Sales Executive in Faridabad, Delhi, Ghaziabad, Gurgaon, Noida

Key Responsibilities

• Respond promptly and professionally to inbound leads via calls, WhatsApp, email, and social media
• Understand client requirements and recommend gifting options based on budget, occasion, quantity, and timeline
• Prepare quotations and product mockups with support from design and operations teams
• Manage the entire sales process from enquiry to order confirmation, coordination, and delivery follow-up
• Build rapport with clients to drive referrals and repeat orders
• Meet monthly sales targets by executing defined strategies
• Coordinate with internal design, procurement, and logistics teams to ensure timely order execution
• Share customer feedback to support product improvement initiatives
  

Requirements

• Possess 6 months to 1 year of experience in sales, client servicing, or customer success (preferably in events, gifting, retail, or e-commerce)
• Demonstrate strong interpersonal and communication skills in English and Hindi
• Maintain a friendly and professional approach in client conversations with keen attention to detail
• Manage multiple inquiries and projects efficiently
• Apply strong follow-up skills and uphold a customer-first mindset
• Use Excel, Google Sheets, WhatsApp Web, Gmail, and other communication tools proficiently
  

Nice To Have

• Experience collaborating with wedding planners, event managers, or lifestyle brands
• Familiarity with custom packaging, printing, or gift curation
• Display a creative mindset with a good eye for aesthetics and presentation