Sales & Customer Support Executive

Job Description

The Flavour Farm is a fast-growing healthy food brand, now available in Agra’s top premium stores. We offer high-quality seeds, berries, and trail mixes, replacing unhealthy snacking with something better. Role Overview: We’re looking for a Sales & Customer Support Executive who can convert incoming inquiries into paying customers. You’ll directly handle leads who message us via WhatsApp after seeing our ads. Your role is to follow up, answer their questions, and guide them through the process of placing an order. Key Responsibilities: Call and follow up with daily WhatsApp leads (ads-generated). Understand customer queries and provide clear guidance on our products. Convert inquiries into confirmed orders. Maintain daily call and follow-up records. Support backend sales coordination if needed. Requirements: Minimum 2 years of experience in sales or customer support. Strong communication and persuasion skills. Comfort with phone conversations and building customer trust. Basic knowledge of healthy food/nutrition is a bonus. Must be based in Agra or willing to relocate. Why Join Us? Be part of a growing D2C brand. Learn everything about health-focused sales & customer experience. Growth potential for serious performers. Company: The Flavour Farm Location: Agra (On-site) Salary: ₹10,000 – ₹15,000/month (based on skills & experience) Experience: Minimum 2 years (Sales/Customer Support) Show more Show less