Posted:1 month ago|
Platform:
On-site
Full Time
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates
TRIVESA HR CONSULTANT PRIVATE LIMITED
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