Posted:1 week ago|
Platform:
On-site
Full Time
converting leads, closing deals, and providing excellent customer service. They will ensure a
and jewellery products.
and requirements.
silver, gemstones, and certified stones.
• Generate new sales leads through online and offline channels.
• Demonstrate product features, explain quality, purity, certification details, designs, and pricing.
• Achieve individual and store sales targets.
• Handle billing, payments, and documentation accurately.
repeat business.
• Stay updated on industry trends, certification standards, market demand, and competitors.
• Assist in stock management and inventory control.
• Handle customer queries, complaints, and after-sales service politely and efficiently.
• Strong communication, negotiation, and interpersonal skills.
• Good knowledge of certified diamonds, precious metals, and gemstones (preferred).
• Ability to handle customers with patience and professionalism.
• Basic computer knowledge for billing & POS systems.
• Attention to detail and a strong sense of responsibility.
• Flexible to work on weekends and holidays.
• Minimum HSC / Graduate degree (preferred).
• 1–3 years of sales experience in Certified Diamond & Jewellery or luxury retail.
• Customer Service
• Certified Diamond & Jewellery Product Knowledge
• Lead Generation & Lead Conversion
• Deal Closing Skills
• Communication & Persuasion
• Relationship Building
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