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Sales Executive| Customer Service Executive

1 - 3 years

2 - 3 Lacs

Gurugram

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Handling Customer Queries Selling To Customer Needs voice process Selling Skills customer service Solving Queries Customer Care Convincing Power Complaint Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Freshers with good communication can apply Contact Person- Harshdeep singh- 7042244979 Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. Key Responsibilities: Handle inbound and outbound customer calls related to insurance queries. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction by offering excellent service. Update customer records and process requests in a timely manner. Work closely with internal teams to address escalations. Required Skills: Strong verbal and written communication in Hindi and English. Problem-solving skills with a customer-centric approach. Ability to handle high call volume. Basic computer proficiency. Why Join Us? Work with Indias leading insurance aggregator. Competitive salary with attractive incentives. Fast career growth and learning opportunities. Supportive and energetic work environment.

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Policybazaar
Policybazaar
www.policybazaar.com

Insurance

Gurgaon Haryana

1001-5000 Employees

363 Jobs

    Key People

  • Yashish Dahiya

    Co-Founder & CEO

  • Alok Bansal

    Co-Founder & CFO

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