Sales Executive

Responsible for negotiating sales, costs, deliveries and specifications with buyers and business executives. When their customers make a purchase, they also liaise with shipping companies to track the progress of orders. Other duties and responsibilities include:

• Acting as a point of contact between customers and companies
• Negotiating terms of sales and agreements and closing sales with customers
• Gathering market and customer information to figure out the customer needs
• Responding to customer queries and resolving their objections to get them to make a purchase
• Advising product developers on improvements to include in forthcoming product developments and discussing special promotions
• Creating proposal documents as part of the formal bidding procedure
• Inspecting inventory in stock and the quality of the product on display
• Providing customers with detailed and accurate quotations and cost calculations
• Following up with prospects to build relationships and convert them into long-term customers.
• Assisting in the development of sales strategies to drive business growth.
• Handling objections and negotiating with potential customers to ensure a smooth sales process.
• Providing feedback to management on market trends, customer feedback, and sales tactics.
• Negotiate pricing and terms to close deals that meet customer needs and company goals.
• Prepare and send proposals, quotes, and contracts to clients.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
• Provide post-sales support to ensure seamless onboarding and satisfaction.

Required skills and qualifications -

• Advanced degree or certification in Sales or Marketing.
• 1-3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
• Knowledge of market research and lead generation techniques.
• Expertise in the B2B sales process.
• Experience in conducting virtual meetings and product demos.
• Ability to handle complex sales cycles and negotiate with multiple stakeholders.
• Strong communication and interpersonal skills, with the ability to build customer rapport.
• Excellent problem-solving and negotiation skills and a customer-focused mindset.
• Ability to multitask and manage time effectively to meet sales goals.
• Ability to work independently and as part of a team.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.
• Advanced degree or certification in Sales or Marketing.
• Certifications in sales or related fields (e.g., Certified Inside Sales Professional).
• Understanding of the Indian market and its unique challenges.
• Strong understanding of sales metrics and data analytics to refine sales strategies.
• Ability to develop sales strategies and tactics tailored to specific industries.
• Multilingual proficiency to communicate with clients across different regions of India.