adoption. - Assist in creating and maintaining process documentation. - Research, test, and implement new tools to improve productivity and user experience. Professional Experience: - Minimum 5 years of experience with LMS/CMS platforms, Seismic preferred. - Proficiency in report generation and basic understanding of analytics. - Knowledge of UI/UX principles is desirable. - Familiarity with Basic HTML/CSS is a plus. - Strong problem-solving skills and ability to learn quickly in a dynamic environment. - Excellent communication and interpersonal skills. - Proficiency in MS Office applications. - Customer-service oriented with a passion for helping others succeed. - Creative thinker with the ability to communicate ideas effectively. Our Commitment to You: At BMC, our culture revolves around our people. With over 6000 brilliant minds worldwide, we value your unique identity and encourage authenticity. If you are excited about joining BMC and our team, we welcome individuals from diverse backgrounds and experiences to apply. Your passion and enthusiasm for contributing to our success are what we value the most.,

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BMC Software

IT Services and IT Consulting

Houston Texas

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