Job
Description
As the Manager - Sales, your role will involve leading the sales team and driving revenue growth by acquiring business from operational hotels. You will be responsible for managing a team of sales professionals, developing sales strategies, and implementing effective sales initiatives to drive growth and increase customer loyalty. Your primary responsibility will be to expand the client base and enhance customer loyalty. **Key Responsibilities:** - Develop and Implement a sales strategy: You will need to develop and implement a strategic sales plan to achieve company targets for revenue and market share. This includes identifying new business opportunities, setting sales targets, and developing strategies to meet those targets. - Manage and lead the operations sales team: You will be responsible for managing and leading the operations sales team, which includes hiring, training, and performance management. This involves setting targets, providing guidance and support to team members, and ensuring the team is motivated and working collaboratively to achieve sales objectives. - Building Customer Relationships: It is crucial for you to build and maintain strong relationships with key customers, ensuring their needs are met, and addressing any concerns they may have. This involves developing effective communication strategies and regularly engaging with customers to understand their needs and preferences. - Identify new potential customers: You will need to identify new business opportunities and develop relationships with potential clients. This includes conducting market visits to identify trends, competitor activity, and potential clients. - Managing Sales Leads: Your role will involve managing the organization's sales leads effectively, ensuring they are properly nurtured and converted into sales. This includes developing effective lead management strategies, providing ongoing training to the sales team, and leveraging technology to improve the lead management process. - Managing Customer Feedback: You will be responsible for managing customer feedback effectively, ensuring that customer concerns and issues are addressed in a timely and effective manner. This involves creating a customer feedback system, analyzing customer feedback data, and using this information to improve the organization's products, services, and sales processes. - Represent the company at industry events: You will represent the company at industry events, conferences, and trade shows. This includes networking with potential clients, staying current on industry trends, competitor activity, and promoting the company's products and services. **Qualifications Required:** - The ideal candidate should have a proven track record in sales management with a focus on achieving revenue targets and customer satisfaction. - Strong leadership skills with the ability to motivate and manage a high-performing sales team. - Excellent communication and interpersonal skills to build and maintain strong customer relationships. - Ability to identify new business opportunities and develop effective sales strategies. - Experience in managing customer feedback and implementing improvements based on feedback analysis.,
