Sales & Implementation Executive

Company Description

Symconverge is a fast-growing IT services and technology company helping global eCommerce and SaaS businesses integrate, automate, and innovate. We work with platforms like Shopify, Xero, Cin7, and WooCommerce to provide end-to-end tech, development, implementation and automation solutions. Our mission is to empower businesses through intelligent systems and seamless digital operations.

Role Description

This is a full-time, on-site role for a Sales & Implementation Executive located in Ahmedabad. The role involves managing end-to-end sales processes, identifying and resolving customer requirements, and leading software implementation activities. The candidate will provide training to end-users and offer comprehensive customer support to ensure successful adoption of solutions. Additionally, maintaining client relationships and gathering feedback to improve services will be key responsibilities.

Qualifications

• Strong Analytical Skills to assess sales opportunities and implementation requirements.
• Excellent Communication abilities to interact with clients and internal teams effectively.
• Customer Service skills to address inquiries and build positive client relationships.
• Experience in Software Implementation and providing practical solutions to meet client needs.
• Capability in conducting user training sessions and ensuring ease of software adoption.
• Adaptability and a goal-oriented mindset to work efficiently in a fast-paced team environment.
• Relevant experience in sales, implementation, or customer service roles will be an advantage.