Sales Manager Two wheeler loans

The Risk Lead-Personal Loan in Retail Banking department at Mumbai holds a crucial role in ensuring high-quality service delivery to customers by mitigating risks effectively. By identifying early warnings and implementing internal controls, you will play a key role in maintaining a portfolio of business banking products. Your responsibilities include drafting and updating policy documents, ensuring policy implementation, and utilizing automation tools for process efficiency. Collaborating with various teams, you will provide data-driven insights for portfolios, credit metrics, and collections metrics. Proactively absorbing market feedback, you will partner with other teams to take necessary policy actions and ensure compliance with regulatory frameworks. Additionally, championing market intelligence and data analytics, you will drive strategies for growth and profitability while staying updated with global market trends. Your leadership responsibilities involve monitoring productivity parameters, hiring quality, and attrition rates to drive improvements. By instilling a customer-first culture, you will lead the team in ensuring exceptional customer service. It is essential to attract and retain top talent for key roles and foster cooperation between different teams for smooth business operations. Success in this role will be measured by Delinquency Metrics and NCL Metrics.,