Sales Manager

The Sales Manager is responsible for generating, developing, and maintaining business opportunities for conventions, exhibitions, trade shows, and corporate events at the convention center or venue. The role involves building strong client relationships, maximizing revenue, ensuring customer satisfaction, and coordinating with internal departments to deliver successful events.

Roles and Responsibilities

Sales & Business Development

• Identify and pursue new business opportunities in the convention and events market (corporate, association, government, trade shows, etc.
• Develop and execute sales strategies to achieve revenue targets.
• Prepare proposals, negotiate contracts, and close sales with clients.

Client Relationship Management

• Maintain ongoing communication with clients to understand event requirements and ensure repeat business.
• Build long-term partnerships with key accounts, associations.
• Conduct site visits, presentations, and facility tours for prospective clients.

Event Coordination & Support

• Work closely with the operations, catering, and event services teams to ensure seamless delivery of events.
• Provide detailed event specifications and manage client expectations throughout the planning process.
• Assist in resolving on-site issues to guarantee client satisfaction.

Market Research & Promotion

• Monitor industry trends, competitor activities, and market demands.
• Participate in industry trade shows, networking events, and promotional activities to generate leads.
• Collaborate with the marketing team to create promotional materials and campaigns targeting convention business.

Reporting & Administration

• Prepare sales reports, forecasts, and budgets for management.
• Maintain accurate records of sales activities, contracts, and client interactions.
• Ensure compliance with venue policies, legal regulations, and contractual obligations.

Qualifications & Skills

• Bachelors degree in Business, Hospitality Management, Marketing, or related field (preferred).
• 8 to 14 years of experience in convention sales, event sales, or hospitality sales.
• Strong negotiation and contract management skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple clients and deadlines in a fast-paced environment.
• Knowledge of convention center operations, event planning, and hospitality industry trends.

High Ethical Standards:

Hospitality & Guest Relations