Sales Executive

As a Sales Executive in our luxury retail store specializing in fine jewellery, your primary focus will be on providing exceptional customer service and driving in-store sales. You will have the opportunity to engage with customers, understand their preferences, and recommend suitable jewellery items while maintaining a high level of professionalism. Your responsibilities will include greeting and assisting customers with warmth, explaining the features and pricing of jewellery items, and upselling products to meet sales targets. Building strong relationships with clients, collecting customer data for loyalty programs, and handling any concerns or complaints with patience are crucial aspects of the role. In addition to customer engagement, you will be responsible for store operations such as maintaining product displays, conducting stock checks, and ensuring the cleanliness and security of the sales floor. Collaborating with the cashier for accurate billing, preparing necessary documentation for purchases, and explaining exchange/return policies to customers will also be part of your daily tasks. To excel in this role, you should possess excellent communication and interpersonal skills, strong persuasion abilities, and attention to detail. Basic knowledge of gold, diamond, and gemstone certification is preferred, along with fluency in English and local languages. Training will be provided for tech-savvy individuals to use billing/CRM systems effectively. Ideally, you will have previous sales experience in jewellery, luxury fashion, or lifestyle retail, and be comfortable working in target-driven environments. Experience in catering to high-net-worth customers would be advantageous. Our work environment requires flexibility in working weekends, holidays, and rotational shifts. You should be prepared to stand for extended hours as part of front-line retail operations and adhere to the store's dress code and grooming standards. If you are passionate about luxury retail, customer service, and fine jewellery, we invite you to apply for this full-time Sales Executive position with us.,