Job
Description
Synoptek We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity. Responsibilities Sales Operation Analyst This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. Key Responsibilities: Develop and automate sales reporting (Excel & Power BI) for pipeline, activity, and forecast metrics Translate business needs into data reporting requirements Generate and distribute weekly/monthly performance dashboards Surface insights and trends for Sales Leadership review Lead migration from manual reporting to analytics-driven dashboards Ensure data integrity and partner with CRM admins to maintain reporting standards Qualifications Required Skills & Experience: Skills & Qualifications: Skills & Qualifications: 4 6 years of experience in sales operations or business analytics roles Expert-level Excel (pivot tables, Power Pivot, VLOOKUP, macros) Advanced experience with Power BI and data visualization tools Familiarity with Salesforce, Dynamics, or HubSpot for CRM reporting Strong analytical, problem-solving, and communication skills Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Competitive nature with a strong work ethic and motivation to succeed Self-motivated with the ability to persuade and overcome objections Operate with integrity, follow through on commitments, maintain a can-do attitude and demonstrate courage under pressure Comply with HR policies and meet general employment expectations Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment; final location is subject to business need. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","qualifications":" Required Skills & Experience: Skills & Qualifications: Skills & Qualifications: 4 6 years of experience in sales operations or business analytics roles Expert-level Excel (pivot tables, Power Pivot, VLOOKUP, macros) Advanced experience with Power BI and data visualization tools Familiarity with Salesforce, Dynamics, or HubSpot for CRM reporting Strong analytical, problem-solving, and communication skills Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Competitive nature with a strong work ethic and motivation to succeed Self-motivated with the ability to persuade and overcome objections Operate with integrity, follow through on commitments, maintain a can-do attitude and demonstrate courage under pressure Comply with HR policies and meet general employment expectations Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment; final location is subject to business need. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","responsibilities":" Sales Operation Analyst This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. Key Responsibilities: Develop and automate sales reporting (Excel & Power BI) for pipeline, activity, and forecast metrics Translate business needs into data reporting requirements Generate and distribute weekly/monthly performance dashboards Surface insights and trends for Sales Leadership review Lead migration from manual reporting to analytics-driven dashboards Ensure data integrity and partner with CRM admins to maintain reporting standards ","
